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Bastión Luxury Hotel

4.5 star property
VIP Access

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Photo gallery for Bastión Luxury Hotel

Terrace/patio
Children’s area
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Luxury Suite
Standard Twin Room, 2 Double Beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Calle del Sargento No. 6-87, Cartagena, Bolivar, 130001
  • Walls of Cartagena
    ‪3 min walk‬
  • Clock Tower
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room

Premium Room

Premium Room

8.8 out of 10
Excellent
(8 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 54 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

9.4 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room with access to Beach Club Makani (Tierrabomba).

Deluxe Room with access to Beach Club Makani (Tierrabomba).

Deluxe Room with access to Beach Club Makani (Tierrabomba).

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Bastión Luxury Hotel

Luxury hotel with a full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Bastión Luxury Hotel offers 51 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The free breakfast at Bastión Luxury Hotel gets high marks from our customers. During your stay, you're just a quick walk from Clock Tower. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, massages, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Santo Toribio Church and 4 minutes by foot from Walls of Cartagena
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for free
Bastión Luxury Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Bastión Luxury Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4.5-star Cartagena hotel is smoke free.

Guests are served free full breakfast daily from 6 AM to 10 AM.
Bastión Luxury Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Spa open daily
  • Sports massages

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Bastión Luxury Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bastión Luxury
Bastión Luxury Cartagena
Bastión Luxury Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel Cartagena

Bastión Luxury Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 808 out of 1000 reviews
Rating 8 - Good. 136 out of 1000 reviews
Rating 6 - Okay. 34 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Disliked: Cleanliness
Stayed 9 nights in Mar 2025

10/10 Excellent

hillarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Mar 2025

8/10 Good

La Toya, redwood city

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the friendliness of the staff and concierge. Everyone was extremely helpful , kind and accomdating with some request. What i didnt like is the persistence of us paying before check out. We overheard another staff member informing another couple they can pay at check out while we were not given that same option. And our hotel seemed to be more than what we were quoted on Expedia without incidentals.
Stayed 5 nights in Mar 2025

6/10 Okay

Danny

Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old colonial style building within walking distance of the charming streets, plazas and restaurants. The area felt safe and clean and the service in the hotel was first class. A special mention to Jhordan (concierge), Luis (restaurant) and Jorge (rooftop bar) for their friendliness and exceptional customer service. A real credit to the hotel. Rooms were impeccably clean and well laid out and it really was a luxurious place to stay while exploring Cartegena.
Stayed 3 nights in Mar 2025

8/10 Good

Mario

Liked: Cleanliness
N/A
Stayed 5 nights in Feb 2025

8/10 Good

ALEXIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente sólo tuvimos un tema con el baño no funcionaba bien y se arregló y listo
Stayed 4 nights in Feb 2025

10/10 Excellent

Vivette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful safe property. Staff exceptional
Stayed 2 nights in Oct 2024

8/10 Good

Marie-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Cartagena

Nice hotel. Very well located. Gorgeous rooftop pool !! Great breakfast buffet + "a la carte" menu (included in the price for the room). The mattress was very confortable. Great service all around. On the downside: the bathroom was very small, and had no vent to remove the steam from the shower. The room had a musty smell, which is probably due to the fact that our room was on the 1st floor (which is actually below ground, and not at street level). I'm guessing that if you have a room on the upper floors, you may not have the same musty smell. Tip to the wise: bring a scented candle or a "plug-in" to remove the smell. Overall, we were very pleased with our stay at this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Deanne and Jared

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! The staff were incredibly nice and helpful, room was great and loved the pool area!
Stayed 3 nights in Feb 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Feb 2025

8/10 Good

REKHA

Stayed 3 nights in Feb 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bastión was a great place to stay , the staff was highly hospitable and attentive to our every need , exceptional service from the time you enter until you leave loved the convenience of the hotel and how close in proximity it was to everywhere we wanted to go 10/10 experience, would definitely book again
Stayed 4 nights in Feb 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and accommodating. The facilities were nice, clean and comfortable. Excellent breakfast buffet. Loved the rooftop pool. Rooms were nice, modern and spacious. We had a great experience overall. Thank you!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working there were professional especially Jordan and Marlon
Stayed 5 nights in Feb 2025

10/10 Excellent

JUAN, Boca Raton

Stayed 1 night in Feb 2025

8/10 Good

Scott

Stayed 2 nights in Feb 2025

10/10 Excellent

Asa Magnea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite hotel, ever!

Wonderful hotel, great location, amazing breakfast, beautiful room and friendly staff. Will definitely stay there next time I’m in Cartagena.
Stayed 3 nights in Feb 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Magdalena, HARWOOD HEIGHTS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Super comfortable beds! Delicious food and drinks! I’ll definitely come back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff beautiful location in the historic center! Very walkable to all the major sites except for Boca grande you need to take a taxi to the beach. Taxi tend to be a rip off just like every place in the world your 4000 pesos to the US dollar for that reason this is a very cheap location to travel. I plan on being back in a couple three months and I would definitely stay at this hotel again😊
Stayed 3 nights in Feb 2025