Casa Helena Hostel Cartagena

2.0 star property

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Photo gallery for Casa Helena Hostel Cartagena

Exterior
Hallway
Hallway
Hallway
Terrace/patio

Reviews

10 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Free WiFi

Explore the area

View in a map
Calle 30 #10-69, Getsemani, Cartagena, Bolivar, 130001
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Place, Walls of Cartagena
    ‪6 min walk‬
  • Place, Clock Tower
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

Comfort Double Room, Courtyard View

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Shared Dormitory, Mixed Dorm

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

Comfort Shared Dormitory, Women only

  • 27 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

Comfort Shared Dormitory, Mixed Dorm

  • 27 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

Similar properties

About this property

Casa Helena Hostel Cartagena

Hostal with an outdoor pool, 7-minute walk to Clock Tower
An outdoor pool, a 24-hour front desk, and a garden are available at this hostal. WiFi in public areas is free. Change of towels is available on request.
Casa Helena Hostel Cartagena offers 10 accommodations. This Cartagena hostal provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hostal include an outdoor pool.
During your stay at Casa Helena Hostel Cartagena, you're just a quick walk from Clock Tower. Free WiFi in public areas, an outdoor pool, and a roundtrip airport shuttle (surcharge) are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Take a swim in the outdoor pool
  • Within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower
  • Airport shuttle service available for a fee
Casa Helena Hostel Cartagena offers its guests an outdoor pool and a garden. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 80000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Casa Helena Hostel Cartagena offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 200200
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

CASA HELENA HOSTEL CARTAGENA Hostal
CASA HELENA HOSTEL CARTAGENA Cartagena
CASA HELENA HOSTEL CARTAGENA Hostal Cartagena

Casa Helena Hostel Cartagena Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível a estadia. Funcionários solícitos, sempre ajudando em algo. Limpeza impecável! Recomendo de olhos fechados!
Stayed 4 nights in May 2025