Casa Emma Hotel Boutique

2.5 star property

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Photo gallery for Casa Emma Hotel Boutique

A woman in a pool with a wooden balcony and hanging plants.
A bedroom with a large bed, wooden headboard, and a view of a swimming pool and plants.
A hallway with wooden doors and a number sign, leading to rooms.
A courtyard with a pool, wooden pergolas, and outdoor seating.
A wooden door with a metal handle, flanked by white columns, and a small step leading up to it.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
CALLE DE LA MONEDA CC SAN DIEGO, #7-36, Cartagena, Bolivar, 130001
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

Standard Double Room, 1 Queen Bed

7.4 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Casa Emma Hotel Boutique

Along with an outdoor pool, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Casa Emma Hotel Boutique offers 16 air-conditioned accommodations with safes. Rooms open to balconies or patios. Beds feature Select Comfort mattresses. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Casa Emma Hotel Boutique, you're just a quick walk from Clock Tower. Features include free WiFi in public areas, plus an outdoor pool and dry cleaning service.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Clock Tower and 7 minutes by foot from Walls of Cartagena
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
Casa Emma Hotel Boutique offers its guests an outdoor pool, tour/ticket assistance, and concierge services. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Casa Emma Hotel Boutique also features laundry facilities, dry cleaning/laundry services, and a porter.

This Cartagena hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 30000 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 90000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: COP 90000
  • Pet fee: COP 30000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Casa Emma Hotel Boutique offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 223309
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Casa Emma Hotel Boutique Hotel
Casa Emma Hotel Boutique Cartagena
Casa Emma Hotel Boutique Hotel Cartagena

Casa Emma Hotel Boutique Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 113 out of 196 reviews
Rating 8 - Good. 38 out of 196 reviews
Rating 6 - Okay. 25 out of 196 reviews
Rating 4 - Poor. 8 out of 196 reviews
Rating 2 - Terrible. 12 out of 196 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Perfect location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, comfortable rooms.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hôtel at Cartagena Colombia i stay there 2 time the people amazing very clean I like that 3 worker in front desk one women her name yebeless and two man thank you very much for making my stay good and two houskeeping nice too
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Andrea

If you’re looking for a short stay with a partner or alone this is a wonderful place to stay. The staff was super kind and always there to help.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Xiomara Leticia Cartagena Del

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was great my favorite part of this stay was the fresh made breakfast. It was super authentic and felt very home made. We went in a group and some rooms were tiny but mine was perfect ! If you are a constant traveler that hotels aren’t a big deal cuz it’s literally to shower and sleep then this is the place for you!
This was our room the decorations were NOT included that was paid separately for my birthday.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Aemn

Liked: Cleanliness, amenities
Great hotel clean breakfast was Great the Staff was Amazing great location.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Patti

Liked: Cleanliness, amenities, property conditions & facilities
Handy location in the center of the historic area. Walkable to all the restaurants and attractions. Small hotel but had everything we needed…. Clean modern room, healthy tasty breakfast, friendly staff. Not fancy or big but nice enough if that’s what you’re looking for.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities
I had the best sleep during my stay. The bed and pillows are comfy. The shower was good with excellent warm water. The staff is very helpful, friendly and kind. Just sweet and nice people. I felt at home and welcomed. Also it is a great location to get to restaurants, museums, and meeting points for tours. I will stay there again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Izabel

Liked: Amenities, property conditions & facilities
Amazing, perfect
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, last day there was lots of noice coming from outside. Overall excellent hotel.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, walking distance to all the popular sites, and very nice staff. However, there is no airport shuttle as advertised, no local maps available, and the room has no place to put your luggage except on the floor. A table or luggage rack would be a great improvement.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently spent four nights at this beautiful boutique hotel in Cartagena, and the experience exceeded all my expectations. From the moment I arrived, the staff made me feel genuinely welcome—their friendliness and attentiveness truly stood out throughout my stay. Each morning, I looked forward to the breakfast, which was nothing short of incredible. There was a great variety of fresh, delicious options that set the perfect tone for the day. The location couldn’t have been better. Situated within the ciudad amurallada, everything I wanted to explore was just a short walk away—historic sites, charming streets, restaurants, and local shops were all conveniently nearby. Overall, it was an amazing stay. I would absolutely recommend this hotel to anyone visiting Cartagena and looking for a comfortable, well-located, and welcoming place to stay.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location and breakfast, quiet.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was truly the best so much that I stayed there twice already! The staff is super nice, the breakfast is really good, and the rooms are very clean and air-conditioned well. Would highly recommend if you’re looking for a smaller place to stay near everything in town
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Delki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay overall was amazing. The hotel is at a very good center point. You have access to anything and everything you want. From the minute you step foot outside there’s tons of things to do and explore. From restaurants, to pubs, supermarkets and even the vendors selling arepas at the corner. The staff is super courteous and friendly. The cleaning ladies and the personnel at the lobby are extremely nice. The only thing that I would suggest for the future is maybe placing a fridge and a microwave in the rooms, if not at the lounge outside the lobby. It would be very helpful. Other than that, I would go back next time I visit Cartagena.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location, very cute. Had some issues with temp of shower but otherwise great stay and friendly staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great! Staff was excellent! Air conditioning was wonderful in the room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, amenities
This was an ideal place to stay! Close to every conveniences, and the pool was super chill, perfect for photo opps. The staff were incredibly friendly, helpful and assisted with a minor travel hiccup I encountered. I would definitely stay again at Casa Emma Hotel, especially while in Cartagena!!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Jesica

Liked: Cleanliness
I love it.. it’s was clean, delicious breakfast, and Kevin, Sandra, lean, and the other housekeeping was so nice and humble. So happy!!!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Patricia S

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and good breakfast
Stayed 5 nights in Feb 2025
Verified review

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities
I know I spoke with someone from Expedia about changing the hotel, and at the last minute I decided to stay, but I think I made my biggest mistake. This hotel isn't something Expedia should be offering to customers; it's truly awful. They don't provide toilet paper, we were without electricity for two days, and the water trickled out in a trickle. I don't know how Expedia, I repeat, is offering it to customers.
Stayed 8 nights in Mar 2026
Verified review

4/10 Poor

Kate

It isn’t in a great location and you can hear car horns and activity all night long. It’s a convenient location to get around the walled city but not if you want quiet or to sleep. We also tried contacting the hotel to adjust our reservation starting a week before our arrival and after 5 attempts with no response we gave up.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sidar Soto

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and night locals.
Stayed 5 nights in Jan 2025