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Casa Emma Hotel Boutique

2.5 star property

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Photo gallery for Casa Emma Hotel Boutique

Outdoor pool
Interior detail
Hypo-allergenic bedding, Select Comfort beds, in-room safe
Standard Double Room, 1 Queen Bed
Standard Double Room | Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
CALLE DE LA MONEDA CC SAN DIEGO, #7-36, Cartagena, Bolivar, 130001
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed

Terrace/patio

Standard Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Casa Emma Hotel Boutique

Hotel with an outdoor pool, 4-minute walk to Clock Tower
Along with an outdoor pool, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Casa Emma Hotel Boutique offers 16 air-conditioned accommodations with safes. Rooms open to balconies or patios. Beds feature Select Comfort mattresses. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Casa Emma Hotel Boutique, you're just a quick walk from Clock Tower. Features include free WiFi in public areas, plus an outdoor pool and dry cleaning service.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Clock Tower and 8 minutes by foot from Cartagena de Indias Convention Center
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
Casa Emma Hotel Boutique offers its guests an outdoor pool, tour/ticket assistance, and concierge services. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Casa Emma Hotel Boutique also features laundry facilities, dry cleaning/laundry services, and a porter.

This Cartagena hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 30000 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 90000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: COP 90000
  • Pet fee: COP 30000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Casa Emma Hotel Boutique offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 223309
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Casa Emma Hotel Boutique Hotel
Casa Emma Hotel Boutique Cartagena
Casa Emma Hotel Boutique Hotel Cartagena

Casa Emma Hotel Boutique Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 103 reviews
Rating 8 - Good. 21 out of 103 reviews
Rating 6 - Okay. 15 out of 103 reviews
Rating 4 - Poor. 1 out of 103 reviews
Rating 2 - Terrible. 4 out of 103 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, updated with a rustic style. The bed was awesome! Only improvements would be to the hot water heater on the shower as it is hard to regulate the temperature of the water.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Small but neat. Could use a small table or other piece of furniture other than a camp stool. Closet is too tall for hanging up clothes.
Stayed 7 nights in Jun 2025

8/10 Good

Emy Santana González

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was a very cute boutique hotel. But it needs some additions to be rated a 5 star. The rooms lack a bit of paint and the showers are either very cold or very hot. The room is also missing a save to put money and important documents as well as a small fridge. Besides that, the place was very clean and the staff was willing to help at all times.
Stayed 6 nights in May 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location and breakfast, quiet.
Stayed 5 nights in Mar 2025

10/10 Excellent

RENEE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Emma Hotel was amazing. The rooms were clean cosy and spacious and the pool was perfect to relax by. The staff were very friendly and accomodating! The building is beautiful and in the best location, a short walk to everything you need. Would highly recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Lacuandra Daniella

Stayed 5 nights in May 2025

8/10 Good

Taira

Liked: Cleanliness
Stayed 5 nights in May 2025

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was centrally located, which was convenient, but that also means it’s right in the hustle and bustle, where the prostitutes and people aggressively selling stuff congregate. The property itself was beautiful, and the employees were kind and helpful. The pool seemed to have a leak or something as the water level kept getting lower and lower, so I didn’t go in, but it’s a nice little spot to relax and unwind.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rocio del Pilar

Stayed 4 nights in Mar 2025

10/10 Excellent

Nelsi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, nice staff and the breakfast was delicious too. I’ll definitely back soon. Thanks
Stayed 3 nights in Mar 2025

10/10 Excellent

Michèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet in the middle of Cartagena!

Excellent small hotel, right in the middle of the historical center but the rooms are away from the street so it's very quiet. The staff is extremely nice and helpful. The breakfast is the same every day but very tasty and enough (eggs ith toast, cheese, a plate of fruit, and a juice -- of a local "exotic' fruit). AC most welcome. I put 4 stars for comfort only because there is no chair or a night table in the room (just the bed) and the light was not over the bed in my room.
Stayed 6 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the walled city and walkable to everything. Felt safe walking even at night as a solo female. Despite it being loud on the streets, inside the hotel you could hear nothing. It was quiet except when someone was talking loudly outside the door in the hallway ( room doors go to the exterior). I was on the top floor so not sure how the lower floors are with sound especially being by the pool. Water was hot and air conditioner was great. Would stay again. Only recommendation is to have a hair dryer for each from, not just one that you have to share with the whole property - or just bring your own.
Stayed 3 nights in Mar 2025

10/10 Excellent

Naomie

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist they all was very nice and very helpful hotel is very quiet and peaceful feels like home a nice home cook breakfast The hotel is walking distance to everything Great night, Life Restuarant food clubs I highly recommend this hotel
Stayed 3 nights in Mar 2025

2/10 Terrible

JOSEPH

Stayed 2 nights in Mar 2025

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super agradable, amables, muy limpio, la cama deliciosa, recien pintado todo el hotel muy bien ubicado. Muy recomendable
Stayed 3 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a great location and wonderful staff. It is very hot in Cartagena and luckily the air conditioning at the hotel was ice cold if you wanted it. The rooms are perfect and beds very comfortable. Staff helped me plan a few excursions and recommended a great steak house for dinner. Would definitely recommend and return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new. They are improving it so it will be even better. It is also pleasant to the eye. It has a small pool I did not use, but it is pretty and has a small waterfall feature that is relaxing and soothing. It is located in the middle of everything, but luckily, no noise from the street gets in the bedrooms. It’s like an island in the center of the historic district. The best thing is the staff. They are polite, helpful, problem solver people. Breakfast is prepared daily, including a fresh new fruit juice every day. House made tropical fruit juice every day! The shower is different.. but it works. I’ll advise the management to consider adding a bedside small table/seat. The closet does not fit a dress, but I hanged them on the sliding door rail and it worked.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Casa Emma was wonderful. Kevin and the rest of the staff were so nice and helpful. Loved the location !! Safe and close to everything!! Love Cartagena 🇨🇴
Stayed 7 nights in Mar 2025

10/10 Excellent

Karla, Medford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super !

8/10 Good

David

Stayed 2 nights in Feb 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very kind and helpful
Stayed 3 nights in Feb 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff

Staff that work at this hotel are friendly and helpful Whatever you need they’ll do their best to help you Kudos to Kevin and Omar
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and night locals.
Stayed 5 nights in Jan 2025