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Casa Mara Cartagena

3.0 star property

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Iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

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Barrio Getsemani Calle Del Espiritu, Santo 29-139, Cartagena, Bolivar, 0013
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Place, Clock Tower
    ‪8 min walk‬
  • Place, Walls of Cartagena
    ‪9 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Triple Room

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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Interior
Hotel Dorado Plaza Centro Histórico
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
3.8 out of 5, Good, 523 reviews
The price is €50
10 Jun - 11 Jun
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About this property

Casa Mara Cartagena

An outdoor pool, a sauna, and 24-hour room service are available at this hotel. Self parking is free. Other amenities include a business center, dry cleaning, and laundry facilities.
Casa Mara Cartagena offers 10 accommodations. Rooms open to balconies or patios. Cable television is provided.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Casa Mara Cartagena, you're just a quick walk from Ciudad Movil Cultural Center. Features include free self parking, plus an outdoor pool and a business center.
  • Free WiFi
  • Free self parking
  • Continental breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a sauna and bike rentals
  • Within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower
  • Airport shuttle service available
Casa Mara Cartagena offers its guests an outdoor pool and a sauna. You'll find a business center on site. A terrace, tour/ticket assistance, and a garden are also featured at Casa Mara Cartagena. Free self parking is available.
Guests can enjoy continental breakfast for a fee.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

More

  • 3 floors
  • Colonial architecture

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Mara Hostal
Casa Mara Hostal Cartagena
Casa Mara Hostal Inn
Casa Mara Hostal Inn Cartagena
Casa Mara Inn Cartagena
Casa Mara Inn
Casa Mara Cartagena
Hostal Casamara Hotel Cartagena
Casa Mara Cartagena Hotel
Casa Mara Cartagena Cartagena
Casa Mara Cartagena Hotel Cartagena

Casa Mara Cartagena Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 39 reviews
Rating 8 - Good. 12 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 5 out of 39 reviews
Rating 2 - Terrible. 3 out of 39 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reservation IGNORED & attempted OVERCHARGING

Horrible experience. Sadly Casa Mara still is offering accomodation over the web that is not availbale when you arrive. (see older feedback of other - rejected - guests) THough having a confirmed booking - Casa Mara had no room available. Furthermore the lady at the reception was very rude and pretended she couldn´t speak english - though she spoke perfectly with others. Spoke very loud with me - though I stayed polite all the time and kept me waiting for 1 1/2 hours. Even worse: When the owner arrived, she "offered" me to stay in different, "private" hostal of a far lower Standard - while I should still pay the high original Casa Mara price. This is a totally inexceptable scandal. Trying to cash in from customers - on OWN mistakes. People with such a mindset don´t belong in the hospitality Business and deserve not to be supported.
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super friendly

I had a lovely stay at Casa Mara, the staff were super friendly and very welcoming. My room was very clean and had hot water, cable tv, aircon and fan, it was cleaned daily. Breakfast choices were freshly prepared and served promptly. The pool is small but great though it could probably do with being cleaned a bit more often. the hotel is in a great location, easy walk to restaurants and tourist sights. I would highly recommend Casa Mara.
Stayed 5 nights in Feb 2018
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, room comfort

Prima hotel!

Net hotel, behulpzaam personeel, goed verzorgd! Zeer schone kamers, prima douche en een goed werkende airco. De grote dak terrassen zijn erg leuk om een borrel te drinken en uit te kijken over Cartagena!
Stayed 7 nights in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in a great location. The staff worked hard to make sure we had a pleasant stay.
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un buen hotel, comodo, sin pretenciones. Buen precio y bien ubicado.
Verified

10/10 Excellent

Sèrgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Casa Mara Hostel estava em obras e por isso fui direcionado para o Village Colonial, localizado bem próximo, aonde fui muito bem atendido e com ótimo conforto e serviço.
Verified

10/10 Excellent

Luz Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodidad

Excelente
Verified

2/10 Terrible

Gustavo Atilio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DECEPCION

llegue para la fecha estipulada y se encontraba cerrado, ni siquiera me avisaron.
Verified

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se encontraba en mantenimiento pero la dueña muy formal me ubico en otro Hotel
Verified

2/10 Terrible

AL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good. Did not live up to things listed. Many improvements are needed.
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well-situated and reasonably priced

This hotel is in the old part of the city, just a short walk to the city walls. It is convenient for services, and the staff is most attentive.
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel near all the hubbub.

The room was comfortable and the staff was super friendly and helpful.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

recomendable

We liked Casa Mara very much. Clean and cosy. Short walk to the colonial centre. Quiet during the night and large choice of restaurants around. We would go back to Casa Mara.
Verified

4/10 Poor

Richard

Liked: Property conditions & facilities
Disliked: Staff & service

Bait & Switch

We booked this hotel about 10AM on a Sunday morning from Bogota (admittedly, this was last-minute). Wary of the bait & switch tactics some other reviews had mentioned, we sent an email directly to the hotel to confirm booking. Upon arrival at 8:00PM, they told us that they didn't have our booking or our email and that they could move us to one of their other (lesser) hotels down the road (for the same price, mind you!). Upon our insistence, we saw that the email was indeed there. Thier reply was that they don't check emails on Sundays. Really? Come off it. I would only stay here if you get written confirmation that they have your booking. Otherwise the place looked nice, neighbourhood is very colourful.
Verified

4/10 Poor

Karen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

casa mala

Not at all what I envisioned. If you want a bed this is it. No place to put suitcases to unpack- not even a chair. bathroom shower missing a water handle- only cold water available. open slats on room door. pool was tiny-smaller than a lap pool. what the hoopla is with this hotel is it is in close proximity to the old colonial district. i checked out after one night.
Verified

4/10 Poor

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DECEPCION TOTAL

Primero que todo llegue al Hotel Casa Mara y me dijeron que no me tenian habitacion porque mi reserva no la hice con 24 horas de antelacion. Segundo su solucion fue enviarme a otro hotel en el que me senti como en un motel por horas. Al dia siguiente me enviaron a Casa Mara, la cual tiene un patio encantador, pero la habitacion no era ni parecida a la de las imagenes que promocionan. Al parecer era la unica habitacion asi... todas las otras tenian puertas dobles y desde afuera se veian mas amplias.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was offered and chose to stay in Casa Mara's sister hotel,the Villa Colonial
Verified

4/10 Poor

chris

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Bit of a disappointment for the money & staff weren't very helpful. Checked out one day into our 3 night trip.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel is quiet street, very safe area. hotel is clean, staff is very nice and helpfull.
Verified

4/10 Poor

Dorival

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ruim

Ao chegarmos disseram que apesar da reserva feita não teriam quartos e ofereceram outro hotel do grupo que seria melhor, no outro dia voltamos porque mesmo com boas condições do hotel não conseguimos dormir com uma discoteca ao lado. Então nos entregaram um quarto grande bem velho, o porteiro não nos acordou no horário pedido e queriam cobrar um valor a mais no fechamento.
Verified

10/10 Excellent

JUAN BERNARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magia en Cartagena

Este hotel es muy bonito, las instalaciones excelentes y la ubicación representa la magia de la antigua Cartagena, mi calificación es la mejor !!!
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small Hotel with Swimming Pool

It's clean, reasonably price, well staffed and well located. And it has a swimming pool. I can't imagine staying anywhere else in Cartagena and I've stayed here five times - that says it all.
Verified

6/10 Okay

Stephen Griffiths

Liked: Cleanliness, staff & service, room comfort

A bit overpriced

Compared with what you can get in Cartagena for the same price, this place is expensive and, maybe that is why they had so few guests when I was there. The big selling point for me was having a pool for a couple of days. However, they closed it for cleaning without any discussion. Not good.
Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service

Quaint and Enjoyable

I enjoyed my stay here. It's name bellies the fact that it is more of a hotel than hostel with individualized rooms with private bathrooms with showers. The hotel as a very cute faux-Moorish architectural design with a nice little pool in the middle and arm chairs, where guests can lounge around to read books or chat with their friends thanks to the good Wifi connection. The rooms are simple but comfortable with well-functioning TVs with an assortment of Spanish-language and English channels. The shower didn't have boiling hot water but with the 33 Celsius weather, its warm-ish water does the trick. The staff is very nice, young, multiracial and friendly, willing to help you with any of your needs, including doing laundry for you without you even having to ask! I chose to spend three days here and three days at a relatively nearby luxury boutique hotel. While I thoroughly enjoyed the boutique hotel, I also had a great time here. By Cartagena standards, this place provides good value for the price.
Verified

6/10 Okay

valise

Disliked: Staff & service

Trop cher mais charmant

Lit très dur, piscine douteuse, prix bien plus élevé que ce qui se pratique ailleurs en Colombie mais joli cadre et emplacement parfait. Pas de petit déjeuner sur place, mais climatisation et wifi.