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Casa Santa Ana Hotel Boutique - Spa

4.0 star property

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Photo gallery for Casa Santa Ana Hotel Boutique - Spa

Outdoor pool, pool loungers
Exterior
Grand Suite | Bathroom
Junior Suite
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Calle Del Carretero 29 No 10b - 34, Cartagena, Bolivar, 130001
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Place, Clock Tower
    ‪9 min walk‬
  • Place, Walls of Cartagena
    ‪11 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Double Room

  • Garden view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Grand Suite

  • Garden view
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury House

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Luxury House

  • 380 sq m
  • Sleeps 14
  • 5 Queen Beds and 4 Single Beds
  • Free Wi-Fi

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About this property

Casa Santa Ana Hotel Boutique - Spa

A full-service spa, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Casa Santa Ana Hotel Boutique - Spa offers 5 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include single sofa beds. Beds feature down comforters. A pillow menu is available. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Romance-Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Casa Santa Ana Hotel Boutique - Spa, you're just a quick walk from Ciudad Movil Cultural Center. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, body scrubs, or massages at Romance-Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower
  • Airport and beach shuttle service available for a fee
Casa Santa Ana Hotel Boutique - Spa offers its guests a full-service spa, an outdoor pool, and complimentary bicycles. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, a meeting room, and limo/town car service are available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the boutique Casa Santa Ana Hotel Boutique - Spa. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

This 4-star Cartagena hotel is smoke free.

Guests are served free full breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • IPod dock

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Santa Ana Hotel Boutique - Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 120000 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (roundtrip)
  • Rollaway bed fee: COP 120000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Casa Santa Ana Hotel Boutique - Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Santa Ana Boutique Spa
Casa Santa Ana Boutique Spa Cartagena
Casa Santa Ana Hotel Boutique Spa
Casa Santa Ana Hotel Boutique Spa Cartagena
Casa Santa Ana Hotel Spa
Casa Santa Ana Spa Cartagena
Casa Santa Ana Hotel Boutique - Spa Hotel
Casa Santa Ana Hotel Boutique - Spa Cartagena
Casa Santa Ana Hotel Boutique - Spa Hotel Cartagena

Casa Santa Ana Hotel Boutique - Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 108 reviews
Rating 8 - Good. 28 out of 108 reviews
Rating 6 - Okay. 4 out of 108 reviews
Rating 4 - Poor. 1 out of 108 reviews
Rating 2 - Terrible. 1 out of 108 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Casa ana

Amazing Fabulous friendly staff made us feel ver comfortable
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opcão custo benefício

Bom serviço e tudo arrumado Muito boa localização e sossego em Getsêmani
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet property. Lovely attentive staff. Spacious room. Loved the common areas - lounge, dining, rooftop. Will definitely come back.
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place in the charming Getsemani area

Stayed with a friend 1 night at the Casa Santa Ana Hotel Boutique - Spa, which we both enjoyed very much. They welcome you with a free drink of your choice. They have a lovely roof top pool, which was a perfect way to cool down in the heat. They do some lovely massages and facial treatments, which we unfortunately didn't have time to try.The Garden and breakfast is gorgeous and the staff cannot do enough for you so can only recommend this place.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Great staff that was very kind and helpful. Very clean
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

The ladies were wonderful. The room was modern and clear snd perfect for pur needs. The breakfast was delicious. The rooftop pool was lovely on the middle of tge hot afternoon. I would stay here again in a heartbeat. Loved it!
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel à l'abris du bruit de Cartagena. Excellent déjeuner.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Girlstrip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at hotel were amazing. They went above and beyond to make sure we were happy with our stay. I highly recommend this hotel. Food was great, room service was awesome and would stay at this hotel again if I had to.
Stayed 6 nights in Nov 2019
Verified

10/10 Excellent

Irodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were cheerfully greeted at the front door by staff. The hotel is centrally located to most eateries and just outside of the Walled City. We absolutely loved, loved, loved our stay at the Santa Ana Hotel. Highly recommend. You wont regret it.
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Excellent breakfast. Nice rooftop pool.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel confortable en zona interesante

El hotel es fantástico, al igual que la atención. El spa muy deteriorado; por eso no le doy máxima puntuación. la zona es muy buena, excepto por un par de calles.... recomiendo el restaurante Cháchara, muy cerca del hotel. Sencillo pero con un ambiente fantástico!! y música en vivo.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa de Santa Ana is a family-owned boutique hotel in the heart of a lively neighborhood just outside the Old City. The staff were all friendly and helpful. Visiting Cartagena during a rare heatwave, with temps in the 90’s F, the AC in the room was a welcome relief. And they serve the best coconut limeade in the city!
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff was awesome along with morning breakfast!
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
City center easy access to old town Room was clean safe no one can enter into the casa Our toilet bowl was broken but was fixed we only met an English speaking person last day which was nice but we needed some things like an extra towel or needed help with operation of the tv that spoke only English and we were stuck no help place is nice but was looking for a new place not old
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

JULIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é pequeno mas muito aconchegante, fomos recebidos com uma limonada de coco deliciosa (que veio a calhar pois o calor é super abafado por lá), o staff extremamente cordial e prestativo. Recomendo muito.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Jul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy linda la casa y el servicio excelente, está a una cuadra de una plaza donde siempre hay comida, música y fiesta... pero a pesar de eso es muy tranquila la casa boutique y no se escucha ruido. Muy cerca de todas las atracciones turísticas
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top location to discover the Centro Historico

Cosy place with only five bedrooms. Small pool on the rooftop which was really relaxing after a long day of sightseeing. Very close to the night life, nevertheless absolutely quiet inside. Friendly and attentive staff, However our room in the ground floor smelt slightly of damp, most likely based on the only opening or more correctly the shutters being part of the door (no further window).
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff made you feel lime you were royals. At last minute we decided to stay overnight at Playa Bendita, and staff called us to made sure we were OK. Comfortable and CLEAN bed. My new thing : a delicious welcome “limonada de coco” Higly recomend this hotel and a spa massage !!! Definitely will be back.
Stayed 5 nights in May 2019
Verified

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran opción en Cartagena

Agradable casa de 5 habitaciones, el desayuno muy bueno y excelente ubicación.
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

A little too green

We really enjoyed our stay but had no hot water in the shower. Additionally, they came to bring something to our room and unplugged our charging phones, perhaps to save electricity. Also, the AC was stopped at 75 degrees, again, we presume to save energy. All about being green but if I am paying for a nice hotel I expect to be able to use the power and have hot water.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect; location, facilities, and one special mention to the staff!!
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute colonial home with charm and character. Breakfast was prepared a la cartel and the pool added an extra touch to our stay
Stayed 3 nights in Mar 2019
Verified

6/10 Okay

Jessica

Casa Santa Ana was certainly nice, but overpriced for what it is. I had spent the first two nights in Cartagena elsewhere for less money and everything about Casa Santa Ana fell short in comparison. It was really the little things that made a big difference, we didn't have any soap in the room? You had to pay for water, being that you can't drink the tap water I expected the hotel to provide drinking water (at least a bottle a day?) The WiFi didn't work for the first day we were there and it was in and out for the rest of our stay. The first day/night we were there it took 10-15 minutes to get into the hotel as you don't have a key to the front entrance and have to use the knocker on the front door (I'm pretty sure the buzzer was broken?). All in all I'd say your money can definitely go further elsewhere.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in more of a local area but within walking distance of the old town area. It is a restored colonial home. The hotel on request provided transportation to and from the airport. The hotel staff made a great breakfast and were very helpful in providing us with a one-day guided tour of the city. We felt perfectly comfortable walking around the area. It was a much more relaxed environment than the tourist laden old town area.
Stayed 2 nights in Jan 2019