Four Seasons Hotel & Residences Cartagena

5.0 star property

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Exterior
Fitness facility
Studio Suite (Colonial)
2 outdoor pools
Interior

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Media Luna 8B #8B-44, Cartagena, Bolivar, 130001
  • Place, Cartagena de Indias Convention Center
    ‪2 min walk‬
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

Premier Room, Accessible

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, Accessible

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite (Catroux)

  • City view
  • 295 sq m
  • Sleeps 4
  • 2 King Beds

Room (Colonial)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite (Colonial)

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Terrace

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Terrace

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room (Deluxe, Colonial)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room (Premier, Colonial)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds, Terrace

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, Terrace

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room (Landmark View)

  • Resort view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Four Seasons Hotel & Residences Cartagena

Luxury hotel with 4 restaurants, 4-minute walk to Clock Tower
4 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar.
Four Seasons Hotel & Residences Cartagena offers 131 air-conditioned accommodations with minibars and bathrobes. 65-inch LED televisions come with digital channels and Netflix.

Bathrooms include showers. This Cartagena hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Four Seasons Hotel & Residences Cartagena, you're just a quick walk from Clock Tower. You'll find features like free WiFi in public areas, plus 2 outdoor pools and 4 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include 4 restaurants, a coffee shop, a poolside bar, and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with massages, aromatherapy, or facials at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute walk from Cartagena de Indias Convention Center and 4 minutes by foot from Clock Tower
  • Pets welcome for free
Four Seasons Hotel & Residences Cartagena offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 2 meeting rooms available. The luxury Four Seasons Hotel & Residences Cartagena also features concierge services, dry cleaning/laundry services, and 24-hour room service.

This 5-star Cartagena hotel is smoke free.

Four Seasons Hotel & Residences Cartagena has 4 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room cot

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • 7 buildings
  • Built in 2025
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 15 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Four Seasons Hotel & Residences Cartagena Reviews