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Ganem Lifestyle Suites

3.5 star property

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Photo gallery for Ganem Lifestyle Suites

Interior detail
Minibar, blackout curtains, iron/ironing board, free WiFi
Elite Apartment, Multiple Beds, Non Smoking, City View | Living room
Deluxe Suite, 1 Queen Bed with Sofa bed, Non Smoking | Living room
Staircase

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
36-105 Cra. 6, Cartagena, Bolívar, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Suite, 1 Queen Bed with Sofa bed, Non Smoking

Standard Suite, 1 Queen Bed with Sofa bed, Non Smoking

Standard Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Suite, 1 Queen Bed with Sofa bed, Non Smoking, City View

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Suite, 1 Queen Bed with Sofa bed, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, City View

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, City View

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, City View

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Apartment, Multiple Beds, Non Smoking

Minibar, blackout curtains, iron/ironing board, free WiFi

Signature Apartment, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Elite Apartment, Multiple Beds, Non Smoking, City View

Minibar, blackout curtains, iron/ironing board, free WiFi

Elite Apartment, Multiple Beds, Non Smoking, City View

  • City view
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Queen Bed with Sofa bed, Non Smoking

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Ganem Lifestyle Suites

Along with spa services, this smoke-free hotel has a business center and concierge services. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite.
Ganem Lifestyle Suites offers 12 air-conditioned accommodations with minibars and coffee/tea makers. 38-inch Smart televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Ganem Lifestyle Suites, you're just a quick walk from Clock Tower. Enjoy features like a business center, a roundtrip airport shuttle (surcharge), and concierge services.
  • Free WiFi
  • Amenities include a business center, a multilingual staff, and an elevator
  • Just a 4-minute walk from Clock Tower and 13 minutes by foot from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
You'll find a business center on site. An airport shuttle (available 24 hours) is available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at Ganem Lifestyle Suites.

This 3.5-star Cartagena hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 38-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 10.0 per room, per night
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 10 (one-way), (from 3 to 12 years old)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Ganem Lifestyle Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ganem Lifestyle Suites Hotel Cartagena
Ganem Lifestyle Suites Hotel
Ganem Lifestyle Suites Apartment Cartagena
Ganem Lifestyle Suites Apartment
Ganem Lifestyle Suites Cartagena
Ganem Lifestyle Suites Hotel
Ganem Lifestyle Suites Cartagena
Ganem Lifestyle Suites Hotel Cartagena

Ganem Lifestyle Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 24 reviews
Rating 8 - Good. 6 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 4 out of 24 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like a lot the location was amazing, close to all the attractions located on the walled city
Stayed 1 night in Feb 2020

2/10 Terrible

Habib

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Andrea

Travelled with group
Liked: Property conditions & facilities

Comfortable & good value for money

The place has great location and for the price you pay is ok, but there are no windows or natural light in the rooms so I will not stay there again
Stayed 2 nights in Feb 2020

8/10 Good

JAY, NYC

Liked: Cleanliness, amenities, property conditions & facilities
Central location in wall city, newly redesigned one bedroom apartment
Stayed 1 night in Jan 2020

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The apartment was clean and comfortable, quiet but a great location
Stayed 5 nights in Jan 2020

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay In Walled City

Nice place in a GREAT location. Not easy to find from a taxi point of view from the airport. Check in was relatively smooth. Front desk people were always polite. Room was a suite. Small for a suite but the room was clean and the air conditioner was great. Closet space was small with few hangers but in fairness to the place I did not ask for more. I did ask for a hair dryer and everyone was accommodating. Overall, it was great value for the money in a great part of the Walled City. I believe it should be a 3 star instead of a 3.5 star but nonetheless, it was a nice stay, nice place, very good value and a great location.
Stayed 3 nights in Dec 2019

10/10 Excellent

Luis F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day stay in Cartagena

Amazing historic little flat, in an excellent location. Everything was as described, clean, modern and eith daily cleaning. Beautiful building and lovely view.
Stayed 3 nights in Aug 2019

2/10 Terrible

ApB

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos SO NOT accurately reflect this property. The window is an illusion window. There is a concrete wall beyond the window. No sunlight. Nothing. Even a hostel room has a window. This room is technically a closet. Even in prison at least prisoners can look through their door. This was awful and when I asked about changing room I was lied to. This property had us over a barrel. We stayed for six days. No refunds. Why would they give us a good room when they already had their $? The people who were only staying one night got the rooms with a view and hence would probably give them a good review. I am not done with taking this up with Expedia and my credit card company. This was totally unethical and a scam. We couldn’t leave as our lodging $$ was already spent. I would happily attach a photo of the illusion window we’re there a way to do so.
Stayed 5 nights in Aug 2019

10/10 Excellent

Jose, Miami Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price for a great location

This place is in a perfect location with, no perks like breakfast or pool but right out the door you can find plenty of great spots, AC nice and cold, rooms are nice with a separate small living room w small fridge and sofa bed for someone to crash w privacy as the bedroom has doors and a great price.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019

10/10 Excellent

Katie, boston

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Excellent service. Property people are so very kind and helpful. They will jump hoops to make you happy and comfortable.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Clean, great location, staff very helpful, though English is limited
Stayed 6 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Katelyn, Chicago, US

Travelled with partner
Liked: Cleanliness
Property is at a good location within walking distance and very safe. Was also clean. The space wasn't set up very well however. The toilet was so close to the shower that I had to sit sideways on it. There also weren't any shelves to set things on.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and quiet. Great location. Comfortable sofa in nice, separate sitting room.
Stayed 4 nights in Feb 2019

10/10 Excellent

Norela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

juliana

Stayed 3 nights in Dec 2019

10/10 Excellent

ANA LILIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy bonito, muy limpio y muy confortable
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

6/10 Okay

Massimiliano

Stayed 3 nights in Aug 2019

4/10 Poor

Joran, Amsterdam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
What to say about this place... It all started when I picked the reserve now and pay later option on Expedia, but Huespedia (the owners of the appartments) billed me the next day. Not according to agreement but not a very big deal. In my booking I requested a room with a nice view (if possible). I then got contacted through Whatsapp by Diana, your ‘concierge’, that the room I booked has a window facing the building right next to it. Although it was nice that she pointed this out, but the aggressive way she communicated this was less pleasent (she made a movie in which she shows her computer screen and points out that it is clear that there is no window, which is totally not clear). I asked to upgrade me to a room with view and agreed to pay the extra cost, but no rooms were available. When we arrived at the place, the doorman was clearly annoyed by the fact he had to stop watching tv to check us in. When I rated the check in through an email from expedia as negative, I received in the middle of the night texts from Diana asking me for an explanation. She was clearly upset, and told me it was unfair and said I gave the rating because I did not get a free upgrade. I explained the situation to her, but never heard back. Diana is very aggressive in her communication and does not know what hospitality means. This is also mentioned by others and is a serious issue! The 10 USD cleaning fee per night (also the night for check out!?) is ridicously for what the cleaning lady does.
Stayed 5 nights in Apr 2019

2/10 Terrible

Claude-Paul, Montreal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room given away to someone else upon arrival. Only a security guard at entrance, without mobile or fix phone, without internet or real contact. Television & Internet not working except late the last day. When taking a shower, water accumulates and all over the floor in the washroom and other spaces. Floors are wet everywhere and are not clean (human hair all over). They had to put a plastic carpet. Another important problem: impossible to get in contact with host before next day to get another room. Telephone numbers of contact doesn’t work and OUT OF SERVICE. Finally the next day, security guard got a key for the room beside the one we had. NOT an upgrade, NO view (exactly the same as the previous). 2nd room supplied is a microscopic room next door (from 313A to 313B) has exact same problems, exact same view, on same level: water leaking all over the floor when taking a shower making it very slippery & dangerous to walk around. Our Electronic devices cannot work without connexion; impossible to get information for local activities, maps etc. Impossible to get in touch with our families & friends abroad or locally. Impossible to get response with security at the entrance since themselves have no internet connection or no ''minutes'' for telephone. Finally got to send email to Rafael from the Coffee Shop and only received poor excuses stating that we had received an upgrade. Extremely frustrating ruined Cartagena stay. PLEASE removed from EXPEDIA availability.
Stayed 3 nights in Mar 2019

10/10 Excellent

Zacarias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019