HOTEL CASA AGUSTINA

3.0 star property
VIP Access

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Photo gallery for HOTEL CASA AGUSTINA

Exterior
Reception
Twin Room
Reception
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
6-106 Cl. 36, Cartagena, Bolívar, 130001
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Single Room

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room, Balcony

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Suite, 2 Bedrooms

  • City view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

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About this property

HOTEL CASA AGUSTINA

Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe.
HOTEL CASA AGUSTINA offers 18 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 40-inch LED televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
During your stay at HOTEL CASA AGUSTINA, you're just a quick walk from Clock Tower. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and a roundtrip airport shuttle (surcharge).
  • Free WiFi in some public areas
  • Continental breakfast served daily for a fee
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Clock Tower and 10 minutes by foot from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
As a guest of HOTEL CASA AGUSTINA, you'll find tour/ticket assistance, concierge services, and a front-desk safe. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Cartagena hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: COP 25,000 per person

Family friendly

  • In-room babysitting

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HOTEL CASA AGUSTINA

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately COP 25000 per person
  • Airport shuttle fee: COP 70000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
HOTEL CASA AGUSTINA offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL CASA AGUSTINA Hotel
HOTEL CASA AGUSTINA Cartagena
HOTEL CASA AGUSTINA Hotel Cartagena

HOTEL CASA AGUSTINA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 27 out of 54 reviews
Rating 8 - Good. 15 out of 54 reviews
Rating 6 - Okay. 8 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

JUAN C

Travelled with family
Liked: Cleanliness, staff & service
Too dark no windows or ventilation
Stayed 4 nights in Oct 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service
Breakfast i would prefer eat out for the same price, very important for solo travels this property charge u 150k pesos for each visitor
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Stayed 7 nights in Sep 2025

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff and bell hops where very nice and helpful. The bar staff and wait staff are very hard working to ensure your stay is great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet little hotel in a very convenient location. Rooms are small but clean and at a great price. Staff are very friendly and attentive. Definitely would return!
Stayed 1 night in Sep 2025

10/10 Excellent

Steve, Ottawa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family really liked our stay here. The rooms were clean and comfortable. The location is great in the old city. We would stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Teddy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room overall was great. The bathroom and towels are nice and the area is safe. The first staff member I had was great and had customer service. The next two, one female staff member laughed at me. The next, gave me a different type of experience when I tried to check my visitor/ guest in. He then informed me it would an additional amount I’d have to pay per guest I had. Therefore, I only stayed one night and didn’t return.
Stayed 1 night in Jun 2025

10/10 Excellent

Rose

Stayed 2 nights in Apr 2025

8/10 Good

Matthew

Liked: Property conditions & facilities, room comfort

Good location but room was small

The hotel was quaint but my room was tiny and the bathroom was small. The noise in the lobby in the early morning was annoying but the hotel staff were friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Julian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super safe and walkable
Stayed 1 night in Apr 2025

10/10 Excellent

Sergio

Stayed 3 nights in Apr 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brigitte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Fell in love with Agustina the cat ! 😍
Stayed 1 night in Feb 2025

10/10 Excellent

irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great all the time great service always nice very happy experience definitely I recommend it
Stayed 7 nights in Oct 2024

10/10 Excellent

Guitar

Liked: Cleanliness, amenities, property conditions & facilities
It is a very clean place
Stayed 1 night in Sep 2024

8/10 Good

Promila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Lovely little hotel with its own mascot cat, Augustina! Basic, but impeccably clean, and ideally located inside the old city. Close to everything, including a grocery store. A great budget option.
Stayed 5 nights in Feb 2024

8/10 Good

Diego

Travelled with partner
Liked: Cleanliness, staff & service
nuestra habitación estaba bastante bien, pero falta un poco más de ventilación por el calor de la ciudad
Stayed 5 nights in Oct 2023

10/10 Excellent

Jose Humberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. Breakfast is also at a very noce place around the corner. We certainly be back!
Stayed 2 nights in Jul 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My experience

Very nice , the housekeeper was excellent ,William from front desk very good ,and help me with everything overall I recommend this hotel to everybody ,.
Stayed 4 nights in Jun 2023

2/10 Terrible

Luis

Travelled with family
Disliked: Cleanliness
I stayed for two nights and the location of the property is in the Main Street where during a night time, there’s escorts girls in every corner and it’s loud and noisy. I wouldn’t recommend this hotel to anyone.
Stayed 2 nights in Jun 2023

10/10 Excellent

Paola, Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities
El servicio al cliente es espectacular…. La ubicación es perfecta muy conveniente… cerca de todo
Stayed 3 nights in Apr 2023