Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe.
HOTEL CASA AGUSTINA offers 18 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 40-inch LED televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
During your stay at HOTEL CASA AGUSTINA, you're just a quick walk from Clock Tower. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and a roundtrip airport shuttle (surcharge).
Free WiFi in some public areas
Continental breakfast served daily for a fee
Services include babysitting, a concierge, and tour or ticket assistance
Just a 3-minute walk from Clock Tower and 10 minutes by foot from Cartagena de Indias Convention Center
Airport shuttle service available for a fee
As a guest of HOTEL CASA AGUSTINA, you'll find tour/ticket assistance, concierge services, and a front-desk safe. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.
This 3-star Cartagena hotel is smoke free.
For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:00 AM.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
24-hour return airport shuttle on request for a surcharge
Food and drink
Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: COP 25,000 per person
Family friendly
In-room babysitting
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
15 steps to reach entrance
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
40-inch LED TV with digital channels
Netflix
Streaming services
More
Air conditioning
Fan
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at HOTEL CASA AGUSTINA
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately COP 25000 per person
Airport shuttle fee: COP 70000 per vehicle (one-way, maximum occupancy 4)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
HOTEL CASA AGUSTINA offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Pets and service animals are not allowed on site.
Property is also known as
HOTEL CASA AGUSTINA Hotel
HOTEL CASA AGUSTINA Cartagena
HOTEL CASA AGUSTINA Hotel Cartagena
HOTEL CASA AGUSTINA Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 27 out of 54 reviews
10 - Excellent
27
Rating 8 - Good. 15 out of 54 reviews
8 - Good
15
Rating 6 - Okay. 8 out of 54 reviews
6 - Okay
8
Rating 4 - Poor. 2 out of 54 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 54 reviews
2 - Terrible
2
9.2/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
Reviews
8/10 Good
JUAN C
Travelled with family
11 Oct 2025
Liked: Cleanliness, staff & service
Too dark no windows or ventilation
JUAN C
Stayed 4 nights in Oct 2025
8/10 Good
Luis
30 Sept 2025
Liked: Cleanliness, staff & service
Breakfast i would prefer eat out for the same price, very important for solo travels this property charge u 150k pesos for each visitor
Sweet little hotel in a very convenient location. Rooms are small but clean and at a great price. Staff are very friendly and attentive. Definitely would return!
The room overall was great. The bathroom and towels are nice and the area is safe. The first staff member I had was great and had customer service. The next two, one female staff member laughed at me. The next, gave me a different type of experience when I tried to check my visitor/ guest in. He then informed me it would an additional amount I’d have to pay per guest I had. Therefore, I only stayed one night and didn’t return.
The hotel was quaint but my room was tiny and the bathroom was small. The noise in the lobby in the early morning was annoying but the hotel staff were friendly.
Lovely little hotel with its own mascot cat, Augustina! Basic, but impeccably clean, and ideally located inside the old city. Close to everything, including a grocery store. A great budget option.
Promila
Stayed 5 nights in Feb 2024
8/10 Good
Diego
Travelled with partner
11 Oct 2023
Liked: Cleanliness, staff & service
nuestra habitación estaba bastante bien, pero falta un poco más de ventilación por el calor de la
ciudad
Very nice , the housekeeper was excellent ,William from front desk very good ,and help me with everything overall I recommend this hotel to everybody ,.
Javier
Stayed 4 nights in Jun 2023
2/10 Terrible
Luis
Travelled with family
18 Jun 2023
Disliked: Cleanliness
I stayed for two nights and the location of the property is in the Main Street where during a night time, there’s escorts girls in every corner and it’s loud and noisy. I wouldn’t recommend this hotel to anyone.