HOTEL CASA AGUSTINA

3.0 star property

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Photo gallery for HOTEL CASA AGUSTINA

A high ceiling with a central fan, skylights, and a view of the sky.
A hotel room with two beds, a TV, a small table, and a chair.
Reception
A blurred interior view of a hotel lobby with a wooden reception desk and a number '2034' on the wall.
A living room with a sofa, chairs, a coffee table, and a dining table with chairs. There are plants and a decorative wall panel.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
6-106 Cl. 36, Cartagena, Bolívar, 130001
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Single Beds

Basic Single Room, No Windows

  • Sleeps 1
  • 1 Single Bed

Basic Single Room, No Windows

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room, Balcony

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Suite, 2 Bedrooms

  • City view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

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About this property

HOTEL CASA AGUSTINA

Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe.
HOTEL CASA AGUSTINA offers 18 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 40-inch LED televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, and bidets. Housekeeping is provided daily.
During your stay at HOTEL CASA AGUSTINA, you're just a quick walk from Clock Tower. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and a roundtrip airport shuttle (surcharge).
  • Free WiFi in some public areas
  • Continental breakfast served daily for a fee
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Clock Tower and 6 minutes by foot from Walls of Cartagena
  • Airport shuttle service available for a fee
As a guest of HOTEL CASA AGUSTINA, you'll find tour/ticket assistance, concierge services, and a front-desk safe. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Cartagena hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: COP 25,000 per person

Family friendly

  • In-room babysitting
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately COP 25000 per person
  • Airport shuttle fee: COP 70000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
HOTEL CASA AGUSTINA offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

HOTEL CASA AGUSTINA Hotel
HOTEL CASA AGUSTINA Cartagena
HOTEL CASA AGUSTINA Hotel Cartagena

HOTEL CASA AGUSTINA Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 70 reviews
Rating 8 - Good. 18 out of 70 reviews
Rating 6 - Okay. 12 out of 70 reviews
Rating 4 - Poor. 4 out of 70 reviews
Rating 2 - Terrible. 3 out of 70 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

YIFEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff gave us an upgrade on the night of arrival!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Julian

Liked: Staff & service
Disliked: Amenities
Bathroom was a mess
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
My family really liked our stay here. The rooms were clean and comfortable. The location is great in the old city. We would stay here again.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff and bell hops where very nice and helpful. The bar staff and wait staff are very hard working to ensure your stay is great.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Ramon Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service
Breakfast i would prefer eat out for the same price, very important for solo travels this property charge u 150k pesos for each visitor
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet little hotel in a very convenient location. Rooms are small but clean and at a great price. Staff are very friendly and attentive. Definitely would return!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super safe and walkable
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Guitar

Liked: Cleanliness, amenities, property conditions & facilities
It is a very clean place
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Jesus Salgado Tapia

Liked: Property conditions & facilities
Disliked: Amenities
Staff
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Jose Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. Breakfast is also at a very noce place around the corner. We certainly be back!
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Matthew

Liked: Property conditions & facilities, room comfort

Good location but room was small

The hotel was quaint but my room was tiny and the bathroom was small. The noise in the lobby in the early morning was annoying but the hotel staff were friendly.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Promila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Lovely little hotel with its own mascot cat, Augustina! Basic, but impeccably clean, and ideally located inside the old city. Close to everything, including a grocery store. A great budget option.
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Fell in love with Agustina the cat ! 😍
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great all the time great service always nice very happy experience definitely I recommend it
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

fabrice

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our 2 bedroom smelled extremely bad. Mildew. Humidity They sale nice pictures with bedroom with windows but in reality there was a kind of corridor with no bedroom and a strong odours of mildew Only the woman at the check-in and the checkout was kind that’s it the personnal is sad and 0 service. Definitely not a good place. At least we pay our bedroom like 90$ each Honestly no more than 30$ for this kind of sort of bedroom On hotel.com you could see pictures with bedroom with window but it’s a lie.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

JUAN C

Liked: Cleanliness, staff & service
Too dark no windows or ventilation
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My experience

Very nice , the housekeeper was excellent ,William from front desk very good ,and help me with everything overall I recommend this hotel to everybody ,.
Stayed 4 nights in Jun 2023
Verified review

6/10 Okay

Ali

Disliked: Staff & service, amenities, property conditions & facilities
Good morning ! Unfortunately I was not pleased with my stay at your hotel due to some issues with the room and staff lack of hospitality and services. 1. I booked double room queen bed with balcony however I was given a smaller room. 1. The shower drain is very slow and the water rises creating a huge pool of standing water in the shower which is gross can cause bacteria infection. 2. The shower door doesn’t close properly which makes water coming out on to the floor causing a leak and slip hazard. 3. I would like the manager to contact me personally so that we can resolve all issues because I booked this hotel again in advance. Thank you for understanding! The best thing going for this hotel is it’s central location.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Marc

Liked: Cleanliness, property conditions & facilities
It’s the weather is too hot
Stayed 4 nights in Jun 2023
Verified review

6/10 Okay

Teddy

Liked: Cleanliness, amenities, property conditions & facilities
The room overall was great. The bathroom and towels are nice and the area is safe. The first staff member I had was great and had customer service. The next two, one female staff member laughed at me. The next, gave me a different type of experience when I tried to check my visitor/ guest in. He then informed me it would an additional amount I’d have to pay per guest I had. Therefore, I only stayed one night and didn’t return.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Sanya

Liked: Cleanliness, staff & service
Pros: 1. Super clean 2. Very friendly and helpful staff 3. We had issue with AC and light and they fixed it right away Cons: 1. Do not stay here if you are a light sleeper. It is very very very loud and noisy all night. You can hear the whole street from the bedroom 2. Breakfast is not in the hotel but around the corner
Stayed 4 nights in Jun 2023