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Holiday Inn Express Cartagena Bocagrande by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Cartagena Bocagrande by IHG

Outdoor pool, pool loungers
Exterior
Exterior
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Room service
  • Gym

Explore the area

View in a map
Avenida San Martin Cra 2 N 9-54, Cra 3 N 9-55 Bocagrande, Cartagena, Bolivar, 13001
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Plaza Bocagrande Commercial Center
    ‪8 min walk‬
  • Place, Rio Cartagena Casino
    ‪11 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(25 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(25 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(53 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Cartagena Bocagrande by IHG

Hotel with free breakfast, 3-minute walk to Bocagrande Beach
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Holiday Inn Express Cartagena Bocagrande by IHG offers 200 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers.

This Cartagena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Cartagena Bocagrande by IHG. During your stay, you're just a quick walk from Bocagrande Beach. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute walk from Bocagrande Beach and 5 minutes by car from Clock Tower
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Express Cartagena Bocagrande by IHG offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2691 square feet (250 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Cartagena Bocagrande by IHG. Self parking is free.

This 4-star Cartagena hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:00 AM.
Holiday Inn Express Cartagena Bocagrande by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 31 2025 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: COP 110000 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 110000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 110000 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 110000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cartagena Bocagrande Hotel
Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande Cartagena
Cartagena Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande
Holiday Inn Express Cartagena Bocagrande Cartagena
Holiday Inn Express Hotel
Holiday Inn Express
Express Cartagena Bocagrande

Reviews

Holiday Inn Express Cartagena Bocagrande by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 543 out of 1007 reviews
Rating 8 - Good. 269 out of 1007 reviews
Rating 6 - Okay. 93 out of 1007 reviews
Rating 4 - Poor. 43 out of 1007 reviews
Rating 2 - Terrible. 59 out of 1007 reviews

Reviews

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, service, rooms and food. Definitely recommended!
Stayed 3 nights in Sep 2025

6/10 Okay

Alethea

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 6 nights in Aug 2025

10/10 Excellent

Barbara

Stayed 2 nights in Aug 2025

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff friendly and helpful
Stayed 6 nights in Aug 2025

8/10 Good

ezequiel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Aug 2025

6/10 Okay

Evelyn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Terrible check In at Holliday Inn

Terrible check-in experience. Supervisor Alex Gómez was unaware that Colombia’s biometric system replaces passport stamps and insisted on seeing a stamp or even a U.S. tax return to exempt us from the 19% VAT, despite showing a U.S. passport and airline tickets. He only agreed after we presented our tax return. The first room was in terrible condition (broken shower, door removed, clogged sink, poor cleanliness). At first they refused to change our room, claiming the hotel was full, but eventually agreed. I’m sharing this so others know you don’t need to show a tax return; the biometric system is sufficient according to Colombian immigration authorities.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul Bach, Laval

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great and well safe!
Stayed 4 nights in Aug 2025

10/10 Excellent

Cesar A

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

6/10 Okay

Israel

Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Gloria

Liked: Staff & service, property conditions & facilities
Convenient and affordable. Friendly helpful staff Fresh fruit at free breakfast.
Stayed 7 nights in Jul 2025

2/10 Terrible

Mokhtar

Disliked: Amenities, property conditions & facilities
Very poor wifi connection, and was having difficulty sleeping because of the loud noise at the aisle caused by the guests and workers. Additionally, the hotel allow pets there and you can hear the dogs barking every day. The worst part is the hotel have low quality mattress which caused back pain and had difficulties walking outside without taking pain killers. This hotel ruined my vacation. Too expensive and I am really disappointed with Expedia. I trusted your reviews, but you failed. For proof, ask the receptionist how many times I have complained.
Stayed 7 nights in Jul 2025

8/10 Good

Maritza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Great staff, good location. Property needs some attention to details in certain areas; easy fix.
Stayed 4 nights in Jul 2025

2/10 Terrible

JUAN

Travelled with partner
Liked: Staff & service
The sixth floor smelled really bad.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and the breakfast included is fantastic. Great options to select and a variety of choices
Stayed 4 nights in Jun 2025

6/10 Okay

Kelvin

Stayed 2 nights in Jun 2025

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, room comfort
Nice breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 5 nights in Jun 2025

10/10 Excellent

steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in great location in Boca Grande. Nice pool and pool bar. Very good breakfast.. close to the beach. I will go back
Stayed 3 nights in Jun 2025

10/10 Excellent

Nelson

Stayed 4 nights in Jun 2025

10/10 Excellent

Dante

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 2 nights in Jun 2025

10/10 Excellent

Disnaury

Liked: Cleanliness, amenities, property conditions & facilities
Very nice breakfast
Stayed 1 night in May 2025

10/10 Excellent

Johann

Stayed 2 nights in May 2025