Hotel Altamar

3.0 star property

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Photo gallery for Hotel Altamar

Outdoor pool, open 9:30 AM to 7:00 PM, pool umbrellas, pool loungers
Interior
Minibar, in-room safe, desk, iron/ironing board
Business centre
Business centre

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
El Bosque,Transversal 54 No. 21B-57, Cartagena, Bolivar, 130001
  • Place, Manzanillo Marina Club
    ‪11 min walk‬
  • Place, Nuevo Bosque Softball Stadium
    ‪5 min drive‬
  • Place, Mercado Bazurto
    ‪9 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪26 min drive‬

Room options

Standard Double Room Single Use

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Suite

  • 80 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Family Duplex

  • City view
  • 90 sq m
  • Sleeps 3
  • 2 King Beds
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Hotel Altamar

This hotel features an outdoor pool, a restaurant, and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a business center, and a children's pool.
Hotel Altamar offers 56 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, and complimentary toiletries.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
During your stay at Hotel Altamar, you're just a quick walk from Manzanillo Marina Club. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Fogon de Altamar
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 7 minutes by car from Port of Cartagena and 12 minutes from Clock Tower
Hotel Altamar offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Altamar. Self parking is free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.
Fogon de Altamar - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Fogon de Altamar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 60000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: COP 60000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:30 AM to 7:00 PM.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hotel Altamar Cartagena
Hotel Altamar
Altamar Cartagena
Hotel Altamar Hotel
Hotel Altamar Cartagena
Hotel Altamar Hotel Cartagena

Hotel Altamar Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 58 reviews
Rating 8 - Good. 10 out of 58 reviews
Rating 6 - Okay. 6 out of 58 reviews
Rating 4 - Poor. 9 out of 58 reviews
Rating 2 - Terrible. 8 out of 58 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Michael

This hotel is located in a barrio
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true find

Beautiful hotel, amazing breakfast, accommodating staff
Stayed 2 nights in Feb 2023
Verified

4/10 Poor

JOSE J

Liked: Amenities
No phone in room, fridge had to be requested, internet connection was absent at times, and when available signal was very week.
Stayed 6 nights in Jul 2024
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Not what it used to be

I stayed here a couple of years ago and the place was really nice now its starting to become a run down building and the maintenance is lacking. The handle cover was missing, no mirror on the door and a bunch of little things. The overall building was subpar. I wont be coming back here anytime soon.
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Mariama

Disliked: Cleanliness, amenities
DO NOT STAY HERE. NO HOT WATER AND THEY REFUSED TO GIVE ME A REFUND. MY 1ST TIME IN CARTAGENA AND THIS PLACE RUINED MY VACATION. TOWELS WERE STAINED, I USED MY TRAVEL TOWEL. THE REFRIGERATOR IS SO DIRTY OR RUSTED. THEY NEVER HAD BASIC HOT DRINKS THE 2TIMES I WENT DOWN THERE FOR BREAKFAST. ON CHECK IN, YOU WON'T GET NO INFORMATION ABOUT LOCATION OF BREAKFAST AND WIFI . I NEEDED THE WI-FI WHEN MY MINUTES RAN OUT, AND IT DID NOT WORK IN THE ROOM. NO ENGLISH SPEAKERS AND IT'S FAR FROM THE TOURIST AREA. THEY CHARGE SOME RANDOM FEE CALL INSURANCE WHEN YOU GET TO THE FACILITY. I DO NOT RECOMMEND THIS PLACE!!!
Verified

2/10 Terrible

Ruben

Disliked: Cleanliness, amenities, property conditions & facilities
El aire no funcionó bien, se congela y lanza hielo al piso. Una sola sabana para 2 (Habitación # 25). Un sólo jabon pequeño para dos. El lavamanos desagua el agua al piso. Un desastre. Deseo cancelar los tres días restantes
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Agradable
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Vanessa

Disliked: Cleanliness, property conditions & facilities
Tuve una experiencia desagradable, desde la recepción pésimo servicio al cliente. El mal olor y las Cucarachas en la habitación era tal que no logré dormir en toda la noche, el aire acondicionado no funcionó. al parecer me dieron la peor de las habitaciones así que decidí hacer un video y fotos para evitar que futuros viajeros pasen por lo mismo. Espero que Expedia saque este hotel que no tiene nada bueno que ofrecer.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Isaac

Todo bien, solo los alrededores, pero es una zona industrial, no es peligroso.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

GABRIEL

Liked: Staff & service

Medio

Localização setor industrial, chuveiro somente frio. Quarto de frente ao corredor principal, todos que passavam e faziam qualquer barulho, se escutava.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Maigualida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper nice
Stayed 1 night in Sep 2024
Verified

4/10 Poor

marcos

Disliked: Property conditions & facilities, room comfort

Mala comida, mala ubicación..:

Comida incluida… pero echada a perder… fruta pasada y con hongos. Pésima ubicación
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 8 nights in Dec 2023
Verified

10/10 Excellent

David Andrés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para permanecer sin salir. Muy bueno para personas que vienen a trabajar temporalmente. En el sector industrial y portuario de cartagena.
Stayed 5 nights in Dec 2023
Verified

4/10 Poor

Antonio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Probably I wasn't in my best day of luck, but let me share an advise. If you ever get to a place to find a toilet plunger next to the toilet, air condition faulty, light in the bathroom RM304 drops when the room door is closed; don't think mayhen is coming, you're already there. At first glance the facilty looks really nice, but when you get the feeling of the stay on few details maintenance staff obviously overlooks, the feeling isn't the best. And then, the staff specially the restaurant staff has a first place in disregard for customer service, or perhaps was just personal.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Melany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super todo
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Aug 2021
Verified

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gente muy amable y súper rápido en servicio del restaurante
Stayed 3 nights in Oct 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
The location of the hotel, it is very dangerous! In the report on the picture's shown are not very accurate
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The only con to the hotel is that it lacks hot water when you take a shower and it's outside of the tourist area.
Stayed 10 nights in Jul 2018
Verified

10/10 Excellent

YULY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totalmente Recomendado!!!!

Excelente servicio, la ubicación no es cerca a las playas, es mas en la zona centro de Cartagena, pero el servicio y la atención del personal es excelente.
Stayed 4 nights in Jul 2018
Verified

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IDEAL PARA FAMILIAS

EL HOTEL ESTA MUY LIMPIO Y TIENE MUCHOAS SERVICIOS. ESTA SITUADO EN UNA ZONA ALEJADA DEL CENTRO HISTORICO Y OTRAS ATRACCIONES TURISTICA. EL TRATO CON LOS EMPLEADOS ERA CORRECTO, ALGUNAS VECES NO ARREGLABAN LA HABITACION HASTA LA TARDE.
Verified

6/10 Okay

SILVIO

Liked: Cleanliness, room comfort

Verifique o bairro antes de reservar . Custo baixo

O Hotel é novo . A estrutura é boa . O café da manhã é ruim . A localização é péssima . Não possui água quente
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel confortable

El hotel es tal cual se muestra en las fotografías, cómodo, limpio, acogedor. El único detalle es que se sitúa lejos de la zona turística.
Stayed 1 night in Nov 2017
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buen hotel, muy limpio y nuevo. El sector es alejado de la parte turística pero yo iba de trabajo y esta relativamente cerca a Mamonal.
Stayed 2 nights in Nov 2017