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Hotel Balcones de Venecia

2.5 star property

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Photo gallery for Hotel Balcones de Venecia

Front of property
Meeting facility
Family Quadruple Room
Terrace/patio
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Tripita y Media N° 31-52, Getsemani, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪5 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Hotel Balcones de Venecia

Along with laundry facilities, this hotel has a 24-hour front desk and a library. WiFi in public areas is free. Other amenities include tour/ticket assistance and a hair salon.
Hotel Balcones de Venecia offers 4 accommodations with safes. This Cartagena hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.
During your stay at Hotel Balcones de Venecia, you're just a quick walk from Clock Tower. Enjoy features like free WiFi in public areas, plus laundry facilities and a library.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower
  • Pets welcome for free
Hotel Balcones de Venecia offers its guests a library, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Colonial Cartagena hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

More

  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Balcones Venecia Cartagena
Hotel Balcones Venecia
Balcones Venecia Cartagena
Balcones Venecia
Balcones De Venecia Cartagena
Hotel Balcones de Venecia Hotel
Hotel Balcones de Venecia Cartagena
Hotel Balcones de Venecia Hotel Cartagena

Hotel Balcones de Venecia Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 55 reviews
Rating 8 - Good. 17 out of 55 reviews
Rating 6 - Okay. 15 out of 55 reviews
Rating 4 - Poor. 7 out of 55 reviews
Rating 2 - Terrible. 6 out of 55 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Não recomendo

Única coisa positiva é a localização
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Yesica Margarita

Un lugar tranquilo personal súper amable
Stayed 4 nights in Aug 2024
Verified

6/10 Okay

Jesus

Liked: Staff & service

Agradable estancia

En general bien, lugar pequeño, céntrico, cerca a lugares turísticos y restaurantes, personal muy amable
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Lidija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for us

This place exceeded our expectations. Conveniently located with restaurants, cafes, shops and attractions just metres away. A beautiful old building with a friendly feel, we enjoyed the balcony overlooking the main street where everything happens. Special mention goes to staff at reception and ladies preparing fresh breakfast. Highly recommended.
Stayed 5 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Das Hotel liegt in einer Strasse in Getsemani und alles ist gut zu erreichen. Trotzdem ruhig. Das Zimmer war vielleicht sauberer als es aussah oder mir vorkam. Mein Fenster ging zum Fruehstucksraum, daher habe ich die Vorhaenge die ganze Zeit geschlossen gehabt. Zum schlafen okay...Badezimmer oben offen und auch zu dem Raum; ist nicht sehr angenehm. Fuer ein Zimmer mit drei Betten ist das Badezimmer sehr klein. Auch so gerade ausreichend. Nicht sehr flexibel bei Aenderungen der Buchung; aber ich konnte meine Koffer bis abends im Hotel lassen. Touren und Services (Massage, Manikuere etc.) werden angeboten. Tresor und Kuehlschrank im Zimmer, Terrasse und das Fruehstueck wurde frisch zubereitet.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Immer frisch zubereitetes Frühstück und jeden Tag ein anderes. Sehr gut.
Stayed 10 nights in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
No respetaron mi reserva a pesar de er pagada anticipadamente
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Kattia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecta ubicación !!!

La ubicación es perfecta, muy cerca De la Torre del Reloj, el hotel cómodo sin lujos pero con lo necesario para pasarla bien. El desayuno de una sola opción pero sirve para empezar el día. Lo único que no advierten es que hay que subir gradas bastante pronunciadas ya que el hotel está en un segundo piso ... y sin ayuda subir la maleta fue toda una odisea !!! Hay muchos servicios de restaurantes y supermercados donde comprar lo necesario En fin ... repetiría la experiencia de alojarme en Balcones de Venecia ...
Stayed 7 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Accomadated me for a day just fine. Thank you.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

JeanoN

The staff was great and the hotel is close to everything
Stayed 6 nights in Jul 2018
Verified

8/10 Good

Kate

Liked: Property conditions & facilities
Disliked: Staff & service
Pros: Excellent location and great price. Cute decor. Cons: No hot water — though the lukewarm water was sufficient in the hot weather. The room did include AC, but they don’t give you the remote to control it. Also, I stayed for 3 nights, and my room was never cleaned and I was never given any new towels. Also, the windows in my room did not fully close, allowing mosquitos to get in and I got a ton of mosquito bites.
Stayed 3 nights in May 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty and dangerous!

Nasty horrible place and dangerous. Is horrible in all sence, the place is absolutly nothing like the pictures and bugs are everywhere. Worms and cockroaches. A lot!
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Literie royale

Chambre avec lit king size, ventilateur plus climatisation, parfait!
Verified

2/10 Terrible

Juan Carlos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Lugar muy feo.

Quiero comenzar con algo positivo, la atención de los empleados es buena. Lamentablemente, el lugar es muy feo, hay hostales que por la tercer parte de lo que vale este ofrecen mejores condiciones. No lo recomiendo para nada.
Stayed 1 night in Feb 2018
Verified

8/10 Good

Luis Oscar

Liked: Cleanliness, staff & service, room comfort
Buena ubicación y personal muy atento.
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

Odd vibes.

This place was fine. Nothing overly exciting or pleasant but nothing terribly wrong either. It had a weird vibe though and the lobby was very uncomfortable to be in.
Stayed 1 night in Mar 2018
Verified

6/10 Okay

Ralph

Liked: Staff & service

In a jam it will do

The room was small. The staff was good except for the fact they have a company charge which I don't think is on the books.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Romantic place to stay and awesome breakfast that was prepared in front of us by a local señora.
Stayed 3 nights in Feb 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location, nice room

Great location in Getsemani, but still quiet during the night. plenty of possibilities for food and drinks around. just 10 min walking to El Centro
Stayed 4 nights in Jan 2018
Verified

8/10 Good

Nisar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with character, well-located, nice roof-top terrace bar. Could do with better light and noise-proofing as the rooms overlook a very noisy square with nocturnal goings on until very late.
Stayed 1 night in Nov 2017
Verified

8/10 Good

Oshia

Liked: Cleanliness, property conditions & facilities, room comfort

Very nice rooms

Nice place, good location close to center, nice staff, trying to help as much as they can. No hot water at bathrooms. There are too many staff members that are involved in everything you need, we got a very weird feeling after paying for 3 nights and the day after we got a receipt for 2 nights and different amount...
Stayed 1 night in Aug 2017
Verified

4/10 Poor

Angela

Disliked: Staff & service, property conditions & facilities, room comfort

No vuelvo a este hotel

Ubicación y servicios malo. Atención al cliente horrible
Stayed 3 nights in Jul 2017
Verified

4/10 Poor

Flavia Fernanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel en general no me gustó,en tres días no limpiaron mi habitación,todo es muy chico, la luz del baño funciona a sensor ( en medio de una ducha y te quedas a oscuras,por ejemplo)rescato la buena atención y predisposición de la sra Liset ( creo que se llama así) por la mañana atiende la recepción,teléfono,prepara desayuno para los que allí se alojan y además limpia. Solo se accede por una escalera empinada y mi habitación estaba pegada a la recepción.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple clean room in great location!

Good clean room. Friendly staff. Upgraded to a bigger room after my first night but no complaints obviously! Staff are very lovely and approachable and happy to book tours etc or give you local info. Only thing they could improve on is daily housekeeping wasn't always the case (they aim to be environmentally friendly with towel/sheet changes). They provide a laundry service for a small fee. Breakfast was simple but included which was nice. If you want a clean room in a good location this is the place for you! I decided to stay a couple extra nights here which was great!
Verified

6/10 Okay

Sebastian

Liked: Staff & service
Disliked: Room comfort

Hotel con buena ubicación

Pequeños espacios Tiene todos los servicios Muy Buen desayuno