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Hotel Bocagrande Cartagena

3.0 star property

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Photo gallery for Hotel Bocagrande Cartagena

A lobby with hanging wicker chandeliers, potted plants, and a tiled floor.
Lobby
Standard Triple Room
Restaurant
The entrance to Hotel Bocagrande with a sign above the entrance, a covered walkway, and potted plants along the sides.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service

Explore the area

View in a map
Carrera 2, No. 7-159, Cartagena, Bolivar, 130001
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Rio Cartagena Casino
    ‪6 min walk‬
  • Place, Centro Comercial Nao
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪37 min drive‬

Room options

View all photos for Room Standard

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Room Standard

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Quintuple Room, Multiple Beds

Standard Quintuple Room, Multiple Beds

Standard Quintuple Room, Multiple Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room Standard

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Double Room Standard

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Bocagrande Cartagena

A restaurant, concierge services, and a 24-hour front desk are available at this hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance.
Hotel Bocagrande Cartagena offers 35 air-conditioned accommodations with safes. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they enjoy the overall property condition at Hotel Bocagrande Cartagena. During your stay, you're just a quick walk from Bocagrande Beach. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Bocagrande Beach and 5 minutes by car from Clock Tower
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A shuttle from the airport to the hotel (available on request) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Bocagrande Cartagena.

Smoking is allowed in designated areas at this 3-star Cartagena hotel.

Guests are served free local cuisine breakfast daily from 7:00 AM to 10:00 AM.
Hotel Bocagrande Cartagena has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Airport pick-up shuttle (surcharge) from 7:00 AM to 7:00 PM on request

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 25000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 60000 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Bocagrande Cartagena offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bocagrande Hotel
Hotel Bocagrande
Hotel Bocagrande Cartagena Indias
Bocagrande Cartagena Indias

Hotel Bocagrande Cartagena Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 43 out of 121 reviews
Rating 8 - Good. 33 out of 121 reviews
Rating 6 - Okay. 20 out of 121 reviews
Rating 4 - Poor. 13 out of 121 reviews
Rating 2 - Terrible. 12 out of 121 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful hotel. Make sure you stop by the upstairs outdoor bar to see Jorge! Everything was amazing. Thank you Caribe. You made my stay in Cartagena wonderful!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Leonard

Disliked: Amenities
Good location Rooms are ok and overall the hotel is just ok, not the best
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not far from the airport. Only one block from the beach. Very nice area. Lots of bars and restaurants, near banks and convenient stores. I really enjoyed my stay at the hotel. Staff was excellent. Improvements: Maybe the breakfast. It was fine but they kept running out of items and not replaced quickly.
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Jacqueline

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was good, friendly staff, luckily, was able to move into a better, more comfortable room. Too loud outside, music went on until 11 pm.
Stayed 3 nights in Apr 2023
Verified review

6/10 Okay

Sergio Sanchez

Liked: Staff & service
Disliked: Amenities
They should improve the basic amenities as they dont provide shampoo, nor do they have towels for the beach especially considering there is no pool. Additionally, there was no hair dryer, and they should also have a mini fridge to allow guests to keep drinks cold. A good thing to mention is that the hotel is very centrally located near shops and close the beach.
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a mosquito problem, there is a lot of noise in some rooms, the breakfast is adequate, but you must not wait until the last minute. The staff is very friendly, the cost-benefit ratio is little bit high. I had a room change and I have no complaints about the second room, the bathroom is a bit small, but it's not bad. Very close to the beach, it does not have a pool and the photos do not correspond to the state of the rooms.
Stayed 3 nights in Jun 2023
Verified review

6/10 Okay

Verified traveller

Scam

The night reception employee tried to charge us 200000 pesos for placing the insulin in the refrigerator!! Totally outrageous. The disability office of Colombia should fine this property for trying to prey with people with disabilities
Stayed 4 nights in Jan 2023
Verified review

2/10 Terrible

Randy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nasty and dirty, they dinning area was all disgusting, there was a dirty dinning with flys on the fruit. Everything food silverware table everything entire property was nasty and dirty. I had 24 horas without towels I had to went and purchase my own I went downstairs to reception they told me that they linen was not coming until they fallowing day. They was broken bathroom shower. Also there was cockroaches walking around the breakfast area. This property is just a complete mess is nasty dirty and disgusting.
Stayed 3 nights in Jul 2024
Verified review

2/10 Terrible

Samuel

Disliked: Staff & service, amenities
When we arrived at the hotel, they did not have a room for us. They said they did not show reservation for us, but when I showed them the Expedia confirmation, they said our room was unavailable because it was under construction. They did not have any other rooms. Usually, in my experience, a hotel will do this when they have re-rented your room out at a higher price to someone else. . They did get us a room at their cost at a sister hotel about a half mile away. They called a taxi to take us up there. However, that room was not nearly so nice as the one that we had in the picture Expedia showed at this hotel for our reservation. Also, we finally got to bed about an hour later than we should have because we had to travel up to the other hotel, wait for them to get the accommodation and so forth. At first, GHL Bocagrande acted like they did not have a reservation for us, but when I showed them the Expedia Confirmation, they said The room was unavailable because it was under construction. . I would like a call from Expedia to discuss what to do about this.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Fabio

Liked: Staff & service
Comodidades podem melhorar. Decoração antiga e falta de acessibilidade (não tem elevador).
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Greysi Altagracia Campos de

el hotel no es lo que parece
Stayed 3 nights in Aug 2025
Verified review

4/10 Poor

Hernando

Disliked: Amenities, property conditions & facilities
Las fotos no reflejan la realidad de las instalaciones
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

Monica

Disliked: Staff & service, property conditions & facilities, room comfort
Es la primera vez que me pasa reservando en hoteles.com, la verdad reserve porque la imagen decia que tenia capacidad para tres personas y eran dos camas, sin embargo cuando se llego a la recepcion solo dieron una habitacion con cama doble, el hotel no tiene contacto, no me pude contactar con nadie, el numero que tiene registrado ya no existe. terrible el servicio al cliente, la verdad no lo recomiendo.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Darwin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No mucho me gusto la vrd preferiria qedarme en casa
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

HÉCTOR JAIME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicacion

Buen hotel y central
Stayed 3 nights in Feb 2025
Verified review

4/10 Poor

rommel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Horrible

Está muy costoso para lo deteriorado y feo que esta es una pocilga llena de moho por todos lados
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Denise

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Não indico. Único ponto positivo é a localização

Quarto caindo aos pedaços, cheio de rachaduras, fedendo a mofo, lençol velho e bem fino. Bares ao redor fazendo muito barulho. Único ponto positivo é a localização.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY ACOGEDOR
Stayed 7 nights in Feb 2024
Verified review

2/10 Terrible

Inversiones

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mas nunca me quedo aquí

Realmente fatal las habitaciones con moho en las paredes y techo muy costoso para cómo está de feo el wifi nefasto
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación. Desayuno sencillo pero delicioso.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación. Lugar agradable
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Igmar consuelo

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquilo y limpio
Stayed 4 nights in Oct 2022
Verified review

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT EVEN THINK ABOUT IT. The room was painted with mold all over the walls, the bathroom had rust, and the bed had stains. NO POOL despite fake google images.
Stayed 3 nights in Jun 2022
Verified review

2/10 Terrible

andrew

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I had to go to another hotel an pay there because the beds were covered with ants an they had no more rooms available.
Stayed 1 night in Jun 2022