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Hotel Capilla del Mar

4.0 star property
VIP Access

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Photo gallery for Hotel Capilla del Mar

Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
Junior Suite, Balcony, Ocean View
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Spa

Explore the area

Map
Bocagrande Carrera 1 Calle 8 #12, Cartagena, Bolivar, 3939
  • Bocagrande Beach
    ‪2 min walk‬
  • Rio Cartagena Casino
    ‪6 min walk‬
  • Clock Tower
    ‪4 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View

10.0 out of 10
Exceptional
(7 reviews)
  • 69 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony, Partial Ocean View

Superior Room, 2 Double Beds, Balcony, Partial Ocean View

Superior Room, 2 Double Beds, Balcony, Partial Ocean View

9.0 out of 10
Wonderful
(19 reviews)
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 87 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Hotel Capilla del Mar

Salt air and outdoor pool, near Rio Cartagena Casino
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a steam room.
Hotel Capilla del Mar offers 202 accommodations with safes and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the free breakfast at Hotel Capilla del Mar. During your stay, you're just a quick walk from Bocagrande Beach. Free WiFi in public areas, 2 restaurants, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local and international cuisine with ocean views at RESTURANTE DEL BUFFET, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, body scrubs, or detox wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Bocagrande Beach and 7 minutes by foot from Rio Cartagena Casino
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Capilla del Mar offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the pool bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel Capilla del Mar. An airport shuttle (available 24 hours) is available for a fee.

This Cartagena hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
RESTURANTE DEL BUFFET - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
RESTAURANTE SAN MARINO - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • RESTAURANTE SAN MARINO
  • RESTURANTE DEL BUFFET

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas
  • Winery release events

Family friendly

  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Handrails in stairways (94 centimetre high)
  • Lift (89 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)

More

  • 22 floors
  • Banquet hall
  • Built in 1976
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 125000 per pet, per night, plus a deposit of COP 1250000 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 50000 (up to 11 years old)
  • Pet deposit: COP 1250000 per night
  • Pet fee: COP 125000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Capilla del Mar offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capilla Hotel
Capilla Mar Global
Capilla Mar Global Cartagena
Capilla Mar Global Hotel
Capilla Mar Global Hotel Cartagena
Hotel Capilla
Hotel Capilla Del Mar Global
Hotel Capilla Mar Cartagena
Hotel Capilla Mar
Capilla Mar Cartagena
Capilla Mar
Capilla Del Mar Global Hotel
Hotel Capilla del Mar Hotel
Hotel Capilla del Mar Cartagena
Hotel Capilla del Mar Hotel Cartagena

Hotel Capilla del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 551 out of 1001 reviews
Rating 8 - Good. 332 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ramazan, Appleto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, dining options and very tasty food and services. Nice staff overall, they make you feel welcomed.
Stayed 10 nights in Mar 2025

8/10 Good

d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel, shame about the construction

easy friendly efficient check in, nice room on 10th floor (no coffee machine this time), speedy lifts, balcony with table & 2 chairs. comfy bed, powerful A/C with working adjustments on wall, lots of hot water, fluffy towels, sachets of shampoo etc (how I miss those in European hotels). great breakfast with omelette station and evening meal in main restaurant good quality and value (although wine overpriced!). BUT major construction on beach in front with cranes, dumper trucks (beep beep), containers earth (sand) moving equipment etc. and still dilapidated buildings next door. overall enjoyed second visit but early morning wake up calls (beep beep) unwelcome
Stayed 4 nights in Mar 2025

10/10 Excellent

d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

thoroughly recommended

arrived by Uber around 14.30, quick friendly efficient check in with room available immediately. two extremely fast lifts sped me to the 17th floor where I was allocated a huge room with two double beds, lots of space & storage space and A/C of the first order which kept the room at an ambient temperature for the entire stay. coffee machine & cup but no pods (buy at reception) but worked well without pods using t bags & coffee sachets. lovely view of beach, sea & sunset to right but dilapidated condo to the left (actually good as nobody could overlooked balcony). nice pool but limited shade but major construction with crane & sheds at sea side so access to beach unimpressive (& rental umbrella & bedchairs expensive at 50,000pesos a day). nice bar & restaurant with reasonable prices (wine good value) & food quality also above average. plenty of bars & restaurants nearby. Uber to Old Town 3 USD or so. Uber to airport around 25,000. left case while away in Leticia without problem at 4am. thoroughly recommended
Stayed 6 nights in Mar 2025

10/10 Excellent

Katrina Nicole, Winston Salem

Liked: Cleanliness, staff & service, amenities
Great hotel The staff is very welcoming and eager to assist
Stayed 4 nights in Feb 2025

8/10 Good

Barry A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice pool and free access to the beach. Good breakfast and a great view from our balcony.
Stayed 8 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I thought hotel was great except for a few small things . The shower temperature was almost impossible to get without scolding myself and I found the bed a little hard for my liking
Stayed 4 nights in Feb 2025

10/10 Excellent

MICHELLE, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias Cartagena

Great stay and great food at the restaurant of the hotel, nice clean and just 1 block away from the beach, restaurants and banks in the around!
Stayed 3 nights in Feb 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, room comfort
The room was large with a balcony. Nice room but it needs renovation. The breakfast was ok.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady who checked us in was amazingly pleasant and very informative.
Stayed 3 nights in Jan 2025

10/10 Excellent

Feymar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good and included traditional Colombian food. It was fantastic. Location is excellent, just across se beach and near attractions as Walled city, the port and Getsemani. I recommend this hotel
Stayed 7 nights in Jan 2025

10/10 Excellent

Dustin

Stayed 2 nights in Jan 2025

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Elvis

Stayed 2 nights in Jan 2025

6/10 Okay

Katherine

Travelled with family
El hotel muy bien ubicado, todo en orden, demora en el checkin y checkout. Si lo recomendaria.
Stayed 5 nights in Dec 2024

8/10 Good

Ajay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got room with balcony facing the beach and room had two bathrooms. Drainage system around the property was bad as street got flooded after rain and made it hard to walk around.
Stayed 4 nights in Dec 2024

10/10 Excellent

Amaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Dec 2024

10/10 Excellent

Amaro

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The service is awesome. Greay location. Staff is so friendly. Pool great, breakfast great.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Okay hotel for the price

Hotel Capilla del Mar is an older building and it shows. Service was great. The brand needs to update the furniture and windows to stop the condensation.
Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Stayed 6 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 2 nights in Dec 2024

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alhussain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Great service. Great room. Absolutely recommend it.
Stayed 1 night in Dec 2024

6/10 Okay

Anibal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They have a lot of staff personnel in the lobby that just hang out and seem like they don’t have nothing else to do.and the cleaners don’t care about guest property because they left my door open but who knows what could have happened the good thing was that my girlfriend and me came back by 4:30pm and as we got off on the 9th floor we noticed the door to room 911 where I was staying was open and no cleaner around that’s very dangerous and careless.
Stayed 1 night in Dec 2024

6/10 Okay

Anibal

Liked: Cleanliness, amenities, property conditions & facilities
It a nice hotel but you have staff that are inresponsible and the front door staff seem like they’ve never seen woman because they were staring down my girlfriend and the cleaning staff left my door open and the good thing was that my girlfriend and me arrived around 4:30pm from hanging out and found the door open and nobody inside but I find that so inresponsible and dangerous because somebody could have stole something from the room.
Stayed 7 nights in Nov 2024