Hotel Casa del Gobernador

4.5 star property
VIP Access

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Photo gallery for Hotel Casa del Gobernador

Outdoor pool, open 7:30 AM to 7:00 PM, pool umbrellas, pool loungers
Property video
Exterior
Front of property
Design Suite, 1 King Bed (Suite El Aljibe)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Calle cochera del gobernador, 33-23, Cartagena, bolivar, 130001
  • Place, Clock Tower
    ‪2 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Colonial Standard, 1 Queen Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Colonial Deluxe, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Design Suite, 1 King Bed (Suite El Aljibe)

10.0 out of 10
Exceptional
(1 review)
  • 4 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Colonial Standard Twin 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Casa del Gobernador

Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Casa del Gobernador offers 12 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Cartagena hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include bathtubs or showers, slippers, and hair dryers. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
Our customers tell us they can't get enough of the helpful staff at Hotel Casa del Gobernador . During your stay, you're just a quick walk from Clock Tower. Free breakfast, free WiFi in public areas, and a free manager's reception are available. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar, and a poolside bar
  • Take a swim in the outdoor pool
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes complimentary bicycles
  • Steps from Clock Tower and 6 minutes by foot from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Casa del Gobernador offers its guests an outdoor pool and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A rooftop terrace, spa services, and coffee/tea in a common area are also featured at the luxury Hotel Casa del Gobernador . An airport shuttle (available 24 hours) is available for a fee.

This Colonial Cartagena hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Hotel Casa del Gobernador has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Magnifying mirror
  • Thin carpet in public areas
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 25

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's auto check in mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40.00 per room (one-way)
  • Pet fee: USD 30 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Hotel Casa del Gobernador offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's auto check in mobile app before check-in.
Property Registration Number 41902
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:30 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casa Del Gobernador Cartagena
Hotel Casa del Gobernador Hotel
Hotel Casa del Gobernador cartagena
Hotel Casa del Gobernador Hotel cartagena

Hotel Casa del Gobernador Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 89 out of 103 reviews
Rating 8 - Good. 8 out of 103 reviews
Rating 6 - Okay. 4 out of 103 reviews
Rating 4 - Poor. 0 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely place in Cartagena

Stayed 2 nights in May 2025

10/10 Excellent

Ramon, Las Marias

Stayed 3 nights in Aug 2025

10/10 Excellent

Diego, Bogota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extremely nice It is a boutique hotel, so expect small rooms with just what is needed. Pool area is amazing and I will heartily reciben the gobernador cocktail with either rum or bourbon.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored older building, with quaint rooftop pool to cool off from the local heat/humidity. Pleasant staff and delicious breakfast featuring local specialties. Quiet room in heart of city.
Stayed 3 nights in Jun 2025

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel right in the heart of the wall city. Within walking distance to restaurants and other attractions. Eli at the reception was very friendly and pleasant. Juan at the restaurant provided excellent service. Breakfast was very good, with many options. The jacuzzi was not warm. We were told it would take a while to heat up, but it didn't. Overall
Stayed 1 night in May 2025

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and rooftop!
Stayed 4 nights in Mar 2025

6/10 Okay

Akram

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The lady who was in front desk had a very poor communication skill with poor english ability so we had a very bad experience with her. She wasn't friendly at all.
Stayed 5 nights in Apr 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super place. Would love to stsy again.
Stayed 6 nights in Apr 2025

10/10 Excellent

luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wry nice hotel everyone was friendly and the accommodations were great
Stayed 4 nights in Feb 2025

10/10 Excellent

Carlos Guillermo, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. Great service from the moment you walk in. Room was big , breakfast was amazing every day. Close to everything. Extremely quiet room !
Stayed 6 nights in Mar 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right in the middle of everything. Most ealking tours meet at the clock tower which is a 4 minute walk away. It is never lonely or desolate. And while there are vendor and tourists all over, I was never bothered by any noise. The hotel was extremely clean. Breakfast was also really good. The front desk staff were all so friendly.
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and the staff was wonderful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria F, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location in the walled city, close to restaurants and attractions. The breakfast is excellent and our room was very clean with daily housekeeping. Will stay there again next time!
Stayed 4 nights in Mar 2025

10/10 Excellent

Yurayki Torres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety , near to everting and very comfortable
Stayed 5 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay in historic distric of Cartagena
Stayed 2 nights in Mar 2025

10/10 Excellent

Alix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio razonable y el sevicio excelente.
Stayed 6 nights in Mar 2025

10/10 Excellent

Daniela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful building, nice personnel, the pool is very nice. Location is perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quedamos complacidos con la cortesía de los empleados volveremos en otra oportunidad ❤️
Stayed 4 nights in Feb 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful, charming oasis of calm in the midst of bustling old town Cartagena with an attentive and professional staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

GIANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staff was great , beautiful property and convenience to walk around the area , felt safe and the whole experience was great . Felt like at was at someone house and we were treated very nice .
Stayed 3 nights in Feb 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staff to match!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Vladimir, Encino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property located in the center of old Cartagena. Beautiful rooms. Very nice colonial style design. Finally, just outstanding helpful and very pleasant and friendly staff. Susana on the reception desk was amazing. Jean Pier who works at the pool bar was very friendly. Highly recommended place for everyone
Stayed 3 nights in Jan 2025

10/10 Excellent

Selena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay here. Though it was for a short time, my party of two was throughly taken care of from beginning to end. Jorge, the night manager, made sure any questions were answered about the hotel or surrounding areas--what was available to us, what was safe, what would be entertaining, etc. He was always kind, bright, and helpful. The hotel staff were always polite and warm, as well. We had the first room on the first floor, which was concerning to me, at first, due to the music that plays. I am a very light sleeper. However, though the room wasn't soundproof to the music or people in the lobby or open seating area, it did a great job of blocking out the sounds and I slept very well throughout each night. My friend enjoyed the breakfast and sitting areas to study. I enjoyed the comfortable beds and spacious shower with excellent hot water. The rooms are a little dim for me, but overall the soft lighting helps keep you relaxed once you return indoors from the hustle and bustle of the nearby streets of the Walled City. Money exchanges are nearby with great rates; bars and restaurants are all aorund; souvenirs are easy to get close by; Great location! It is largely due to Hotel Casa del Gobernador that I had such a warm and seamless welcome into Cartagena, and that I felt safe and like I had family looking out for me if anything were to ever occur (nothing did and I never once felt as it would, btw, but it's nice to have support whenever traveling abroad).
Stayed 3 nights in Jan 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not great for singles.... in room visitors not allowed...otherwise a decent place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan

Stayed 4 nights in Sep 2024