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Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

4.0 star property
VIP Access

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Photo gallery for Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

Terrace/patio
Studio Suite, Multiple Beds, Non Smoking
Lobby
Terrace/patio
Studio Suite, 1 King Bed, Non Smoking, Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Cra. 5 #36-16 ,Calle del Cuartel, Cartagena, 130001
  • Walls of Cartagena
    ā€Ŗ2 min walkā€¬
  • Clock Tower
    ā€Ŗ5 min walkā€¬
  • Cartagena de Indias Convention Center
    ā€Ŗ6 min walkā€¬
  • Cartagena (CTG-Rafael NĆŗƱez Intl.)
    ā€Ŗ7 min driveā€¬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking

  • 107 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Balcony

Studio Suite, 1 King Bed, Non Smoking, Balcony

Studio Suite, 1 King Bed, Non Smoking, Balcony

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

Premium Room, 2 Double Beds, Non Smoking

Premium Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

  • 117 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Room, 1 King Bed, Non Smoking, Courtyard View

Room, 1 King Bed, Non Smoking, Courtyard View

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

Hotel with a full-service spa, a short walk to Clock Tower
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and spa services.
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals offers 28 air-conditioned accommodations with safes and bathrobes. 49-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has couples treatment room(s). Services include massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals. During your stay, you're just a quick walk from Clock Tower. You'll find features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Clock Tower and 9 minutes by foot from Cartagena de Indias Convention Center
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals.

This 4-star Cartagena hotel is smoke free.

Guests are served free full breakfast daily.
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 11:30 PM and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 50-percent of room rate for check-in between 11:30 PM and 4:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Casa Don Luis By Faranda Boutique

Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 162 out of 198 reviews
Rating 8 - Good. 20 out of 198 reviews
Rating 6 - Okay. 7 out of 198 reviews
Rating 4 - Poor. 4 out of 198 reviews
Rating 2 - Terrible. 5 out of 198 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Beautiful, centrally located but terrible service

The hotel took a long time for checkout and was confused about the payment and could have charged us two times. They did not provide water and the room service was not too great. Breakfast service is also very slow. But its centrally located and a beautiful property and good to consider.
Stayed 1 night in Mar 2025

10/10 Excellent

Laurent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Edyleidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was amazing.
Stayed 5 nights in Feb 2025

10/10 Excellent

Keshawna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
this hotel was really nice the staff was very accommodating only downside was there was no hot water in our room
Stayed 6 nights in Feb 2025

10/10 Excellent

Suzanne, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, its quiet,nice rooftop pool and very well located. The food is really good. The main strengh of the hotel is the personnel. Everyone was really nice but I have to mention that Edurdo, the concierge and Jairo, the manager, were very helpful. Edurdo always did follow ups to make sure everything was to our liking. we felt very safe. Jairo, at the front desk, was always available to answer our questions and to find a solution to our inquiries. I have no hesitation to recommend the hotel. My only concern is some rooms don't have a window looking outside so it could be very dark.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Eduardo in particular was wonderful although all were great
Stayed 3 nights in Jan 2025

8/10 Good

annette marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely except they do not give out more than two small bottles of water after which you are charged for water. The tap water is not potable so they should not be charging for bottled water
Stayed 5 nights in Jan 2025

10/10 Excellent

Gabriela, Bonita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. The hotel is conveniently located near everything. Our room was very clean and quiet. The pool at rooftop was very enjoyable
Stayed 4 nights in Jan 2025

10/10 Excellent

Jorge Ramirez

Stayed 4 nights in Jan 2025

2/10 Terrible

Yelena

Travelled with group
Disliked: Staff & service, property conditions & facilities
Cold shower only for days, the property does not mention there are a ton of staircases to get to your room, not a good surprise when you have injuries. Unknown bug in my bed. The worst is the lack of any concern when informing the property of any challenges. For $500-$700 a night, the service should be welcoming and reassuring not dismissive. Do not recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer, Arlington

Stayed 6 nights in Dec 2024

10/10 Excellent

Andres

Stayed 4 nights in Nov 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shinehah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a very welcoming staff.
Stayed 4 nights in Dec 2024

4/10 Poor

Sanja

Travelled with family
Disliked: Cleanliness
For the amount that we paid for this property, it was far far overrated. With their ā€œcomplementary breakfast ā€œyou had to pay for water; in terms of their in room coffee they limit how much you can have free coffee (Iā€™ve never experienced that before ever in my 18 years of travel), otherwise you had to pay, which is ridiculous. They donā€™t even have Kleenex in the hotel room, and I had to repeatedly ask for a spoon because they were not willing to give me a spoon. I get far better treatment and services and amenities at the Best Western for 1/3 of the price.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to relax and still enjoy the area.

Pleasant stay, everything is nearby. Has pool and spa pool with great view. Didnā€™t get a chance to try breakfast. I could never wake up early enough, probably because my room was very dark and stayed up really late
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thing that makes this property unique is Eduardo! All the staff was amazing, but Eduardo was just extra special! This was by far one of the best hotels we have ever stayed at. Everything was beautiful, clean and the staff was amazing at every step. Really.made oit trip that much.more special.
Stayed 5 nights in Dec 2024

10/10 Excellent

Leanys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was everything you can want. Cleanliness is very important to me and they exceeded our expectations . Right in City Center. Close to everything. We did a girls trip but I would bring my husband and kids back here in a few months and stay here with them. We did massages one day and they were amazing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay inside the walled city. Very atento the staff and comfortable rooms. The hotel restaurant is very good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Omer

Stayed 4 nights in Nov 2024

10/10 Excellent

Camille

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Taylor

Stayed 4 nights in Oct 2024