Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

4.0 star property
VIP Access

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Terrace/patio
Creator video
Terrace/patio
Lobby
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Cra. 5 #36-16 ,Calle del Cuartel, Cartagena, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Balcony

  • City view
  • 117 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, Multiple Beds, Non Smoking

  • 107 sq m
  • Sleeps 4
  • 2 King Beds

Studio Suite, 1 King Bed, Non Smoking, Balcony

  • City view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Double Room Executive with internal view

  • 25 sq m
  • Sleeps 2

Double Room Executive with Garden View

  • 35 sq m
  • Sleeps 2

Twin Room Premium with internal view

  • 40 sq m
  • Sleeps 4

Double Room Premium with internal view

  • 35 sq m
  • Sleeps 2

Double Suite Junior with internal view

  • 55 sq m
  • Sleeps 2

Suite Presidential with Street View

  • 117 sq m
  • Sleeps 2

1 King Bed, Premium Room

  • Sleeps 2

2 Double Beds, Premium Room

  • Sleeps 4

2 King Beds, Studio

  • Sleeps 4

1 King Bed, 1 Bedroom Suite, Balcony

  • Sleeps 2

1 King Bed, Studio, Balcony

  • Sleeps 2

1 King Bed

  • Sleeps 2

Similar properties

About this property

Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

Hotel with a full-service spa, 4-minute walk to Clock Tower
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and spa services.
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals offers 28 air-conditioned accommodations with safes and bathrobes. 49-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has couples treatment room(s). Services include massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals. During your stay, you're just a quick walk from Clock Tower. You'll find features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Clock Tower and 9 minutes by foot from Cartagena de Indias Convention Center
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals.

This 4-star Cartagena hotel is smoke free.

Guests are served free full breakfast daily.
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 11:30 PM and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 50-percent of room rate for check-in between 11:30 PM and 4:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Casa Don Luis By Faranda Boutique

Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 189 out of 230 reviews
Rating 8 - Good. 23 out of 230 reviews
Rating 6 - Okay. 8 out of 230 reviews
Rating 4 - Poor. 4 out of 230 reviews
Rating 2 - Terrible. 6 out of 230 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Gladys, Albany

Travelled with partner
Liked: Cleanliness, staff & service
The place was beautiful and very well located. However, the entire property was dark, the hallways and stairs were dangerous without proper illumination. The hotel tries to create ambiance with the candlelight illumination but it is dangerous when you circulate and need to go up or down stairs. And the whole feeling is like being in a cloister, long dark, quiet corridors. Also the pool while beautiful and well kept is unusable as it sits right in front of the dining area.
Stayed 4 nights in Oct 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great supper friendly and helpful. Breakfast and restaurant was delicious.
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay right from the arrival. Our concierge, Eduardo was phenomenal. Waiter, Juan Carlos was an absolute pleasure. We had the best attention and place was lovely. The bed and pillows were divine and I slept like a baby. The blinds - oh my! I woke up rested every day. Another positive was the location. We felt safe, shops, restaurants, sightseeing, airport was close - walking distance and uber rides less than 10 mins. I would definitely book our stay here again. If you get a chance to go to the spa- I strongly recommend it, the masseuse ladies were wonderful.
Stayed 6 nights in Sep 2025

10/10 Excellent

Rubén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!! Very recommended!
Stayed 5 nights in Sep 2025

10/10 Excellent

Mark Anthony, Pleasant Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from the noise but close to restaurants, shops, and some sights.
Stayed 4 nights in Aug 2025

10/10 Excellent

Edy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing about this property except I had a few incidents with some of the front desk staff. The cleaning crew was extremely amazing and nice.and also they put at the wrong room for the same price.that was not pleasant at all
Stayed 7 nights in Jul 2025

8/10 Good

Tera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Amenities
My stay at Casa Don Luis was nothing short of exceptional. The hotel has a beautiful and charming structure that blends colonial architecture with modern touches. It offers a truly peaceful and private atmosphere, something that can be rare in Cartagena’s historic center. I was able to rest without any noise — an absolute luxury in such a vibrant city. The cleanliness throughout the property was impeccable — from the rooms to the common areas, everything was spotless and carefully maintained. The breakfast was varied and delicious, offering both local and international options, beautifully presented and served in a cozy setting. I want to highlight the outstanding service I received from José Visbal and Eduardo Galindo. Their kindness, attention to detail, and professionalism truly made my stay unforgettable. I highly recommend Casa Don Luis to anyone looking for quality lodging, genuine rest, and top-tier service in Cartagena. I’ll definitely return.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful. The beach and water are beautiful too. Great service, beautiful view from my room. Highly recommended. Cons? It’s Cartagena, it means happiness, music, warmth people, smiles. I know it’s a French hotel, but hello, the hotel is in Colombia. Tourists want to feel their culture. Employees are too serious and saying madame all the time sounds ridiculous. Not their fault, obviously it’s what they need to do. Music (of course only from the hotel) at the beach would give a nice Caribbean touch. Also, the cocktails (not cheap at all) had little alcohol) The rest, the hotel is amazing. I will come back.
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly staff. Excellent breakfast. Our room had an amazing bathroom but it was very dark - I wish I had asked for a room with an exterior window.
Stayed 5 nights in Jul 2025

10/10 Excellent

LEONEL MAURICIO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Espectacular 100’/, recomendable
Stayed 3 nights in Jul 2025

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice Boutique Hotel, and I highly recommend it for couples.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kerry-lee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was absolutely beautiful
Stayed 4 nights in Jul 2025

10/10 Excellent

Christiane

Stayed 1 night in Jun 2025

10/10 Excellent

Albert

Travelled with partner
Liked: Amenities
My recent stay at the Hotel Casa Don Luis By Faranda Boutique in Cartagena was truly wonderful. The hotel was exceptionally clean, which made for a very comfortable and pleasant environment. The staff were incredibly helpful, always going the extra mile to ensure a great experience. And the food was absolutely delicious – a real highlight of my visit! I highly recommend this hotel for anyone looking for a fantastic experience in Cartagena.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy bonito, el personal súper servicial; siempre están al pendiente de ti, en todos los pisos hay agua saborizada, se agradece con el calor que hace, cada tanto dejan un bocadillo en la habitación para conocer los dulces típicos cartageneros. Destaco la gran atención de José en la recepción, juan y Eduardo en el restaurante. Mi familia quedó muy contenta, esperamos regresar.
Stayed 4 nights in May 2025

10/10 Excellent

Nicholas J Biscardi

Travelled with partner
Liked: Amenities
We love the hotel, very unique, beautiful,clean, nice room size , friendly staff, great service, good breakfast included and the food in the Italian restaurant is delicious. There’s a terrace with jacuzzi and lounges to relax, pool in the first floor and an elegant speakeasy bar. We recommend this hotel 100%
Stayed 3 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Best stay!!!!
Stayed 4 nights in May 2025

2/10 Terrible

Edy, Summerville

Stayed 1 night in May 2025

10/10 Excellent

rachel, wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Shannon

Travelled with group
Stayed 3 nights in Apr 2025

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service
The lobby is very nice and the room size is excellent. We had problems with the hot water that took a day to sort out. Bed and bedding was very comfortable and the bathroom huge. The disconcerting thing is that the room has a window that looks into a fldark hallway. Therefore there was no natural lighting in the room. I believe that should be advertised as it important to me. Breakfast was ok.
Stayed 3 nights in May 2025