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Hotel Casa Lola Deluxe Gallery

4.0 star property
VIP Access

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2 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Lunch, dinner, brunch served; Caribbean cuisine, garden views
Front of property
Luxury Room | Living area
Presidential Suite, Private Bathroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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Calle del Guerrero No 29 - 108, Cartagena, Bolivar, 7516
  • Place, Plaza de la Trinidad
    ‪2 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Place, Clock Tower
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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Luxury Room

Luxury Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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Luxury Suite

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Presidential Suite, Private Bathroom

Presidential Suite, Private Bathroom

Presidential Suite, Private Bathroom

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Hotel Casa Lola Deluxe Gallery

Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Casa Lola Deluxe Gallery offers 22 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. 45-inch Smart televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and portable fans. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Casa Lola Deluxe Gallery. During your stay, you'll be connected to the convention center, and just a quick walk from Clock Tower. You'll find features like free WiFi in public areas, plus 2 outdoor pools and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Caribbean cuisine at RESTAURANTE Doña Lola, a fine-dining restaurant with garden views
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to deep-tissue massages, body scrubs, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Plaza de la Trinidad and Centenary Park
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Casa Lola Deluxe Gallery offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique Hotel Casa Lola Deluxe Gallery. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cartagena hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
RESTAURANTE Doña Lola - Overlooking the garden, this fine-dining restaurant specializes in Caribbean cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (COP 25,000 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: COP 75,000 for adults and COP 75,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • RESTAURANTE Doña Lola

Things to do

  • 2 outdoor pools
  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 50000 per pet, per night
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately COP 75000 for adults and COP 75000 for children
  • Airport shuttle fee: COP 35000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: COP 25000 per day(66 ft away; open 24 hours)
  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Hotel Casa Lola Deluxe Gallery offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 7:00 PM.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

CASA LOLA Cartagena
HOTEL CASA LOLA
HOTEL CASA LOLA Cartagena
Casa Lola Deluxe Gallery
Hotel Casa Lola Deluxe Gallery Hotel
Hotel Casa Lola Deluxe Gallery Cartagena
Hotel Casa Lola Deluxe Gallery Hotel Cartagena

Hotel Casa Lola Deluxe Gallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 343 out of 515 reviews
Rating 8 - Good. 104 out of 515 reviews
Rating 6 - Okay. 36 out of 515 reviews
Rating 4 - Poor. 19 out of 515 reviews
Rating 2 - Terrible. 13 out of 515 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ayesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of service at Casa Lola was impeccable. The staff was always very professional and the room itself was promptly cleaned. The hotel itself was exactly like staying at an art gallery, very picturesque. Don’t get me started on the Restaurant, food and drinks were always first class. Breakfast every morning was a delight, with signature options from various cities in Columbia and American and European option as well. Every amenity outside of this hotel was within walking distance, so nothing ever seemed out of reach. I would recommend this hotel 10 times over for anyone looking for a memorable stay in Cartagena.
Stayed 6 nights in Nov 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is wonderful , from the staff, the rooms , the service and the food. I will definitely got back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Keltie

Liked: Cleanliness, staff & service
Everything was excellent. Very very clean. Staff are exceptional! Definitely 5 stars Safe neighbourhood. Close to everything and all in walking distance
Stayed 4 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms, great for couples
Stayed 3 nights in Nov 2025

10/10 Excellent

Franklin

Stayed 2 nights in Nov 2025

10/10 Excellent

Yelena

Stayed 3 nights in Nov 2025

10/10 Excellent

Katherine

Stayed 7 nights in Nov 2025

10/10 Excellent

Janelys

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Thank you from the bottom of my heart. Staff and facilities 100%. My ac broke one night. They didn’t even hesitate to change my room. Took care of every need with style and grace! Christian, Harold, Sergio, Anthony. THANK YOU ❤️
Stayed 4 nights in Oct 2025

10/10 Excellent

Sebastian

Stayed 2 nights in Oct 2025

10/10 Excellent

Fabian

Stayed 1 night in Oct 2025

2/10 Terrible

Sean

Stayed 4 nights in Oct 2025

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great, location is perfect if you want to be right in the heart of things!
Stayed 3 nights in Oct 2025

10/10 Excellent

Katelyn Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful experience staff is very accommodating. Food is delicious. Rooms are very decorative and comfortable absolutely gorgeous Property and the perfect location 10 out of 10.
Stayed 3 nights in Aug 2025

8/10 Good

Ivette, Houma

Liked: Cleanliness, staff & service, property conditions & facilities
Nos encantó Casa Lola, y nuestro overall rating es con el objetivo de que mejoren en áreas donde ya son buenos, pero pueden ser mucho mejor. El lugar está ubicando en un lugar espectacular, y el staff es muy atento y servicial. Mi mayor sugerencia para Casa Lola es con la limpieza. Todo está muy limpio, pero el aromatizante que usan es tan fuerte que yo pase dos días con migrañas. Les dije que por favor no lo echaran en la habitación, pero aún así el olor es muy intenso, tanto que se siente desde la acera cuando vas entrando al hostal. Property condition is good, pero la primera noche no tuvimos casi agua y no tuvimos agua caliente por 3 días. Tampoco nos dieron colcha, sólo sábanas para taparse. Yo pedí una colcha y me dieron un cobertor que solo alcanzaba para la mitad del cuerpo. A pesar de los inconvenientes nos gustó mucho el lugar. Está decorado muy bonito y original . El restaurant no lo usamos, pues es súper caro, hay otras opciones mejores y más económicas, que se puede ir caminando .
Stayed 5 nights in Sep 2025

10/10 Excellent

Sagrario Matilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning place to stay , the staff made me feel safe and pampered and with one of the best restaurants in Cartagena walking distance to everything If you want to be in a spa like atmosphere stay here You will not be disappointed !
Stayed 7 nights in Sep 2025

4/10 Poor

Nicolle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Uncomfortable, several times we don’t have water at the rooms, the staff is very limited, no safe walkways is not lighting around
Stayed 5 nights in Sep 2025

10/10 Excellent

Francisco

A home away from home

From the moment we arrived, every single staff member made us feel welcome and cared for. The service was beyond incredible, genuine kindness in every interaction. The food was absolutely delicious. The atmosphere was exactly what we needed to unwind from our busy day-to-day lives-peaceful, warm, and relaxing. I wholeheartedly recommend staying here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Isaury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, this hotel did not disappoint!
Stayed 4 nights in Jul 2025

8/10 Good

JAIME

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff friendly, great area if you wanna be in the middle of it all.
Stayed 2 nights in Jul 2025

10/10 Excellent

Princess

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Stayed 2 nights in Jun 2025

8/10 Good

JOHN, Las Vegas

Liked: Cleanliness, property conditions & facilities
It was fine, nothing to write about for the price. Hotel Movich was much better.
Stayed 1 night in Feb 2025