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Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room Single Use, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Hotel Casa Los Puntales, you're just a quick walk from Clock Tower. Features include free breakfast and a free manager's reception, plus a restaurant.

  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi in some public areas for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts
  • Within a 10-minute walk of Clock Tower and Walls of Cartagena
  • Airport, shopping centre and casino shuttle service available for a fee

Hotel Casa Los Puntales ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Hotel Casa Los Puntales

Everyone (1)
1 out of 5
1. poor reservation system forcing me to move; inflexible staff 2. inadequate room assignment policy. I wanted a room upstairs, but there was apparently no availability. Early next moring I saw two open unused rooms 3. poor bathroom: shower works hardly 4. low cost facility with low standards. This could be made very nice with some investment 5. Second night at Casa Quero. Just a bit more expensive, but miles nicer

Posted by on 19 May 2022

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee. Business amenities include a business centre and limo/town car service. A hot tub, a rooftop terrace, and multilingual staff are also featured at Hotel Casa Los Puntales. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Smoking is allowed in designated areas at this 3.5-star Cartagena hotel.

  • 1 building
  • 6 guestrooms or units
  • 3 levels
  • Built in 1808
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle, area shuttle, cruise terminal shuttle, casino shuttle, and shopping centre shuttle

Room Amenities

Hotel Casa Los Puntales offers 6 air-conditioned accommodations with a safe and a hairdryer. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Select Comfort beds
  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Air conditioning
  • Ceiling fan

Food & Drink

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Hotel Casa Los Puntales has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub.

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Casa Los Puntales offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 26.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Casa Los Puntales

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, debit cards and cash. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 10
  • Social distancing measures are in place
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: USD 26.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Los Puntales
  • Casa Los Puntales Cartagena
  • Hotel Casa Los Puntales
  • Hotel Casa Los Puntales Cartagena
  • Los Puntales
  • Puntales
  • Casa Los Puntales
  • Jadi Hotel Los Puntales
  • Hotel Casa Los Puntales Hotel
  • Hotel Casa Los Puntales Cartagena
  • Hotel Casa Los Puntales Hotel Cartagena

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.