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Hotel Dorado Plaza Punta Arena

3.0 star property

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Photo gallery for Hotel Dorado Plaza Punta Arena

On the beach, free beach cabanas, beach towels, beach volleyball
Sun deck
Outdoor pool, pool loungers
Standard Room
Outdoor pool, pool loungers

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • All-inclusive
  • Pet-friendly
  • Bar
  • Pool
  • Housekeeping

Explore the area

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Isla de Tierrabomba, Sector Isla Arena, Cartagena, Bolivar, 130018
  • Place, Playa de Punta Arena
    ‪1 min walk‬
  • Place, Bocagrande Beach
  • Place, Castillo Grande Beach
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds and 1 Twin Bed

View all photos for Room Standard

Down duvets, individually decorated, desk, blackout curtains

Room Standard

  • 16 sq m
  • Sleeps 4

Superior Room

  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds and 1 Twin Bed

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About this property

Hotel Dorado Plaza Punta Arena

Hotel on the beach, with outdoor pool
At Hotel Dorado Plaza Punta Arena, relax by an outdoor pool or hit the beach where you can enjoy volleyball.
Hotel Dorado Plaza Punta Arena offers 46 air-conditioned accommodations with blackout drapes/curtains. Rooms open to balconies. These individually decorated accommodations include desks. Beds feature down comforters. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Dorado Plaza Punta Arena, you're just a quick walk from Playa de Punta Arena. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • The restaurant, swim-up bar, and poolside bar offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include luggage storage and wedding services
  • Onsite recreation includes volleyball
  • Steps from Playa de Punta Arena and 14 minutes by car from Neo-Gothic Church Ruins
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Some rates at Hotel Dorado Plaza Punta Arena are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at Hotel Dorado Plaza Punta Arena.

This 3-star Cartagena hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.

All-inclusive details

All-inclusive room rates at Hotel Dorado Plaza Punta Arena are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: COP 25,000 for adults and COP 25,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Individual decor
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
The front desk is open daily from 6:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Transfers to the property will be included for guests who register by 3 PM.

Access methods

Front desk (limited hours)

Pets

  • Pets: COP 60000 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 25000 for adults and COP 25000 for children
  • Pet fee: COP 60000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. The front desk at this property is open daily from 6:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Isla Arena Plaza
Hotel Isla Arena Plaza Tierra Bomba Island
Isla Arena Plaza Tierra Bomba Island
Isla Arena Plaza
Hotel Isla Arena Plaza
Dorado Plaza Punta Arena
Hotel Dorado Plaza Punta Arena Hotel
Hotel Dorado Plaza Punta Arena Cartagena
Hotel Dorado Plaza Punta Arena Hotel Cartagena

Reviews

Hotel Dorado Plaza Punta Arena Reviews

6.0

6.8/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 9 out of 57 reviews
Rating 8 - Good. 13 out of 57 reviews
Rating 6 - Okay. 15 out of 57 reviews
Rating 4 - Poor. 8 out of 57 reviews
Rating 2 - Terrible. 12 out of 57 reviews

Reviews

2/10 Terrible

Kenley-Harvel

Disliked: Cleanliness, property conditions & facilities
Where to start? I booked throught expedia 2 months before my vacation, the full amount. After realizing that this is on an island and would be inconvenient i contacted expedia multiple time to reimburse and book another one(2months in advance is more than enough for expedia to make there money back). They disagreed and told me to contact the dorado people. I took a week of back and forth for them to switch me to the dorado in boca grande for a surplus. I arrived in the boca grande hotel and it was dirty, discussing no attention to detail and very smelly. When in the lobby i couldnt suspect anything wrong but once i entered my room it was sire i wouldnt be able to stay there for a week. I proceed to book another hotel in the old fortified city which is way better and CHEAPER. When i wanted to check out they ask me if i want to change room! Big joke i dont beleive there is descent room in that place. Do yourself and family a solid one and do not book with that whole chain. And expedia need to do way better on client satisfaction! I need a reimbursement or voucher! Anyway very disappointing experience
Stayed 7 nights in Apr 2025

10/10 Excellent

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, Great service, great beaches and very affordable!!
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended. Stay on the mainland instead.

My regret is staying on an island for a whole week. I should stayed on the mainland and gone to the island just for a day trip. The hotel service was terrible...not from everyone but the majority of the staff was less than accommodating. The room faced a rooster farm, they made noise from 2am throughout the day. One night the chef left early and we were unable to eat for dinner because there was no food prepared. Going to the island no one told us that we had to carry our luggage ourselves onto the boat which got wet both ways. The staff covering the bar were lacking in customer service and most of the time, not present. It was nice having a beach but it was sooooo dirty with garbage. The only good thing about this hotel was that the food was actually pretty decent. Only 2 days they had buffet but there wasn't enough ppl for buffet style so you had to make sure you reserved what you wanted to eat for lunch or else you couldn't eat. It was not ideal. The rooms had mold, no shower curtain, no hot water in the w/c and the TV never worked. Overall, I wouldn't stay there again. It was advertised as an all-inclusive...but it wasn't really that. Stay on the mainland....dont stay on an island for an extend amount of time. The boats only run until 4 or 430pm so you're stuck until the next day and everything on the island closes early on the island. There was only one lovely store that was open until 7pm to buy essentials like booze since the hotel was lacking on that part after 6pm.
Stayed 8 nights in Jan 2025

4/10 Poor

Ghrissel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel said it was all inclusive with the food, drinks, they control the portion of the food, if you ask for another piece of break they said it was1 per person, it was the same with meat, chicken or rice, on the last 2 days it looks like the chef arrived, the presentation of the food was a little better.. The transportation is very limited, I sent e mails before my arriving and nobody answer, we lost the first night because the flight was delayed , I tried to reach out for the transportation, but they only has it from 9 am to 11 am to take you on boat to the island, I spoke with the person in charge for the ship and she explained it to me, that they have a contract with the hotel, she provided me the phone# from another ship, but I had to pay out of pocket for this on Sunday, so we decided to stayed in another hotel due to the inconvenient. The next morning I spoke with the person in charge in the hotel to let them know that we will arrive on Monday morning ,explained that we had an issue with the flight and nobody answer. He never notified the arrival to the reception. They don’t clean the room, they knock your door to clean when you are inside so you can declined. The price in the relation with the food, drinks services and cleaning, it is not worth it. The last night we had to go to another hotel, I asked for my refund they said that is not with them. I Lost my money.
Stayed 7 nights in Dec 2024

6/10 Okay

Luis, Tamarac

Travelled with family
limited meals and some not fresh other saved to serve the next day
Stayed 3 nights in Dec 2024

2/10 Terrible

Rosalina

Stayed 5 nights in Aug 2024

2/10 Terrible

Linda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT stay here, does not look like photos, NO hot water, black mold on pillows and bedding, non responsive staff, owner is a con artist who told us to cancel through Expedia and rebook through them, then declined to refund the Expedia reservation - so they double charged us. Don’t stay at this hotel, or on this island. The beach in front is a public beach, no hotel staff outside the locked gate. WORST hotel of our lives.

10/10 Excellent

Chad Duncan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was not great, but in overall it was good
Stayed 6 nights in Aug 2022

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are photoshopped to make property look attractive. The directions to get to the hotel are incorrect. You are required to take a boat, a very unsecure boat to rrach the property, for which there is very little traffic, so boat drivers charge excessively for trips. You are at the mercy of the boat drivers being available to get to and from the hotel. The package that is promised and the food leaves air to be desired. Overall, i stayed for 2 hours and booked elsewhere. That should say it all.
Stayed 4 nights in Jul 2022

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and security were incredible. Very friendly and fast service. Couldn't ask for more.
Stayed 7 nights in Jul 2022

2/10 Terrible

Katya

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property Is located in Tierra bomba, the hotel has a terrible infrastructure the floor is uneven all around, where the buffet is served it seems To be an obstacle course. You can not diferénciate the steps and all are uneven, I had a terrible fallout I have bruises all around my legs. The next day my friends saw rats, so we asked to get transferred to El Dorado Cartagena. Where we encountered another problems. Just avoid ElDorado en Tierra bomba or Cartagena
Stayed 3 nights in Jul 2022

8/10 Good

Eric

Liked: Staff & service
Stayed 2 nights in Mar 2021

2/10 Terrible

Luismorales, Calgary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can believe the expidia will have a place like this in there page. Three star this place is not even half a star
Stayed 4 nights in Jan 2020

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There its nothing to like about service was poor cleaness was poor overall a awfull expirience
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice beach, nice staff, big rooms, Hotel facilities poor. For one or two days will be ok
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

For the locals only

They lied they said they had a gym live performances yoga and Zumba etc
Stayed 6 nights in Mar 2018

4/10 Poor

Veronica, Canada

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Below my expectations

The Beach was beautiful and the building itself had much character but the services was terrible. They did not mention the wrist bands until we realized we couldn't eat without them. There were no restaurants on the Island so we had no choice but to each on the hotel. The food was awful. Deep fried corn bread, definitely not what I would consider an AREPA. Coffee was terrible they ran out of Milk. The staff was somewhat friendly. I presume they did the best with what they had. Do not bring Babies, there are No highchairs and the rooms do not have a fridge to store milk. Room was clean, cleaning staff was great.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

You get what what you pay for

The place is super run down and not very well kept. The service is hit and miss. Some people are super attentive some not so much. Pool closes at 6. Área is not very safe, but it's an ok place to get away from the city.
Stayed 2 nights in Jul 2017

6/10 Okay

Bassem, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good for a night on the island, but not more.

I decided to stay here with my girlfriend for one night only. The hotel clearly had lost its charm many years ago - it was just continuing to run without causing much of a stir. Very spartan room, however everything was clean and worked. Service was very good, but it looked more like some patron's forgotten villa then a luxurious beach front hotel.

8/10 Good

Nikhil, Bethesda

Liked: Cleanliness, staff & service

Great place, needs the right guest.

Wonderful place, with customer oriented staff. A little run down and got allergies in the room. The shower was very minimal. If you're used to traveling in 3rd world countries and appreciate the difficulties of running a hotel on a remote island, I'd recommend this place. Otherwise it would be challenging.

6/10 Okay

Sandra, Paterson, NJ

Liked: Staff & service

Beautiful beach, not much nightlife.

The beach was fabulous, the water is fantastic. The staff was super friendly. Nice hotel for those seeking to relax. If you like a little more excitement (night clubs, casinos, shopping, etc.), you will probably be bored, and getting on and off the island is a bit complicated, as they only have small boat service coming back and forth from the mainland.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It was challenging to communicate with staff as we had little to no Spanish and they had almost no English.

6/10 Okay

Verified traveller

Liked: Staff & service

good hotel to relax at the beach

To be honest the hotel is in no very good condition, but they are building and reparing a lot. I believe a got one of the worst room. So some other rooms and they looked nicer and cleaner. The food was not very good. The staff is very friendly and helpful, except for the old recepionist. His spanish is very hard to understand and he is not very helpfull. The hotel has a nice pool and the beach infront of the hotel is beautiful. You have from there a nice view of new Cartagena. After 3pm the wind gets really strong and its not comfortable anymore to be at the beach. The island on which the hotel is located is not part of rosario islands. Its actully way more complicaded to do a trip to the islands from here than from cartagena. The boot to the island costs $3. You have to take the boot at the beach "boca grande".

2/10 Terrible

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel con condiciones ocultas

No tienen todas las condiciones en la página para reservar y después te aparecen condiciones que no se encontraban desde inició
Stayed 4 nights in Apr 2025

8/10 Good

Jose Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
El hotel esta en remodelacion, y parece ser inseguro fuera del hotel, recomiendan no salir despues de las 6
Stayed 1 night in Oct 2023