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Hotel La Gran Via

3.5 star property

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Photo gallery for Hotel La Gran Via

Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas
Exterior
Luxury Room | Living area
Luxury Room
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pet-friendly

Explore the area

View in a map
5-77 Cra. 5, Cartagena, Bolívar, 130001
  • Place, Castillo Grande Beach
    ‪6 min walk‬
  • Place, Bocagrande Beach
    ‪8 min walk‬
  • Place, Clock Tower
    ‪6 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Room Standard

1 bedroom, minibar, in-room safe, desk

Room Standard

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • Sleeps 4

View all photos for Double Room Superior With View

1 bedroom, minibar, in-room safe, desk

Double Room Superior With View

  • 54 sq m
  • Sleeps 4

View all photos for Family Room -8 Guests- Superior With Partial Sea View

1 bedroom, minibar, in-room safe, desk

Family Room -8 Guests- Superior With Partial Sea View

  • 200 sq m
  • Sleeps 8

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(12 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(17 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Suite Deluxe With Partial Sea View

1 bedroom, minibar, in-room safe, desk

Double Suite Deluxe With Partial Sea View

  • 180 sq m
  • Sleeps 4

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About this property

Hotel La Gran Via

Hotel with free breakfast, 6-minute walk to Bocagrande Beach
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a conference center are onsite.
Hotel La Gran Via offers 45 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site.
Our customers tell us they can't get enough of the helpful staff at Hotel La Gran Via. During your stay, you're just a quick walk from Bocagrande Beach. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar, and a poolside bar
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Bocagrande Beach and Castillo Grande Beach
  • Cats and dogs welcome for a fee
Some rates at Hotel La Gran Via are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel La Gran Via offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel La Gran Via. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Cartagena hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.
Hotel La Gran Via has a restaurant on site.
Room service is available.

All-inclusive details

All-inclusive room rates at Hotel La Gran Via are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 10 spaces per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Beach toys
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,076 square foot of space)

Outdoors

  • Beach towels
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (75 centimetre high)
  • Lever door handles
  • Lift (103 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Mini-fridge
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 60000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 7:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Gran Vía Cartagena
Gran Vía Cartagena
Hotel la Gran Vía
Hotel La Gran Via Hotel
Hotel La Gran Via Cartagena
Hotel Ayenda La Gran Via 1806
Hotel La Gran Via Hotel Cartagena

Reviews

Hotel La Gran Via Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 207 out of 457 reviews
Rating 8 - Good. 115 out of 457 reviews
Rating 6 - Okay. 63 out of 457 reviews
Rating 4 - Poor. 34 out of 457 reviews
Rating 2 - Terrible. 38 out of 457 reviews

Reviews

2/10 Terrible

Nicole Janette

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't even know where to begin with this property. when I checked into my hotel, I did not have hot water for a full day. It wasn't fixed until the next day. When I asked for my room to be cleaned while I was at breakfast, I returned to find two maids in my room. One of them questioned me about makeup stains on the bath towels and pillow, which were from my mascara. They spent the next 15 minutes inspecting the sheets and bath towels. I left the room and came back, I found a letter stating that I would need to pay for the bath towels and sheets because of the stains. When it was time to checkout, the hotel employees prevented my shuttle to the airport, from leaving their property. They demanded $100 USD for the stained sheets and towels, which I refused to pay, as I believe that guests naturally get sheets and towels dirty in a hotel. I ended up arguing with the hotel staff for 30 minutes, and by that point, I was already late for my flight. I had to book an Uber outside the hotel, even though I had already paid for the shuttle service. This place is fraudulent and seems to take advantage of its guests never stay at the hotel!!!!!!
Stayed 4 nights in Jul 2025

6/10 Okay

Leosbey, Miami

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Right from the beginning bad communication. We contracted several times the hotel to confirm booking and payment and no clear answer was given. We were charged double for the room. Recepción service no good at all, again bad communication between departments. We talked with Carlos Andres, Quality Manager and no change at all. Breakfast was cold most of the time. Broken sofa and bathroom faucet and nothing was done. Roaches in the bedroom, we have pictures. The room is big with good views but the rest, especially the service was bad. One that we were out, we got one text message from the Manager asking for the issues. Too late, damage was done.
Stayed 4 nights in Jul 2025

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
The room we booked for was not given to us until we spoke to frontdesk. The staff are very friendly and helpful
Stayed 4 nights in Jul 2025

6/10 Okay

Yanela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
TV was out of service, no tv with Wiffi , the wiffi in the hotel was not good signal . No iron , no hair dryer ,
Stayed 7 nights in Jul 2025

8/10 Good

Mariza

Liked: Cleanliness, staff & service
Buen lugar, seguro y economico
Stayed 8 nights in Jul 2025

2/10 Terrible

Phajahn

Stayed 4 nights in Jul 2025

10/10 Excellent

Hebert Palomino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

4/10 Poor

Carmen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Israel

Stayed 2 nights in Jul 2025

6/10 Okay

Anius

Liked: Cleanliness
Great locations,but the property seem to be old. I would not stay in this property any more because they don't allowing visitors. They charge $30 per visitors
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Stay away from this dump. Bad management. And thet have the nerve to charge for DIRTY TOWELS!!!STAY AWAY
Stayed 4 nights in Jul 2025

6/10 Okay

Leanat

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was close to the beach.
Stayed 2 nights in Jul 2025

8/10 Good

Fabian

Liked: Staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Zuleima

Stayed 2 nights in Jul 2025

10/10 Excellent

Zuleima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Jerry Adams

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time in Cartagena. The staff here are amazing people. Great prices and close to the beach.
Stayed 4 nights in Jun 2025

4/10 Poor

Erick Ylario Marquez

Stayed 11 nights in Jun 2025

10/10 Excellent

Erianny

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing most especially Rafael our bartender at the pool bar, he made our stay in Cartagena in general more enjoyable. The room was also very spacious, will definitely be staying again.
Stayed 4 nights in Jun 2025

6/10 Okay

Sophia

Stayed 4 nights in Jun 2025

6/10 Okay

Safiya

Stayed 7 nights in Jun 2025

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was spacious but lacked amenities, no microwave , no iron in the room, blowdryer, hand soap, cover sheets on the bed were thin with no blankets . The pool area was quite disappointing as well. On the upside the staff are very friendly and helpful and the hotel clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

ESEQUIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 4 nights in May 2025

4/10 Poor

Dezarae

Disliked: Staff & service
Staff were extremely unfriendly and unhelpful. Charged us for a small hand towel that was “not clean”. Bathroom/shower was right beside bed and no door for shower.
Stayed 2 nights in May 2025

2/10 Terrible

Ana Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No recomiendo este lugar ,muy mal servicio quieren cobrar por todo ,cuando fueron a recojer la toalla estaba un poco humeda y nos cobraron porque estaba asi ,compramos una limonada y estaba mala,pague dos veces los impuestos del lugar
Stayed 4 nights in Jun 2025

8/10 Good

Janiza Michelle

Liked: Staff & service, property conditions & facilities
Very professional
Stayed 9 nights in May 2025