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OZ Hotel Luxury

3.5 star property
VIP Access

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Photo gallery for OZ Hotel Luxury

Porch
Restaurant
Reception
Property entrance
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Calle 5 #2 14, Cartagena
  • Place, Centro Comercial Nao
    ‪1 min walk‬
  • Place, Rio Cartagena Casino
    ‪2 min walk‬
  • Place, Bocagrande Beach
    ‪3 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Premium bedding, down duvets, minibar, in-room safe

Classic Room

8.8 out of 10
Excellent
(61 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception
OZ Hotel
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,002 reviews
OZ Hotel

About this property

OZ Hotel Luxury

Hotel with free breakfast, steps from Bocagrande Beach
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
OZ Hotel Luxury offers 43 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The free breakfast at OZ Hotel Luxury gets high marks from our customers. During your stay, you're just a quick walk from Bocagrande Beach. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Bocagrande Beach and 6 minutes by car from Clock Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly OZ Hotel Luxury. A complete renovation of OZ Hotel Luxury was completed in June 2024.

This 3.5-star Cartagena hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
OZ Hotel Luxury has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2020
  • Eco-friendly cleaning products used
  • Renovated entire property - June 2024
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • MP3 dock
  • Plasma TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at OZ Hotel Luxury

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel OZ Luxury
OZ Hotel Luxury
OZ Hotel Luxury Hotel
OZ Hotel Luxury Cartagena
OZ Hotel Luxury Hotel Cartagena

Reviews

OZ Hotel Luxury Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 752 out of 1003 reviews
Rating 8 - Good. 163 out of 1003 reviews
Rating 6 - Okay. 51 out of 1003 reviews
Rating 4 - Poor. 11 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

Reviews

4/10 Poor

Juan Carlos

Stayed 5 nights in Aug 2025

6/10 Okay

Anissa

Travelled with group
Liked: Cleanliness
Drains have a horrible smell, for some reason the housekeepers left the drains open leaving our room with a foul odor. Staff was annoyed at us because our key did not work for our room. Also only one key was given to us for one room which is not standard practice.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cedric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing. The staff was very attentive and helpful from the front desk to the ladies that cleaned the rooms. I will be back. All you ladies thank you OZ
Stayed 5 nights in Sep 2025

10/10 Excellent

Cedric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff super nice extremelly clean and felt very safe at this hotel
Stayed 5 nights in Sep 2025

10/10 Excellent

Comfort

Travelled with partner
Liked: Cleanliness, amenities
Where do I begin, the Oz Hotel was amazing located in Bocagrande! The staff made me feel at home and safe with great energy and awesome recommendations for the area. I arrived earlier before my check in time and they accommodated me by preparing my room as early as they could. My boyfriend and I recalled enjoyed our stay and the breakfast. I recommend checking out the vendors offering beach clubs and also heading over to the beach. My room was very clean and the environment was safe especially for our first time traveling to Colombia. It’s 10-15 mins away from the walled city but taxis are available we were crazy enough to walk the be afternoon. Highly recommend this hotel and can’t wait to visit again! I would give the staff an A+*.
Stayed 6 nights in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were amazing great design and great architectural design of space
Stayed 3 nights in Aug 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclenete servicio de parte del staff
Stayed 9 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 2 nights in Aug 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place

I love everything my only complaint is that you all know Americans are coming and you don't put the bilingual staff at the desk.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the newer sister hotel around the corner for free . The service , breakfast and cleanliness were what made this stay a five star experience for my partner and I . I would recommend this hotel to everyone looking for a great stay in Cartagena .
Stayed 5 nights in Jul 2025

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Davies was awesome. Breakfast was great. All around good experience.
Stayed 6 nights in Aug 2025

6/10 Okay

Marilyn

Liked: Cleanliness, staff & service, amenities
Everyone on the staff was friendly and professional, especially my housekeeper. It is within walking distance of several restaurants, shops, and the beach. I felt safe walking around at night alone. The rooms are spacious, and the bed was comfortable. However, they need at least 2 more elevators. There was always a wait and a line for the elevators. They had room service, but didn't have what I wanted off the menu when I tried using it. The power and water went out every night I was there. It would come back on within a few minutes. The toilet would run constantly, and it could be loud at times. Fortunately, I showered the night before because the water was off when I went to my room to finish packing after breakfast. I would stay there again for a short trip because of the staff, food, and location. I would not stay longer than 3 nights unless they fix the power and water issues. I was there 6 nights.
Hotel lobby
Hotel
Old Town
Old Town
Stayed 7 nights in Aug 2025

10/10 Excellent

Johanna, Manchester

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Food was good & staff was so friendly
Stayed 5 nights in Aug 2025

10/10 Excellent

Henry

Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua, Rio Rico

Liked: Property conditions & facilities
Staff was great! Best service I have seen in a really long time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

This was a very nice hotel and fairly new. I will book again the next time I am in Cartagena
Stayed 1 night in Aug 2025

10/10 Excellent

Azikiwe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will continue to stay here because the staff is wonderful. The food is delicious and the proximity to the beach is perfect. Kelwin always make sure that I am well taken care of. He is one of the staff members.
Stayed 4 nights in Jul 2025

10/10 Excellent

Amy, Visalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked at Hotel Oz Luxury but we were told we got a free upgrade at their other hotel. It was around the corner and it was still nice. The area was nice, staff were great, bed was comfortable, shower had good water pressure, it doesn’t get hot but with the humidity felt great. Area was safe we walked around the whole surrounding area. Uber was easy to get and very affordable! Definitely going to come back and will stay at the Oz hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

ANDRES R

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Servicio
Stayed 4 nights in Jul 2025

10/10 Excellent

vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 4 nights in Jul 2025

10/10 Excellent

Brandon Alexander

Stayed 5 nights in Apr 2025

10/10 Excellent

Duane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and clean
Stayed 3 nights in Jun 2025

8/10 Good

Alundis

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I had a really good experience at the Oz Hotel. When I arrived I was redirected to their second property which was misunderstood. They stay was very pleasant and Luis was a spectacular help during my stay. The only downside to the secondary property the building is enclosed by two walls on both sides of the hotel so there is not much sunlight you will receive due to this. Breakfast buffet was nice and a variety each day and the staff is super super friendly. I am going to stay here again when I return. It presents resort service and the only item they are missing is direct access to a beach. Me sure to ask to meet Luis when you are there he is superb!
Stayed 6 nights in Jun 2025