Hotel with a 24-hour front desk, 5-minute walk to Clock Tower
This hotel features a microwave in a common area, a refrigerator in a common area, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Santa Alejandria offers 14 accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers.
This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.
Our customers tell us they can't get enough of the helpful staff at Hotel Santa Alejandria. During your stay, you're just a quick walk from Clock Tower. Features include free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and concierge services.
Free WiFi
Services include a concierge, tour or ticket assistance, and luggage storage
Just a 1-minute drive from Clock Tower and 11 minutes from Bocagrande Beach
Airport shuttle service available for a fee
Hotel Santa Alejandria offers its guests a terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Hotel Santa Alejandria also features room service (during limited hours), a front-desk safe, and a microwave in a common area.
Smoking is allowed in designated areas at this 3-star Cartagena hotel.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Return airport shuttle (surcharge) from 6 AM to 10 PM on request
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Limited room service
Refrigerator
More
Air conditioning (climate-controlled)
Electrical adapters
Free local calls
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for COP 60000.0 per night.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: COP 50000 per vehicle (one-way)
Rollaway bed fee: COP 60000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Santa Alejandria offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parents traveling with a child under 18 must present the child's identity card upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Registered guests are the only ones allowed to be in guestrooms.