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ibis Cartagena Marbella

3.0 star property

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Photo gallery for ibis Cartagena Marbella

Restaurant
Property video
Aerial view
Exterior
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida Santander #47-90, Cartagena, Bolivar, 130002
  • Place, Marbella Beach
    ‪2 min walk‬
  • Place, Walls of Cartagena
    ‪18 min walk‬
  • Place, Clock Tower
    ‪6 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.8 out of 10
Good
(66 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(10 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Sea View

Standard Room, 1 Double Bed, Sea View

Standard Room, 1 Double Bed, Sea View

8.8 out of 10
Excellent
(17 reviews)
  • Sea view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Sea View

In-room safe, soundproofing, free cots/infant beds, free WiFi

Standard Room, Multiple Beds, Sea View

  • Ocean view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Sea View

View from room

Standard Room, 2 Single Beds, Sea View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis Cartagena Marbella

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Ibis Cartagena Marbella offers 180 air-conditioned accommodations with safes and hair dryers. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cartagena hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Ibis Cartagena Marbella's great location gets high marks from our customers. During your stay, you're just a quick walk from Marbella Beach. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Marbella Beach and a 2-minute drive from Walls of Cartagena
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. Ibis Cartagena Marbella also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Cartagena hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Ibis Cartagena Marbella has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; COP 42,000 for adults and COP 19,500 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 42000 for adults and COP 19500 for children
  • Pet fee: COP 60000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Cartagena Marbella Hotel
ibis Marbella Hotel
ibis Marbella
ibis Cartagena Marbella Hotel
ibis Cartagena Marbella Cartagena
ibis Cartagena Marbella Hotel Cartagena

ibis Cartagena Marbella Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 509 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tewodros

Stayed 1 night in Dec 2025

10/10 Excellent

Johnnie

Liked: Cleanliness, property conditions & facilities
Staff was very courteous
Stayed 4 nights in Dec 2025

8/10 Good

Johanna Franchesca Rossini

Stayed 3 nights in Dec 2025

6/10 Okay

NURYS

Travelled with partner
Disliked: Amenities
I was charged taxes...(I thought that the fees paid in web site was the total)The room was really small , the toilet was tiny, the bathroom door was not closing [they fixed on the 3rd day). I will not come back to that hotel.
Stayed 7 nights in Dec 2025

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Nizar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 7 nights in Nov 2025

10/10 Excellent

Bertha

Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Stayed 1 night in Nov 2025

2/10 Terrible

Tyler

Disliked: Cleanliness, amenities, property conditions & facilities
RUDE STAFF!!!!!!!! Won’t let you eat in the Hotel, you have to take it to your room or else you can’t eat. STOOOOOOPID hotel “rules”! Cause THEY WANT YOU TO EAT THEIR TRASH FOOD!
Stayed 1 night in Dec 2025

2/10 Terrible

Tyler

Disliked: Cleanliness, amenities, property conditions & facilities
Hallways are Dirty, Restaurant Food Sucks, Breakfast is Trash, Restaurant Staff Rude, Keys to Rooms Quit Working Regularly, Trash Outside Hotel, Etc.
Stayed 1 night in Dec 2025

10/10 Excellent

Kent

Stayed 2 nights in Dec 2025

2/10 Terrible

John Branco

Disliked: Cleanliness, amenities, property conditions & facilities
the room was dirty, the floor was full of spaces between the pieces, the room was full of dandruff from pets, they should have rooms strictly for people whom are allergic to cats and dogs!
Stayed 4 nights in Nov 2025

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Yoselin

Stayed 1 night in Nov 2025

10/10 Excellent

Jagwant

Travelled with group
Good location. Clean hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Bertha

Stayed 4 nights in Nov 2025

2/10 Terrible

Tyler

Liked: Cleanliness
Disliked: Amenities
Terrible? Only thing good was the juice.
Stayed 1 night in Nov 2025

10/10 Excellent

German, Coconut Creek

Stayed 3 nights in Nov 2025

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the staff was very kind
Stayed 5 nights in Nov 2025

6/10 Okay

Allison, Indianapolis

Stayed 5 nights in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderfull
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, great service, food so fresh every morning ⭐️⭐️⭐️⭐️⭐️
Stayed 4 nights in Nov 2025

10/10 Excellent

Dixon

Stayed 2 nights in Oct 2025

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien con el desayuno y el servicio
Stayed 2 nights in Oct 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service
Stayed 3 nights in Nov 2025