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InterContinental Cartagena De Indias by IHG

4.0 star property

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Photo gallery for InterContinental Cartagena De Indias by IHG

Outdoor pool, free pool cabanas, pool loungers
Outdoor pool, free pool cabanas, pool loungers
Exterior
Room amenity
Suite, 1 King Bed (Ocean) | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001
  • Place, Centro Comercial Nao
    ‪1 min walk‬
  • Place, Bocagrande Beach
    ‪1 min walk‬
  • Place, Rio Cartagena Casino
    ‪2 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room

9.0 out of 10
Wonderful
(25 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed
  • Beach view

View all photos for Classic Room, 1 King Bed, Ocean View

Room amenity

Classic Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(58 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Grand Suite (Ocean)

Grand Suite (Ocean)

Grand Suite (Ocean)

8.4 out of 10
Very good
(6 reviews)
  • 105 sq m
  • Sleeps 4
  • 1 Single Bed
  • Beach view

View all photos for Classic Room, 1 King Bed, City View (Bay View, Smart Room)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, City View (Bay View, Smart Room)

8.6 out of 10
Excellent
(15 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed
  • Beach view

View all photos for Suite, 1 King Bed (Ocean)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Ocean)

9.8 out of 10
Exceptional
(27 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed
  • Beach view

View all photos for Classic Room, 1 King Bed, Ocean View (Smart Room)

Room amenity

Classic Room, 1 King Bed, Ocean View (Smart Room)

9.6 out of 10
Exceptional
(21 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Beach view

View all photos for Classic Room, 1 King Bed, Ocean View (High Floor)

Room amenity

Classic Room, 1 King Bed, Ocean View (High Floor)

9.2 out of 10
Wonderful
(9 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Beach view

View all photos for Classic Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(12 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Classic Room, 2 Queen Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(28 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Classic Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(50 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Classic Room, 2 Queen Beds, Ocean View (Smart Room)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, Ocean View (Smart Room)

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Classic Room, 2 Queen Beds, City View (Smart Room)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, City View (Smart Room)

7.0 out of 10
Good
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Classic Room, 2 Queen Beds, Ocean View (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, Ocean View (High Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Classic Room, 1 King Bed, Club lounge access (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Club lounge access (High Floor)

9.0 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Bay view

View all photos for Classic Room, 2 Queen Beds, Club lounge access (High Floor)

View from room

Classic Room, 2 Queen Beds, Club lounge access (High Floor)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Classic Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Presidential Suite

Presidential Suite | Room amenity

Presidential Suite

  • 159 sq m
  • Sleeps 6
  • 1 Single Bed
  • Ocean view

View all photos for Suite, 1 King Bed (Ocean, High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Ocean, High Floor)

  • 83 sq m
  • Sleeps 4
  • 1 King Bed
  • Ocean view

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About this property

InterContinental Cartagena De Indias by IHG

Family fun on the beach, with outdoor pool, near Clock Tower
Spend the day relaxing on the beach or pampering yourself at InterContinental Cartagena De Indias by IHG's full-service spa.
InterContinental Cartagena De Indias by IHG offers 285 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.
Our customers tell us they can't get enough of InterContinental Cartagena De Indias by IHG's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Bocagrande Beach. Free WiFi in public areas, a full-service spa, and an outdoor pool are available.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include babysitting, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the pool
  • Steps from Bocagrande Beach and 6 minutes by car from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
InterContinental Cartagena De Indias by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A children's pool, a 24-hour fitness center, and a terrace are also featured at the family-friendly InterContinental Cartagena De Indias by IHG. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
InterContinental Cartagena De Indias by IHG has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (COP 48,000 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: COP 75,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Cartagena De Indias by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 75000 for adults and COP 45000 for children
  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: COP 48000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
InterContinental Cartagena De Indias by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
No visitors or unregistered guests are allowed in guestrooms.
Property Registration Number 39186
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Intercontinental Cartagena
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Indias Hotel
Intercontinental Indias Hotel Cartagena
Intercontinental Cartagena Indias Hotel
Intercontinental Cartagena De Indias
InterContinental Cartagena De Indias by IHG Hotel
InterContinental Cartagena De Indias an IHG Hotel
InterContinental Cartagena De Indias by IHG Cartagena
InterContinental Cartagena De Indias by IHG Hotel Cartagena

InterContinental Cartagena De Indias by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1108 out of 1441 reviews
Rating 8 - Good. 206 out of 1441 reviews
Rating 6 - Okay. 75 out of 1441 reviews
Rating 4 - Poor. 23 out of 1441 reviews
Rating 2 - Terrible. 29 out of 1441 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos Manuel, Miami

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was beautiful n big with great view
Stayed 4 nights in Oct 2025

10/10 Excellent

Reinerio

Stayed 2 nights in Oct 2025

6/10 Okay

Steven E

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Unlike US hotels, when you book ensure you state 2 or more occupants, else you have to pay additional for your guests. They treat you like a child, you are not allowed any guests.. and you can only have one guest. Appart from this tge food, the roof top bool and activities were great
Stayed 5 nights in Aug 2025

10/10 Excellent

Glennis

Liked: Cleanliness
Very clean hotel and amazing staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Brenda Kay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was clean, comfortable and provided a beautiful view. The beach was accessible but not that nice
Stayed 6 nights in Oct 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great but we had the change rooms because of the smell.
Stayed 3 nights in Aug 2025

10/10 Excellent

Juana

Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay, clean and the food and drinks were great.
Stayed 7 nights in Oct 2025

2/10 Terrible

Silvia

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael, Henderson

Stayed 5 nights in Oct 2025

8/10 Good

Comineatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a prime area, lots of local shoppong and restaurants. It is located across the street from the ocean. My only issue was my room was not properly vetted, the window had a crack so when it rained one night the floor was soaked. The TV was not secure to the was but maintenance corrected thatnissue when they came to fix the ac. But overall the hotel was great. I will definitely stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elba, Hollywood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poolside was breathtaking!
Stayed 5 nights in Jul 2025

10/10 Excellent

Gina

Travelled with partner
Liked: Amenities, property conditions & facilities
Great
Stayed 4 nights in Oct 2025

10/10 Excellent

Cherrod

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 7 nights in Oct 2025

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities
About walk ability The only issue though not related to hotel is that the streets and pavements are not smooth and sometimes cause trouble for pedestrians.
Stayed 4 nights in Sep 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome views, great breakfast, nice rooms, and a good location.
Stayed 6 nights in Aug 2025

6/10 Okay

Homik

Travelled with family
Disliked: Staff & service, amenities
Cleaning, I’ll give it 2 staff a 2
Stayed 3 nights in Oct 2025

10/10 Excellent

EDWIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view...
Stayed 3 nights in Sep 2025

6/10 Okay

Abraham, Lemont

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel photos are a scam, particularly because IT IS NOT BEACH FRONT. Don’t let photos deceive you.
Stayed 6 nights in Oct 2025

10/10 Excellent

Carelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooom staff was super nice. Convenient area
Stayed 6 nights in Sep 2025

10/10 Excellent

Florentino

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group of 14 had an amazing experience. The manager was awesome with all accommodation. Please be sure to try any of the grilled fish.
Stayed 6 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful
Stayed 3 nights in Sep 2025

10/10 Excellent

Ryan

Great vibes shoutout my boys at rooftop bar
Stayed 3 nights in Sep 2025

10/10 Excellent

Yaniv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is amazing the beach it’s a no go

Hotel is amazing we did love it but recommending for who is not local Don’t go to the beach just stay at the hotel pool you gonna have much more fun The local vendor at the will not let you breathe they will try to sell you stuff you don’t need And if you do go down to the beach ALWAYS ask for price before you order anything if it’s food and drinks or anything else
Stayed 2 nights in Sep 2025

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at the Intercontinental in Cartagena. The staff was great and always attentive. The room with an ocean view was absolutely stunning—waking up to that view was unforgettable. The food at the hotel is really good, with plenty of delicious options. A special thanks to Jesús, who works at the restaurant/bar—such a friendly and welcoming guy who made the experience even better. Highly recommend this hotel if you’re visiting Cartagena!
Stayed 5 nights in Sep 2025