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La Passion by Masaya Collection

3.5 star property

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Photo gallery for La Passion by Masaya Collection

A grand hallway with a staircase, a reception desk, and a large potted plant.
Creator video
A multi-level atrium with a checkered floor, a central seating area with a sofa and cushions, and several potted plants.
A brightly lit indoor space with a checkered floor, yellow and white furniture, and a central palm tree.
A modern bedroom with a large bed, a wooden nightstand, a mirror, and a colorful wall art piece.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle Estanco del Tabaco 35-81, Centro, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

A bedroom with a checkered floor, a large bed, a wooden chest, a desk with books, and a mirror.

Standard Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A bedroom with a checkered floor, a bed with a blue bedspread, a chair, and a wall with a painting and two wall-mounted lights.

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

A spacious bedroom with a four-poster bed, a sitting area with chairs, a dining table, and a large window with curtains.

Executive Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

A bedroom with a bed, bedside tables, a TV, and a bookshelf.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

A room with a bed, a desk, a chair, a bookshelf, and a window with red panes.

Family Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A bedroom with a large bed, a wooden headboard, a chandelier, a painting on the wall, and a colorful wall decoration.

Superior Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment in the Historic Center

A compact kitchen with wooden cabinets, a dining table with chairs, and a staircase.

Apartment in the Historic Center

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

La Passion by Masaya Collection

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and spa services. Change of towels is available on request.
La Passion by Masaya Collection offers 9 air-conditioned accommodations with safes and hair dryers. Memory foam beds feature premium bedding. A pillow menu is available. This Cartagena hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
Our customers tell us they can't get enough of the helpful staff at La Passion by Masaya Collection. During your stay, you're just a quick walk from Clock Tower. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Just a 4-minute walk from Clock Tower and 4 minutes by foot from Walls of Cartagena
  • Airport and beach shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. An outdoor pool, spa services, and a terrace are also featured at the business-friendly La Passion by Masaya Collection.

This 3.5-star Cartagena hotel is smoke free.

Restaurante La Passion - This restaurant serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante La Passion

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 1820
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet (varies based on length of stay)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for COP 100000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle
  • Airport shuttle fee per child: COP 50000
  • Pet fee: COP 60000 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 100000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
La Passion by Masaya Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

La Passion Cartagena
La Passion Hotel
La Passion Hotel Cartagena
Passion Hotel
Passion Hotel Cartagena
Passion Cartagena
La Passion Hotel
La Passion by Masaya
La Passion Masaya Collection Hotel
La Passion Masaya Collection Cartagena
La Passion Masaya Collection Hotel Cartagena

La Passion by Masaya Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 211 reviews
Rating 8 - Good. 36 out of 211 reviews
Rating 6 - Okay. 22 out of 211 reviews
Rating 4 - Poor. 6 out of 211 reviews
Rating 2 - Terrible. 4 out of 211 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stylish place
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff members, they treated us with kindness and welcomed us with a smile. We were very satisfied with our staff, rooms and service. I would definitely recommend this hotel. It is near all the main attractions. Thank you so much to Nathaly, Marcela, Ángela, and a special shout out to Alexandra and all the employees in the kitchen making wonderful colombian food 💛Thank you so much!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool on the roof, big rooms, close to restaurants and shops Very helpful stuff
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Edward

Liked: Cleanliness, amenities, property conditions & facilities
A fun and friendly hotel with great staff in an attractive building. However, given the high price, some of the furniture needs to be updated, most especially the beds
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, property conditions & facilities
Beautiful old time architecture with modern room features. Rooms smelled amazing, the fresheners were really good.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the rooftop pool, delicious breakfast, spacious room and convenience of the property.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant & friendly. Great accomodations. Room was great for 3 persons. Loved the terrass & pool area. Great breakfast. Glad to have AC! Loved the surroundings - easy to get anywhere.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is really good, very close to the center city
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place close to everything good breakfast
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff , Fabio and others at front desk were all great and also the breakfast and breakfast ladies were amazing
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Cristina

The very best was how attentive the reception staff always were. Angela and the ither girl, were exceptionally friendly and helpful. The room was spotless and very comfortable. Breakfast was simply but delicious and varied. The hotel’s location is fantastic; rooftops everywhere, restaurants, plazas, pharmacies, and shops, are all within easy reach. Love Cartagena😍😍😍. I would definitely stay there again. Cristina A Venezuela
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Ahmed

Liked: Staff & service
Disliked: Property conditions & facilities
Location is great you can pretty much walk around everywhere the wall city and Alcenter area
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the heart of the old, walled City. The only suggestion I would make to improve it, would be to say that the rooms need fridges!
Stayed 10 nights in Jun 2025
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cozy place. Perfect for couples
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hotel with excellent service . A/c was terrific .
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Staale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time at La Passion. The staff is very friendly and helpful. The hotel is cool and it's located well.
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Livia

Disliked: Cleanliness, amenities
Good location in center of old town, close walking to everything. However, the room we stayed in wasn’t very clean, reception staff (Natalia) was quite brusque when we pointed out pubic hair in bathroom - not cleaned, and had a bad mould smell. Ladies at breakfast anazingz
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in the heart of the walled city
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Pasión Hotel offers an exceptional experience with amazing service and stunning rooms. The architecture is beautiful, adding to the overall charm. The breakfast included is delicious, making mornings delightful. The linens are luxurious, and the bathroom amenities are top-notch. Highly recommended for a memorable stay!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels I have been in. Huge room, large open air shower! Love the decor!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially loved the wonderful breakfast on the roof in the morning, surrounded by flowers. I also loved the rooftop pool where you could enjoy views of the city and listen to the birds while cooling off. The building is very handsome and the staff was very friendly and helpful.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
The ability to experience history!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is properly staffed and the amenities work as intended. you feel like travelling back in time in the best possible sense.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location of a fabulous property. Rooms are specious well equipped and well maintained. Service is wonderful as well as serviced breakfasts. Staff is very much friendly, helpful and willing to help with a smile. Beautiful decor and comfortable rooftop pool. Highly recommended if you want to stay in Cartagena Old Town
Stayed 3 nights in Mar 2023