Private host

Mood Matuna Hotel Cartagena

4.0 star property
VIP Access

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Photo gallery for Mood Matuna Hotel Cartagena

Suite, Private Pool | Private pool
Interior
Front of property – evening/night
Suite, Private Pool | Private pool
Suite, Private Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Cra. 9a #32, La Matuna, Cartagena, Bolívar, 130001
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Place, Walls of Cartagena
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Room

10.0 out of 10
Exceptional
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

Suite, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Mood Matuna Hotel Cartagena

A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a meeting room and a 24-hour front desk are onsite. Change of towels is available on request.
Mood Matuna Hotel Cartagena offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Mood Matuna Hotel Cartagena, you're just a quick walk from Clock Tower. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include a 24-hour business center and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute walk from Clock Tower and 7 minutes by foot from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cartagena hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: COP 34,000 for adults and COP 34,000 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • No lift
  • Tile flooring in room

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 50000 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately COP 34000 for adults and COP 34000 for children
  • Airport shuttle fee: COP 100000 per vehicle (roundtrip, maximum occupancy 6)
  • Pet fee: COP 50000 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Mood Matuna Hotel Cartagena offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 210254

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Mood Matuna Cartagena
Mood Matuna Hotel Cartagena Hotel
Mood Matuna Hotel Cartagena Cartagena
Mood Matuna Hotel Cartagena Hotel Cartagena

Mood Matuna Hotel Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 327 out of 463 reviews
Rating 8 - Good. 81 out of 463 reviews
Rating 6 - Okay. 24 out of 463 reviews
Rating 4 - Poor. 13 out of 463 reviews
Rating 2 - Terrible. 18 out of 463 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

keneth, baltimore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very comfortable, top notch, the rooms are exactly as appears in the listing.
Stayed 1 night in Nov 2025

10/10 Excellent

JESUS

Stayed 4 nights in Nov 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos dieron un trato especial; nos sentimos muy bien acogidos y como en casa. El servicio fue excepcional.
Stayed 5 nights in Nov 2025

10/10 Excellent

Chariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto comida de muy buena calidad.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great located, excellent people, great service, just didn't match the price that i got it for, extra tax were added once we checked in.
Stayed 2 nights in Nov 2025

10/10 Excellent

Emre

Stayed 2 nights in Nov 2025

10/10 Excellent

Oswin, Port of Spain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bedroom was huge, but the bathroom was tiny (but manageable) and it took some getting use to not putting the toilet paper in the toilet, but we understood why. The breakfast was spectacular (freshly made to order) every day and the staff were great, very helpful, friendly and approachable. Two members of staff stood out. Daniel in reception, who was always willing to help with directions and recommendations to restaurants etc. Sebastien in the breakfast area, always so pleasant and his service was excellent.
Stayed 4 nights in Oct 2025

10/10 Excellent

Anop

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location, friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, it was close to everything (walkable) and they even accommodated a late check out due to our flight being delayed (at no charge)!! Would recommend this place.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mani, Randolph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and service.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rosalio

Stayed 3 nights in Oct 2025

4/10 Poor

mayeli

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was excellent at this hotel. Unfortunately, I can’t say the same for the hotel. They had no ironing board, iron, no hairdryer, no telephone in the room to communicate with the staff only via text messaging. Very plain room. Shower was cold with no warm water. Very disappointed.
Stayed 4 nights in Oct 2025

10/10 Excellent

Erick

Stayed 7 nights in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jinette

Stayed 2 nights in Oct 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was small and dirty. Room was small and dirty. Found a lizard in my sink. Payed for the
Stayed 3 nights in Oct 2025

6/10 Okay

Marcos

Stayed 1 night in Oct 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was walkable to the Clock Tower less than 5 minutes. The hotel staff were very nice and attentive. Be advised you cannot bring guest to the hotel unless they a part of your original reservation at check in. Hotel staff make this very clear, I felt very safe anyone cannot just walk into the door as it remains locked after 10 pm. The hotel staff are just a text on what's app away and they will reach you within 2 minutes. The AC works great overall great experience.
Stayed 2 nights in Oct 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big clean room with balcony. Didn't enjoy the breakfast at all. Location was good - halfway between the clock tower and Getsami
Stayed 3 nights in Sep 2025

10/10 Excellent

Dennis

Stayed 2 nights in Sep 2025

10/10 Excellent

Nairely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper buena experiencia el hotel. Súper limpio su comida. Riquísima y el personal súper atento y amigable lo recomiendo 100%. A pesar que la zona no s eve muy buena es muy tranquila y cerca de todo puedes caminar a cualquier hora sin problema. Y llegar a todos lados gracias
Stayed 2 nights in Sep 2025

10/10 Excellent

Julia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly recommend this location . Very clean, staff is super friendly and attentive but most important dog friendly.
Stayed 5 nights in Sep 2025

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book It!!

Location is perfect! Walkable distance to everything. Staff was so amazing very friendly A+ … the restaurant food was delicious!!
Stayed 4 nights in Aug 2025