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Santa Catalina Hotel

4.0 star property
VIP Access

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Photo gallery for Santa Catalina Hotel

Experience the tranquil ambiance of our hotel's central pool, surrounded by a beautifully maintained walkway and historic architecture.
Guest rooms offer expansive views of lush greenery from balconies with wrought iron railings.
Guests can enjoy scenic views from the multiple balconies, each with a comfortable seating area.
Enjoy a meal at our restaurant with a long bar and comfortable seating area.
Experience the warm atmosphere of our lobby, featuring exposed brick walls, a mix of seating options, and natural decor.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

Map
Carrera 6, Cl. del Candilejo #32 - 62, Cartagena, 130001
  • Clock Tower
    ‪1 min walk‬
  • Cartagena de Indias Convention Center
    ‪2 min walk‬
  • Walls of Cartagena
    ‪5 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Relax in a spacious room with a large bed, a comfortable armchair, and a minimalist design.

Superior Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Relax in comfort with a large bed, flat-screen TV, and a small table for your essentials.

Classic Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Relax in a spacious room with a large bed, comfortable armchairs, and a sofa, offering a balcony view.

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Relax in a spacious room with a large bed, comfortable sofa, and desk area.

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Relax in this stylish room with two beds, a sofa, and a desk, featuring a large flat-screen TV and a coffee maker.

Superior Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Classic hotel facade with symmetrical balconies and an arched entrance.

Hotel Voilá Centro Histórico

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (671)
The price is €201
for 1 room
19 Aug - 20 Aug
Hotel Voilá Centro Histórico

About this property

Santa Catalina Hotel

Hotel with free breakfast, steps from Clock Tower
This smoke-free hotel features a restaurant, a bar/lounge, and a poolside bar. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace, and concierge services are onsite.
Santa Catalina Hotel offers 40 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Our customers tell us they can't get enough of the pool at Santa Catalina Hotel. During your stay, you're just a quick walk from Clock Tower. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests have great things to say about the location and the helpful staff
  • Steps from Clock Tower and 6 minutes by foot from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Santa Catalina Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cartagena hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Gran Inka - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gran Inka

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 63000 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: COP 80000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
Santa Catalina Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santa Catalina Hotel Cartagena
Santa Catalina Cartagena
ta Catalina Hotel Cartagena
Santa Catalina Hotel Hotel
Santa Catalina Hotel Cartagena
Santa Catalina Hotel Hotel Cartagena

Santa Catalina Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 956 reviews
Rating 8 - Good. 182 out of 956 reviews
Rating 6 - Okay. 65 out of 956 reviews
Rating 4 - Poor. 25 out of 956 reviews
Rating 2 - Terrible. 21 out of 956 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Juan-Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful .. stayed in two different rooms— very noisy in both. Loud Music will go on all night…on the positive, you can walk to many restaurants/ shops.
Stayed 1 night in May 2025

10/10 Excellent

Arnaldo, San Juan, PR

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel estuvo bien. Los empleados del salon comedor perdidos, lentos, y a todo le ponian un "pero tiene cargo adiccional". De los 6 dias, al final fue que los vì mas relajados. El menu de desayuno muy limitado. El area de la piscina necesita limpieza y mantenimiento. Los tragos del bar no sirven (para el precio). La localizacion buena, si te gusta el bullicio hasta las 4am (todos los dias). Walking distance de todo. Si usas Uber o Transportacion privada, cuidado, la calle frente al hotel siempre esta cerrada. Tienes q moverte para accesar transporte. Los taxi amarillos y los blancos (turisticos) econòmicos. Pero ojo. Sigue la ruta con google maps, xq sino cojen el camino mas largo para cobrar mas. Si t gustan los mojitos, Bar El Toto en Getzemanì (fuera de la muralla). Y Bar La Juma (dentro de la muralla). Salsa gorda Donde Fidel (parque de los dulces). Comida barata y riquisima, Espiritu Santo (frente Universidad). Shopping ve al antigua Plaza de Toros. Recomendacion. Catamaran para ver el atardecer.
Stayed 5 nights in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, great room, awesome staff and restaurant was wonderful!
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Stayed 3 nights in Apr 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Property conditions & facilities
Great location, but property needs updating.
Stayed 1 night in Apr 2025

8/10 Good

Kyle, Fishers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Jolanta Jozefa

Stayed 5 nights in Apr 2025

10/10 Excellent

Adriana

Stayed 2 nights in Apr 2025

10/10 Excellent

jeslie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel ever!! They were able to accommodate any and all issues we had and were very extremely pleasant to all our questions. Service was phenomenal. Odalys was the best there. We will be coming back for sure!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jian

Liked: Amenities
Excellent customer service. The staff was super friendly. My wife and I highly recommend it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy

Stayed 4 nights in Mar 2025

10/10 Excellent

Apolonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the Hotel Santa Catalina as a part of a group trip, and extended my trip after the group left. I felt very safe in the hotel at all times. The rooftop bar is a vibe, very relaxing during the day with good music, drinks, and food in the evening. All of the staff are very pleasant and accommodating. I would book the Hotel Santa Catalina again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Great location & great service!
Stayed 2 nights in Dec 2024

10/10 Excellent

Alba

Travelled with family, Travelled with family and small children
Liked: Amenities
Primera vez en este hotel. la experiencia fue excelente. Volveré a hospedarme en mi próximo viaje. Bendiciones
Stayed 3 nights in Mar 2025

10/10 Excellent

Hernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2025

10/10 Excellent

Eduardo

Stayed 3 nights in Feb 2025

8/10 Good

Greg T

Liked: Property conditions & facilities, room comfort
Pool was unavailable due to private party and this is the 2nd time this has occurred. The same thing happened on a previous trip. To make matters worse, our room was directly beneath the pool bar area. They began their party preparations at 5am and it was impossible to sleep due to the noise. Fortunately, they moved us to a different room the next day. I like this property but if they continue to block the pool area for weddings or other private events, they should stop advertising that the property has a pool.
Stayed 3 nights in Mar 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

amazing hotel perfect location right in the center of Cartagena with lots of restaurants and things to do
Stayed 1 night in Mar 2025

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Locatio. Location

The hotel has the perfect location! Just in the middle of old town. The rooms are very modern and comfy, the rooftop has an amazing view!
View from balcony
Stayed 2 nights in Feb 2025

10/10 Excellent

yeisell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the Santa Catalina Hotel. It was the final night on our trip to Colombia and second hotel in Cartagena. The staff were very friendly and helpful and the rooftop was a highlight! The room itself was a bit small and darker compared to other places we stayed on the trip. The location was right in the middle of the city and very close to whatever we wanted to go to.
Stayed 1 night in Feb 2025

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location.
Stayed 4 nights in Feb 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Anisbey

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó
Stayed 3 nights in Feb 2025