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Hotel Santa Catalina By OxoHotel

4.0 star property
VIP Access

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Photo gallery for Hotel Santa Catalina By OxoHotel

Reception
Bar (on property)
Rooftop pool
Front of property
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Carrera 6, Cl. del Candilejo #32 - 62, Cartagena, 130001
  • Place, Clock Tower
    ‪1 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪2 min walk‬
  • Place, Walls of Cartagena
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(30 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Santa Catalina By OxoHotel

This smoke-free hotel features a restaurant, a bar/lounge, and a poolside bar. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace, and concierge services are onsite.
Hotel Santa Catalina By OxoHotel offers 40 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Our customers tell us they can't get enough of the pool at Hotel Santa Catalina By OxoHotel. During your stay, you're just a quick walk from Clock Tower. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests have great things to say about the pool and the location
  • Steps from Clock Tower and 6 minutes by foot from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Santa Catalina By OxoHotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cartagena hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Gran Inka - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gran Inka

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 63000 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: COP 80000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Hotel Santa Catalina By OxoHotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santa Catalina Hotel Cartagena
Santa Catalina Cartagena
ta Catalina Hotel Cartagena
Santa Catalina Hotel Hotel
Santa Catalina Hotel Cartagena
Santa Catalina Hotel Hotel Cartagena

Hotel Santa Catalina By OxoHotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Laurence

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice room. Good staff. Good location but noisy at night.
Stayed 3 nights in Dec 2025

2/10 Terrible

EDWIN

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We specifically requested a room far from the elevator, but when we checked in we were assigned a room right in front of the elevator. We requested a change and instead they assigned an additional room where we could hear all the noise from outside.
Stayed 1 night in Dec 2025

10/10 Excellent

Alfredo

Stayed 4 nights in Dec 2025

8/10 Good

Niuver

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff very nice and helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Ruben

Liked: Cleanliness, property conditions & facilities
Estoy muy contento de haber podido seleccionar su hotel para el ironman. Gracias todo fue super.
Stayed 7 nights in Nov 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities
We loved Hotel Santa Ana. The location is wonderful, right in the middle of the action in the walled city. The rooftop pool/bar is beautiful. The rooms were nice and clean and the breakfast was really good. I gave it four stars because we had trouble with our air conditioning unit and we had a couple of hot nights when it turned off unexpectedly on its own.
Stayed 3 nights in Dec 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Overall a nice hotel with a few things to note. First, the rooms are large and the beds are comfortable, the wifi is excellent as well. The cleaning staff was amazing and had our room spotless. The rooftop pool is very nice and comfortable, especially on those hot Columbian afternoons. Staff was very friendly and there is free breakfast every day. Location is perfect - you're close to everything in the walled city. The downsides. There is construction going on in the building connected to the hotel so there is A LOT of noise. Looking at the notice on the building, it's going to be a 23 month project so the closer you are to that side of the building (rooms ending on 01, 02 or 03) you're going to hear everything starting at around 7:30 am and continuing until around 4 pm. And when they say check in is at three, they are not kidding. We could not get into our room one second before three, so if you're arriving early in the day plan accordingly.
Stayed 2 nights in Dec 2025

2/10 Terrible

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Jose, Clarksville

Great Location at the heart of Cartagena, unique service and amazing Food. The bed is very confortable, Specially the pillows, and the rooftop is very Nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Brenda

Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen

Stayed 5 nights in Nov 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious for 2 people. The bathroom was a nice size and had the toilet area separate from the shower. The hotel area was nice, and the rooftop patio was an excellent place to hang out and have a drink or relax. The included breakfast was nice and delicious. Friendly staff. Walkable location. Some noise due to being in the historic center, and also from the Independence Festivals.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lidya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel check in process was very easy. Our room was very clean. There was loud music playing at the nearby square on the two nights we were there but our room was quiet and we were not bothered by it at all. Breakfast was delicious. Staff is very friendly. The hotel has everything nearby - stores, restaurants, pharmacy etc. It is located close to the entrance of the walled city and just a10min walking distance to the La Bodeguita Puerta 3 to take you to the Rosario islands.
Stayed 2 nights in Nov 2025

8/10 Good

Ivette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service and clean room. The breakfast options could have been better.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Stayed 2 nights in Oct 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Everything was great
Stayed 7 nights in Oct 2025

10/10 Excellent

Laila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect and accessible to everything. The rooms are spacious and very elegantly decorated. Very comfortable bedding and excellent cleaning service. Staff were super kind and helpful especially with booking activities. Brian went beyond to ensure we had the best experiences.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lilian, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great and the property very nice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was healthy. The rooms nice and clean. We loved the balcony. Staff was very very nice . And course appreciated the AC in our room.
Stayed 4 nights in Oct 2025

8/10 Good

Carla, toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient and pleasant, although room was a bit small for a "superior" room. Breakfast was good and staff were friendly and helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

mayleen

Very good
Stayed 4 nights in Oct 2025

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very courteous and helpful. When asking for a recommendation for anything they are more than helpful. Front desk are super polite with never missing a greeting and asking how is your stay. Planning on coming back same place
Stayed 6 nights in Oct 2025

10/10 Excellent

Leticia

Stayed 2 nights in Sep 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff were great 👍
Stayed 3 nights in Sep 2025

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely loved this hotel! I can’t rave enough about it. from the cleanness to the accommodations and the friendliness of the staff made our trip even better. God willing we will be back to stay here again.
Stayed 3 nights in Sep 2025