Private host

Hotel Voilá Centro Histórico

4.0 star property
VIP Access

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Photo gallery for Hotel Voilá Centro Histórico

A rooftop pool area with lounge chairs and a hot tub, surrounded by city buildings and a mural.
A rooftop terrace with outdoor seating, a view of the city skyline, and a clock tower.
A hotel room with two beds, a desk with chairs, a TV, and a painting on the wall.
A spacious indoor area with a central seating area, surrounded by tables and chairs. There are large potted plants and a brick wall on one side.
A building with multiple balconies and arched windows, illuminated by warm lighting.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
calle las carretas centro historico, Cartagena, Bolívar, 130001
  • Place, Clock Tower
    ‪1 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Double Room

8.4 out of 10
Very good
(33 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Grand Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Design Double Room

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

Superior Double Room, 1 Queen Bed

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel Voilá Centro Histórico

Along with 2 outdoor pools, this hotel has a restaurant and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Hotel Voilá Centro Histórico offers 35 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include printers and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.
The free breakfast at Hotel Voilá Centro Histórico gets high marks from our customers. During your stay, you're just a quick walk from Clock Tower. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 outdoor pools. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the breakfast
  • Steps from Clock Tower and 5 minutes by foot from Cartagena de Indias Convention Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Voilá Centro Histórico offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at Hotel Voilá Centro Histórico. A complete renovation of Hotel Voilá Centro Histórico was completed in June 2022.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Hotel Voilá Centro Histórico has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1850
  • Colonial architecture
  • Designated smoking areas
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Renovated entire property - June 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 150000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 250000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 150000 per pet, per night
  • Rollaway bed fee: COP 250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

VOILÁ CENTRO HISTORICO
Voilá Centro Histórico Hotel
Voilá Centro Histórico Cartagena
Voilá Centro Histórico Hotel Cartagena

Hotel Voilá Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 590 out of 835 reviews
Rating 8 - Good. 158 out of 835 reviews
Rating 6 - Okay. 51 out of 835 reviews
Rating 4 - Poor. 20 out of 835 reviews
Rating 2 - Terrible. 16 out of 835 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dayshawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room cleaning was great
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, nice staff, clean and conveniently located.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Monty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly and helpful staffs, the front desk staff Chris was excellent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Small but stylish and comfortable room Decoration and interiors excellent Exceptional breakfast Really great staff Brilliant location
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast with eggs to order options!. Room was very clean, relax decor, comfy bed, bathroom ok. Lunch was delicious and service was excellent. Location was perfect!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brenda Lee

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Bartenders were great and staff were pleasant
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Room small, no view, clean, staff vey helpful. Location excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They were top notch customer service and always helpful with any questions for directions.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Amenitiea are good and food is delicious
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Allison Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful and clean. room is always cool and cleaning service is always attentive.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Estefany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing staying in this hotel. Location is wonderful. Close to restaurants, stores and historic landmarks. The staff was very kind and the breakfast buffet was always fresh. The room was amazing, I thought it was going to be very loud since the hotel is really close to nightclubs and night life in general, but i didn’t hear anything. I was able to rest and enjoy my stay. They provided us with earbuds in case we needed them, but it wasn’t necessary.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! Fantastic staff. Delicious breakfasts. Very clean. The only thing you don’t want is a room near the elevator because we were woken up everyday by other guests making noise leaving. Overall excellent though and I highly recommend it.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Zunelys

Our second time staying there, hotel is very pretty, small but quaint. The only thing is it can be a bit noisy, they do give earplugs though.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Excellent room
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Amir

Liked: Cleanliness, staff & service, amenities
Great location, great service, large room, good food what can you ask for more
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Svetlana

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to everything. The staff is amazing, great service, clean, comfortable bed. The pool is very small, but we were able to use it few times to refresh after long walks. Good value for the money
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, great location to walk around, bed was very comfortable. There is music playing everywhere in the city really late at night , so be prepared!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kimate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a central area
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Man Minh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room and location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the most important landmark were close the hotel as well the chopping center and excellent dining options.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Fallon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and well maintained. The breakfast was excellent. The breakfast staff was wonderful.
Gelato everywhere
Beautiful murals and street art
Gelato everywhere
Great desserts and coffee
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Herschel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location.
Stayed 5 nights in May 2025