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Zalmedina Hotel

3.5 star property

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Photo gallery for Zalmedina Hotel

Food court
Restaurant
Interior
Standard Double Room Single Use
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Bocagrande, Cra. 2 #5-52 Piso 2, Cartagena, Bolívar, 130001
  • Place, Centro Comercial Nao
    ‪1 min walk‬
  • Place, Rio Cartagena Casino
    ‪2 min walk‬
  • Place, Bocagrande Beach
    ‪3 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪22 min drive‬

Room options

View all photos for Double Room Standard with side view

Premium bedding, Select Comfort beds, minibar, in-room safe

Double Room Standard with side view

  • 17 sq m
  • Sleeps 2

View all photos for Triple Room Standard With Side View

Premium bedding, Select Comfort beds, minibar, in-room safe

Triple Room Standard With Side View

  • 18 sq m
  • Sleeps 3

View all photos for Double Suite Premium with Panoramic View

Premium bedding, Select Comfort beds, minibar, in-room safe

Double Suite Premium with Panoramic View

  • 37 sq m
  • Sleeps 2

View all photos for Standard Triple Room, Courtyard View

Standard Triple Room, Courtyard View

Standard Triple Room, Courtyard View

  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 3 Large Single Beds

View all photos for Standard Double or Twin Room, Courtyard View

Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Double or Twin Room, Courtyard View

7.0 out of 10
Good
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View

  • Partial ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, Partial Ocean View

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room, Partial Ocean View

  • Partial ocean view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Superior Triple Room, Partial Ocean View

Superior Triple Room, Partial Ocean View

Superior Triple Room, Partial Ocean View

  • Partial ocean view
  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 3 Large Single Beds

View all photos for Panoramic Room, City View, Tower

Premium bedding, Select Comfort beds, minibar, in-room safe

Panoramic Room, City View, Tower

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Double Room Superior With Partial Sea View

  • 19 sq m
  • Sleeps 2

View all photos for Triple Room Superior With Partial Sea View

Premium bedding, Select Comfort beds, minibar, in-room safe

Triple Room Superior With Partial Sea View

  • 19 sq m
  • Sleeps 3

View all photos for Double Room Superior With Panoramic View

Premium bedding, Select Comfort beds, minibar, in-room safe

Double Room Superior With Panoramic View

  • 20 sq m
  • Sleeps 2

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About this property

Zalmedina Hotel

Beach fun, near Bocagrande Beach
Along with a restaurant, this smoke-free hotel has a conference center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Zalmedina Hotel offers 50 air-conditioned accommodations with minibars and safes. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

With your stay at Zalmedina Hotel, you're connected to the convention center and just a quick walk from Bocagrande Beach. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Steps from Bocagrande Beach and 6 minutes by car from Cartagena de Indias Convention Center
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at Zalmedina Hotel. Free self parking is available.

This 3.5-star Cartagena hotel is smoke free.

Zalmedina Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Direct access to the beach
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: COP 107100
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: COP 107100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zalmedina Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for COP 70000 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 80000 per vehicle (roundtrip)
  • Early check-in fee: COP 107100 (subject to availability)
  • Late check-out fee: COP 107100 (subject to availability)
  • Rollaway bed fee: COP 70000 per night
  • Administrative fee: COP 6196 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Zalmedina Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 4 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Zalmedina
Zalmedina
Zalmedina Cartagena
Zalmedina Hotel
Zalmedina Hotel Cartagena
Zalmedina Hotel Hotel
Zalmedina Hotel Cartagena
Zalmedina Hotel Hotel Cartagena

Zalmedina Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 53 out of 171 reviews
Rating 8 - Good. 49 out of 171 reviews
Rating 6 - Okay. 42 out of 171 reviews
Rating 4 - Poor. 11 out of 171 reviews
Rating 2 - Terrible. 16 out of 171 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

ronald, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

E Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location.
Stayed 1 night in May 2025

8/10 Good

ronald, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Edwar, Clifton

Liked: Staff & service
Disliked: Amenities
The property is on the 2nd floor so you need to walk up the stairs. The elevator does not go all the way down to the 1st floor. So, you will need to carry your luggage up to the 2nd floor when checking in and out. The location is convenient for shopping and dining.
Stayed 1 night in Mar 2025

8/10 Good

ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Luz Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to express my gratitude to the entire work team at the Zalmedina hotel. My stay with my mother was really excellent, the kindness of all the employees including the cleaning lady. Everything was excellent, every day they cleaned our room, the breakfast was excellent and the hotel is in an excellent location close to the beach, restaurants and shopping places. Thanks to the entire team at the Zalmedina hotel.
Stayed 5 nights in Jan 2025

10/10 Excellent

Shemel

Stayed 1 night in Jan 2025

10/10 Excellent

Jose tito

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2025

10/10 Excellent

Victoria, Montreal

Liked: Staff & service, property conditions & facilities
Stayed 17 nights in Dec 2024

10/10 Excellent

Ferney De Jesus Sepulveda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so great
Stayed 4 nights in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Sean

Travelled with group
Liked: Room comfort
Disliked: Staff & service

Never again

Rooms with balcony was very small, bathroom small. Toilet wouldn’t flush the first night. No 24hour maid service, you couldn’t get extra towels.every time you left your room the key would connected to the air conditioner. Room was always hot when you came back
Stayed 6 nights in Sep 2024

6/10 Okay

Dante

Stayed 5 nights in Aug 2024

6/10 Okay

Rodolfo

Stayed 4 nights in Jul 2024

6/10 Okay

Luz Andrea

Stayed 3 nights in Jun 2024

2/10 Terrible

Lernard

Disliked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023

10/10 Excellent

yesid

Stayed 3 nights in Dec 2023

8/10 Good

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can only say great things about the service and the people who work at the hotel. English isn’t widely spoken but all employees are super kind. Breakfast comes in two plates which are served, includes cut fruits and cheese bread ham traditional cooked plantain. There was a watermelon juice once in our stay which was amazing. Now I want to describe my experience in-front of the hotel , the employees of the two tour agencies were attacking us every time we go in and out till we booked a trip to check out baru. We booked the 4 island tour which I want to not recommend for people who don’t like speeds. The van that picked us up was very old and hardly could breath on there. The boat that takes you in the sea is old and fast and I was having hard time. But they won’t say that to you they just want you to book. I wish we had peace going in and out of the hotel but those agents try to sell you things every time The location is good near the beach stores and restaurants. Jeremy the young guy who works at the hotel was always helpful.
Stayed 4 nights in Dec 2023

4/10 Poor

Shaun

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Nov 2023

4/10 Poor

Roger, Miami

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is a lot older and uglier than the pictures. When I arrived elevator wasn’t working, so I had to carry my 3 bags for 7 flight of stairs. Room smell humid. At night I would hear the street like of I was sleeping on it. The hotel lobby is on a second floor, so you need to carry everything up to the second floor. At the hotel entrance there are many tour operators harassing you to buy tours, they’re very insistent and every time you go in or out the hotel they’re in your face harassing you to buy. Terrible hotel, I don’t think I have a positive thing to say about my stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Eva

Stayed 2 nights in Jun 2023

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
everyone was very nice and service was quick
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was affordable, quiet, dispite being downtown and commercial avenue. Everything flowed nicely with the staff. B-fast was good. No complaints, will stay again and recommend
Stayed 3 nights in Feb 2023

10/10 Excellent

Jose, CLIFFSIDE PARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

6/10 Okay

Randall

Disliked: Amenities
This property is located 1 block from the beach, and close to dinning/shopping. However, for the same price you can stay at much better properties in the same area. Renter beware! Research.