6/10 Okay
Zie Zakaria, Coalville
8 May 2026
The room, bathroom were not really cleaned properly as there was so much dust in the room,cupboards , the sink in the bathroom had a lot of stains, no means to clean the room were available no hoover or broom.
The apartment wasn’t even the one I booked as it looked nothing like that. It was advertised with more than 1 bed but that wasn’t true, the living room looked nothing like then pictures and please don’t make me start with the check in process as the “receptionist “ did not speak English nor French which doesn’t make sense as most people you will have renting an apartment would speak either of these languages,Communication was difficult and I ended up staying in the entrance for God knows how long. It would be so much easier and convenient if the rooms are cleaned and checked before check-in and please give more accurate descriptions to avoid disappointing people. And please also make sure you put people that can easily communicate with customers so make life easier for everyone.


Zie Zakaria
Stayed 6 nights in May 2026

















