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4.0 out of 5

"This hotel does not worth the price we pay. My room door was not working during the 4 days I was there. I reported the problem to the reception but n ... " More

By a verified traveller on Mon 17 Feb 2020

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Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€117* Per night/room 29 Mar - 30 Mar

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds (High Floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite (Ambassador Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed (Club Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hyatt Regency Casablanca, you're just a quick walk from United Nations Square. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.

  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Enjoy French cuisine with garden views at Cafe M, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, reflexology or body scrubs at the spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 13 minutes by foot from La Sqala and a 2-minute drive from Marina Casablanca
  • Airport and beach shuttle service available for a fee

Hyatt Regency Casablanca ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hyatt Regency Casablanca

Everyone (3) Couples (1) Business (1)
3 out of 5
This hotel does not worth the price we pay. My room door was not working during the 4 days I was there. I reported the problem to the reception but nothing was done. I opened the fridge and a cockroach was a inside, in fact the fridge was non cold at all. When I left I saw they charge me 3 more time an item I took only once from the fridge plus they charge me for a breakfast when I took only a tea after a colleague invite me to sit with him while he was taking breakfast. The receptionist removed these things from the bill. Taxi service not impressive, taxi drivers try Always to screw people up sadly. The attitude of some staff is not comfortable, they run against you with excessive servile attitude because they want money. I was not happy really this time

Posted by , from London on 17 Feb 2020

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1 out of 5

Very disappointing and upset

I booked this hotel in November and paid for it . On the 24th of January I arrived at the hotel for check in and I have been told that my room was cancelled and they hook a room in an other hotel . I was furious . They lied saying they sent an email to me to inform about it. At the end one Moroccan colleague gave me his room. I cannot believe what happened . Ebook red should make a seriously complaint about it

Posted by , from l on 30 Jan 2018

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5 out of 5
alles top

Posted by on 15 Feb 2024

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Comment from Hotel Management

19 Feb 2024 by HYATT REGENCY Casablanca team.

Thank you, Mr. Mahmoud, for your positive feedback. We are delighted to hear that you found everything to your satisfaction. Your satisfaction is our priority, and we look forward to welcoming you again soon.

5 out of 5

Posted by on 13 Mar 2020

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5 out of 5

le confort absolu en plein Casa

Tout est bien. Personnel aux petits soins. Chambre très calme bien que située face à la place très animée. Piscine en centre ville. On en redemande.

Posted by on 5 Jul 2013

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5 out of 5

Meilleur hotel à Casa

Le Hyatt est fidèle à sa réputation d'excellence Ayant séjourné dans plusieurs hôtels à Casablanca, je peux confirmer avec certitude que le Hyatt est le meilleur Le seul point négatif est du aux travaux de tramway juste en face de l'hôtel, ce qui diminue l'accessibilité à l’hôtel. Je n'ai pas été gêné par le bruit dans ma chambre, j'ai demandé une chambre de l'autre coté Les travaux devront être terminés le 12 - 12 - 2012 Demander une chambre dans un étage élevé pour profiter de la vue

Posted by on 2 Jul 2012

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Property Features

Hyatt Regency Casablanca offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 9 meeting rooms, and limo/town car service are available. Event space at this hotel measures 27986 square feet (2600 square metres) and includes a conference centre. A nightclub, a sauna, and spa services are also featured at the family-friendly Hyatt Regency Casablanca. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Casablanca hotel.

  • 1 building
  • 255 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 27986 sq ft of conference space
  • 2600 sq. m of conference space
  • Built in 1973
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free long-term parking , Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Train station: Casa Voyageurs Station (4 km / 2.5 mi)
  • Metro station: Place Nations Unies Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle and beach shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Hyatt Regency Casablanca offers 255 accommodations with iPod docking stations and minibars. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Select Comfort beds
  • Deep-soaking bath
  • Minibar
  • iPod dock
  • Day bed
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Cafe M – Overlooking the garden, this brasserie specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Dar Beida – This restaurant specialises in Moroccan cuisine and only serves dinner. Reservations are required. Open selected days.

Pergola Pool House – Overlooking the pool, this cocktail bar specialises in international cuisine and only serves lunch. A children's menu is available. Reservations are required. Open selected days.

Living Room – This lobby lounge specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Health or beauty spa nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include Thai massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

  • Number of treatment rooms 2
  • Thai massage
  • Reflexology
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Hyatt Regency Casablanca offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MAD 600.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hyatt Regency Casablanca

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Carbon monoxide detector
  • Smoke detector
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 49.5 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 290 for adults and from MAD 145 for children
  • Airport shuttle fee: MAD 600 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: MAD 0 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casablanca Hyatt
  • Casablanca Hyatt Regency
  • Hyatt Casablanca
  • Hyatt Regency Casablanca
  • Hyatt Regency Hotel Casablanca
  • Regency Casablanca
  • Regency Hyatt Casablanca
  • Hyatt Regency Casablanca Hotel Casablanca
  • Hyatt Regency Casablanca Hotel
  • Hyatt Regency Casablanca Hotel
  • Hyatt Regency Casablanca Casablanca
  • Hyatt Regency Casablanca Hotel Casablanca

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.