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"Excellent hotel and very nice staff especially Adel from the restaurant. He is a very cheerful person and tries to please everybody. Breakfast is grea ... " More

By a verified traveller on Tue 14 Nov 2023

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Superior Double or Twin Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Duplex King Bed Mosque View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Duplex Suite City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Duplex Suite Mosque View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double or Twin Room Mosque View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Kenzi Basma Hotel, you're just a quick walk from Place Mohammed V. Features include free WiFi in public areas and free valet parking, plus 2 restaurants.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Le Bloom Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • 12 minutes by foot from Central Market of Casablanca and a 3-minute drive from Hassan II Mosque
  • Airport shuttle service available for a fee

Kenzi Basma Hotel ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Kenzi Basma Hotel

Everyone (2)
5 out of 5
Excellent hotel and very nice staff especially Adel from the restaurant. He is a very cheerful person and tries to please everybody. Breakfast is great! We had a nice room on the last floor with a great view.

Posted by on 14 Nov 2023

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Comment from Hotel Management

21 Nov 2023 by 1030869

Cher Chiraz , Merci de l'intérêt que vous portez à l'hôtel Kenzi Basma et de votre bon commentaire. C'est un plaisir de savoir que vous avez été satisfait de nos services. Cela signifie beaucoup pour nous Si vous revenez à Casablanca, nous serons ravis de vous accueillir à nouveau. Cordialement, Soufiane LouhamaneDirecteur Général

1 out of 5
Pros: nothing
Cons: To take care about internet connection, and concergrie services, and more professionalism for room service
Very very bad internet connection, no answer for technical questions, very bad welcoming service

Posted by , from Geneve on 18 May 2017

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Comment from Hotel Management

24 May 2017 by Responsable relations clients

Dear guest, Thank you for having taken time to tell us your remarks regarding your recent stay with us. The satisfaction of our customers is our priority and your comments help us to improve our quality of service every day. We inform you that there is actually a dysfonctionnement at the internet connection further to a Cut-off due to our operator. Rest reassured, we noted well all your remarks and they were passed on to the good person to take the necessary measures. We hope that you will give us the opportunity to welcome you during your next visit in Casablanca. I will be delighted to attend you personally. Best regards, Ibtissam ElBali Guest relation Manager.

2 out of 5

Quelle déception!

Pros: Rien
Cons: La propreté et l'infrastructure
Mon lit et la salle de bain avaient été utilisés avant mon arrivée. Les oeufs brouillés du petit déjeuner étaient froid Le wifi fonctionne une fois sur deux La douche était cassée

Posted by , from Casablanca on 10 Feb 2017

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Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms. Public spaces have free WiFi. The business-friendly Kenzi Basma Hotel also features multilingual staff, coffee/tea in common area, and concierge services. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Casablanca hotel.

  • 1 building
  • 114 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Train station: Casa Voyageurs Station (3.5 km / 2.1 mi)
  • Metro station: Place Nations Unies Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Kenzi Basma Hotel offers 114 accommodations with minibars (stocked with some free items) and a safe. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a bath, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Bathtub
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • International calls (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Le Bloom Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Le Comptoir – This bar specialises in Spanish cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 300.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Kenzi Basma Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Safety features at this property include a fire extinguisher, a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Contactless check-out is available.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 120 for adults and from MAD 60 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kenzi Basma
  • Kenzi Basma Casablanca
  • Kenzi Basma Hotel
  • Kenzi Basma Hotel Casablanca
  • Kenzi Basma Hotel Hotel
  • Kenzi Basma Hotel Casablanca
  • Kenzi Basma Hotel Hotel Casablanca

You should know

  • Pets and service animals are not allowed on site.
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