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Kenzi Basma Hotel

4.0 star property

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Photo gallery for Kenzi Basma Hotel

2 restaurants, breakfast, lunch, dinner served; international cuisine
Property video
Exterior
Deluxe Room Mosque View
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Avenue Moulay Hassan 1er, Casablanca, 20000
  • Place, United Nations Square
    ‪2 min walk‬
  • Place, Place Mohammed V
    ‪7 min walk‬
  • Place, Central Market of Casablanca
    ‪11 min walk‬
  • Airport, Casablanca (CMN-Mohammed V)
    ‪41 min drive‬

Room options

View all photos for Family Duplex King Bed Mosque View

Family Duplex King Bed Mosque View

Family Duplex King Bed Mosque View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room City View

Deluxe Room City View

Deluxe Room City View

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, pillow-top beds, free minibar items, in-room safe

Superior Room

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room City View

Superior Room City View

Superior Room City View

7.6 out of 10
Good
(8 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Duplex Suite Mosque View

Duplex Suite Mosque View

Duplex Suite Mosque View

  • City view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room Mosque View

Deluxe Room Mosque View

Deluxe Room Mosque View

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex Suite City View

Premium bedding, pillow-top beds, free minibar items, in-room safe

Duplex Suite City View

  • City view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room Twin Bed Mosque View

Premium bedding, pillow-top beds, free minibar items, in-room safe

Deluxe Room Twin Bed Mosque View

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room Twin Bed City View

Premium bedding, pillow-top beds, free minibar items, in-room safe

Deluxe Room Twin Bed City View

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Superior Room Twin Bed City View

Superior Room Twin Bed City View

Superior Room Twin Bed City View

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Single Bed

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About this property

Kenzi Basma Hotel

Art Deco hotel with 2 restaurants, near Hassan II Mosque
2 restaurants, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and 24-hour room service.
Kenzi Basma Hotel offers 114 accommodations with minibars (stocked with some free items) and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Kenzi Basma Hotel. During your stay, you're just a quick walk from United Nations Square. You'll find features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at Le Bloom Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Steps from United Nations Square and 4 minutes by foot from Abderrahman Slaoui Foundation Museum
  • Airport shuttle service available for a fee
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

Public spaces have free WiFi. The business-friendly Kenzi Basma Hotel also features multilingual staff, coffee/tea in a common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Casablanca hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Le Bloom Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Le Comptoir - This bar specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: MAD 100 for adults and MAD 50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Bloom Restaurant
  • Le Comptoir

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift (81 centimetre wide door)
  • Low-height bed (50 centimetre high)
  • Low-height desk
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kenzi Basma Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 300.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MAD 100 for adults and MAD 50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Kenzi Basma
Kenzi Basma Casablanca
Kenzi Basma Hotel
Kenzi Basma Hotel Casablanca
Kenzi Basma Hotel Hotel
Kenzi Basma Hotel Casablanca
Kenzi Basma Hotel Hotel Casablanca

Kenzi Basma Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 124 out of 391 reviews
Rating 8 - Good. 146 out of 391 reviews
Rating 6 - Okay. 66 out of 391 reviews
Rating 4 - Poor. 26 out of 391 reviews
Rating 2 - Terrible. 29 out of 391 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Darline

Stayed 1 night in Oct 2025

10/10 Excellent

Mariange

Stayed 2 nights in Oct 2025

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Lalla Nazha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, and the staff are very friendly and helpful — I really appreciated their kindness and warm attitude. However, during the night, it was a bit noisy as some guests were talking and shouting loudly, which made it hard to sleep. Also, there weren’t enough towels provided in the room, which was a little inconvenient. Other than that, everything else was great — the hotel’s atmosphere is nice, and I enjoyed my stay overall. I hope they can improve sound management and provide more towels to make the experience even better.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist got my last name confused with a similar one but was quick to fix the issue. The hotel porter also helped me get a special charger since they have different outlets. The only bad things that I found in my room was a weird white powder in the folder under the tv and ants that suddenly appeared after I finished taking a shower. Overall, I had a pleasant sleep and a delicious breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Olatomiwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience in a great location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Varvara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettable stay

It was like always an excellent stay. I highly reccomend if you are doing tourism or you are on the business trip. Centric. Very easy to get to places worth visiting as well as the business zones. Thank you to Bouchra for always wonderful service in housekeeping. Amazing staff at the reception desk. Top top.
Stayed 4 nights in Jul 2025

8/10 Good

Sergio

Liked: Amenities
I had no idea they provided room service. I had to ask on my 2nd day.
Stayed 2 nights in Jul 2025

6/10 Okay

ELKEBIR

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was excellent, the lobby is nice. I wasn’t so happy with the room though: 1) the kettle was broken (the staff changed it quickly, so that speaks pretty highly of the good service) 2) the balcony door was broken and couldn’t lock (safety threat when sleeping). 3) wifi extremely weak 4) cups not super clean, one in a small storage next to the fridge wasn’t cleaned.
Stayed 1 night in Jul 2025

10/10 Excellent

Varvara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs wor

Room was spacious but several problems. Sink plug did not work, pillows were like rocks, neither wifi did not work in our room 602, breakfast was not very good lots of choice but not great. View from our room was spectacular. Staff were very friendly and helpful
Stayed 3 nights in May 2025

10/10 Excellent

Abdul Kadir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For some reason, our breakfast was not included and Haffsa the IT manager very kindly offered 1 breakfast as gesture of goodwill. She was very polite and professional. Also housekeeping was excellent especially the lady Bauchra was particular about the cleanliness and kept the room spotless. Highly recommended. Will go there again
Stayed 4 nights in May 2025

10/10 Excellent

Christy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location close to medina, train station and main part of city. Clean and nicely appointed room.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and beautiful hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Lisa

Liked: Staff & service
The hotel area was safe enough, around the hotel didnt seem to have much dining restaurants close by.
Stayed 3 nights in Mar 2025

10/10 Excellent

Anjandeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. Convenient location, close to lots of shopping and dining options and walkable to tourist sightseeing options. The staff was friendly and courteous. Our rooms were beautiful, very clean and smelled wonderful. Wish we had another day to spend here because the hotel was wonderful!
Stayed 1 night in Feb 2025

4/10 Poor

jiraporn

Disliked: Staff & service
It was the first day we arrived in Casablanca. We got a room and then I found that there was a broken mirror on the clothset so I notified the staff and requested for a new room. Apparently, we have to wait for an hour for a new room and we are very tired from the traveling from the airport and needed to use the bathroom.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Nozm, Springfield Gardens

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It was just ok rooms were small and dusty. Employees were very good responsive. In need of some upgrades very average .
Stayed 1 night in Nov 2024

6/10 Okay

Nozm, Springfield Gardens

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It was just ok , rooms were small , dusty in need of upgrades. The employee response was good when u needed something.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will never book here again.

This has to be one of the worst experiences I’ve had to date. From my bookings not being updated as requested to phone calls from staff after 1am to request proof of marriage (a practice that has since been abolished and either way was not acceptable to contact and wake clients at this time for anything other than an emergency). I am disgusted by how we have been treated, the lack of professionalism and management has been abhorrent. We will be formally complaining to the British consulate, and Kenzi Group, as well as sharing this experience online.
Stayed 1 night in Oct 2024

6/10 Okay

Dorit

Business traveller
Liked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Musab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Svitlana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel (4 stars by the way), old and dirty. Staff is friendly and speak English very well. Didn't like our stay at all. I hope I don't have to travel to Morroco ever again.
Stayed 7 nights in Aug 2024