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Novotel Casablanca City Center

4.0 star property

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Photo gallery for Novotel Casablanca City Center

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Bathroom shower
Interior
Porch

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Zaid Ouhmad & Rue Sidi Belyout, Casablanca, 20190
  • Place, Central Market of Casablanca
    ‪7 min walk‬
  • Place, United Nations Square
    ‪10 min walk‬
  • Place, Place Mohammed V
    ‪13 min walk‬
  • Airport, Casablanca (CMN-Mohammed V)
    ‪41 min drive‬

Room options

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(23 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

  • Partial sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Novotel Casablanca City Center

A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and a business center. Housekeeping is available on request.
Novotel Casablanca City Center offers 281 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations are furnished with double sofa beds. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Casablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and fans. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Novotel Casablanca City Center, you're just a quick walk from Complex Cultural Sidi Belyout. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Within a 10-minute walk of United Nations Square and Central Market of Casablanca
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2799 square feet (260 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Novotel Casablanca City Center.

Smoking is allowed in designated areas at this 4-star Casablanca hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Delight Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Delight Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,799 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (72 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 17 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 6:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Novotel Casablanca City Center
Novotel Hotel Casablanca City Center
Accor Casablanca City Center
Casablanca Novotel
Novotel Casablanca City Hotel Casablanca
Novotel Casablanca City Center Hotel
Casablanca Novotel
Accor Casablanca City Center
Novotel Casablanca City Center Hotel
Novotel Casablanca City Center Casablanca
Novotel Casablanca City Center Hotel Casablanca

Novotel Casablanca City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 200 out of 789 reviews
Rating 8 - Good. 335 out of 789 reviews
Rating 6 - Okay. 141 out of 789 reviews
Rating 4 - Poor. 62 out of 789 reviews
Rating 2 - Terrible. 51 out of 789 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Stephen

Travelled with partner
Disliked: Cleanliness, staff & service
We had broken door lock, told the front desk didn’t get fixed until two days later. One day we were coming back to the hotel, upon elevator opens, a half naked man was inside. The hotel security is too loose. Wifi wasn’t available on Dec 4th. No wifi for 24 hours. Wasted our time with the technician to figure out what’s the problem. We had to use data. The tiny cheap flimsy paper cups were provided to the hotel rooms. We had hard time use them to drink coffee or tea and brush teeth. Breakfast was never served on time. It is supposed to start at 6:30am but wasn’t ready until after 7:15am. The coffee was never hot, if you need hot water for tea you have to ask the waiter. Breads are not fresh, mostly days or weeks old. Waiters in the breakfast room always lurking making people uncomfortable! Gym was fine.
Stayed 9 nights in Nov 2025

2/10 Terrible

Imrana Banu

Liked: Cleanliness, amenities
I stayed one night hoping to get some rest before an 8-hour flight. The room had no functioning air conditioning and the hotel staff were unhelpful when I raised the issue. I was unable to sleep and had to leave exhausted. For the price and convenience I expected better — unwillingness (or inability) to fix a basic amenity made the stay unacceptable. Would not recommend
Stayed 1 night in Nov 2025

4/10 Poor

Abdulaziz, Riyadh

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My experience was for two nights, and it didn't live up to the standards of a 4-star hotel. The hotel is dilapidated, and the furniture is dirty and stained. The breakfast was very simple not tasty at all. The staff was excellent, except one! The hotel entrance is extremely chaotic due to the heavy traffic! They allowed me to check in early.
Stayed 2 nights in Nov 2025

8/10 Good

jophen

Liked: Cleanliness, property conditions & facilities, room comfort
A good hotel and overall very pleasant. Some receptionists could use a bit more of customer service. Some of the words they choose comes out quite rude, but it could also be due to the language barrier.
Stayed 4 nights in Oct 2025

4/10 Poor

Gregory

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Waiting 45 minutes to get checked into my room is unacceptable.
Stayed 1 night in Oct 2025

6/10 Okay

Roseann

Disliked: Amenities
This is definitely a budget property, but the neighborhood is central.
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy Chloe

Stayed 1 night in Oct 2025

2/10 Terrible

TARNYA

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
To start with the room had a musty smell like an old train carriage. There were two paper cups to use for drinks not suitable to reuse and useless. No milk for hot drinks. The bottom sheet didnt reach end of matress nor was it tucked in. The bed was solid and the pillows in the pillow cases literally in two pieces. My husband got an electric shock off the lamp.
Stayed 1 night in Sep 2025

8/10 Good

Tom

Stayed 1 night in Sep 2025

8/10 Good

Aimee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We
Stayed 1 night in Aug 2025

8/10 Good

craig

Liked: Cleanliness
good location, nice room, so-so dining, staff attitude.
Stayed 6 nights in Jul 2025

8/10 Good

Afan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sea view from room, in a safe area with other hotels, next to transportation hub
Stayed 2 nights in Jul 2025

6/10 Okay

Shuzhuo

Stayed 1 night in Jul 2025

10/10 Excellent

adel

Stayed 2 nights in Jun 2025

6/10 Okay

Avinash

Stayed 5 nights in Jun 2025

6/10 Okay

Agnes

Travelled with group
Liked: Cleanliness
Front deck staff is nice; but housekeeping needs improvement.
Stayed 1 night in May 2025

2/10 Terrible

Thierno

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Apr 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

KHALED

Disliked: Cleanliness, property conditions & facilities
Its a 2 stars hotel not 4 , room was terrible the bathroom also no A/C the reception said because its april its cold no need for A/C . I wouldn’t recommend anyone to stay there .
Stayed 1 night in Apr 2025

10/10 Excellent

Adnan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay it was clean and close to all attractions.
Stayed 1 night in Mar 2025

10/10 Excellent

Tina Travaglini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, restaurant was excellent. We felt comfortable and at home. Wanted to say thank you to them all for their warm welcome and help they provided
Stayed 3 nights in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very good
Stayed 4 nights in Feb 2025

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very good
Stayed 2 nights in Feb 2025