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Novotel Casablanca City Center

4.0 star property

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Photo gallery for Novotel Casablanca City Center

A high-rise hotel with multiple floors, prominent signage for 'Novotel' and 'Hotel ibis', and a large billboard advertising 'Allo ibis'.
Porch
Interior
Miscellaneous
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Zaid Ouhmad & Rue Sidi Belyout, Casablanca, 20190
  • Place, Central Market of Casablanca
    ‪8 min walk‬
  • Place, United Nations Square
    ‪10 min walk‬
  • Place, Place Mohammed V
    ‪13 min walk‬
  • Airport, Casablanca (CMN-Mohammed V)
    ‪45 min drive‬

Room options

View all photos for Standard Twin Room, Multiple Beds

A hotel room with two beds, a sofa, a framed picture on the wall, and a window with curtains.

Standard Twin Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a bedside table, a lamp, a window, and a wall-mounted picture.

Standard Room, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(25 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a bedside table, a lamp, a window, and a wall-mounted picture.

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

A hotel room with a TV, a dining table with chairs, a sofa, and a window with curtains.

Junior Suite, 1 King Bed with Sofa bed

  • Partial sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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The price is €114
includes taxes & fees
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About this property

Novotel Casablanca City Center

A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and a business center. Housekeeping is available on request.
Novotel Casablanca City Center offers 281 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations are furnished with double sofa beds. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Casablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and fans. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Novotel Casablanca City Center, you're just a quick walk from Complex Cultural Sidi Belyout. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Within a 10-minute walk of United Nations Square and Central Market of Casablanca
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2799 square feet (260 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Novotel Casablanca City Center.

Smoking is allowed in designated areas at this 4-star Casablanca hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Delight Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Delight Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,799 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (72 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 17 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 6:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Novotel Casablanca City Center
Novotel Hotel Casablanca City Center
Accor Casablanca City Center
Casablanca Novotel
Novotel Casablanca City Hotel Casablanca
Novotel Casablanca City Center Hotel
Casablanca Novotel
Accor Casablanca City Center
Novotel Casablanca City Center Hotel
Novotel Casablanca City Center Casablanca
Novotel Casablanca City Center Hotel Casablanca

Novotel Casablanca City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 212 out of 808 reviews
Rating 8 - Good. 341 out of 808 reviews
Rating 6 - Okay. 141 out of 808 reviews
Rating 4 - Poor. 63 out of 808 reviews
Rating 2 - Terrible. 51 out of 808 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and friendly. Clean and modern property.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at this Novotel many times and it is conveniently located to the Casa Port Train Station which has a train that goes to the CMN Airport. The staff is very friendly and the hotel room is the cleanest.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay it was clean and close to all attractions.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with family.
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Branavan

Disliked: Staff & service, amenities, property conditions & facilities
Not up to the same standards i expect from Novetel. Staff were not helpful and didn't mention that breakfast was included. They also seem to not be helpful in arranging taxis services.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Amit Pal Singh

Liked: Cleanliness, amenities, property conditions & facilities
Good staff but hotel was missing iron and iron board. Apparently they only have 10 iron for the whole 17 floors hotel. Breakfast was good.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel for having rest
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Roseann

Disliked: Amenities
This is definitely a budget property, but the neighborhood is central.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Afan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sea view from room, in a safe area with other hotels, next to transportation hub
Stayed 2 nights in Jul 2025
Verified

8/10 Good

craig

Liked: Cleanliness
good location, nice room, so-so dining, staff attitude.
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Marta

Liked: Cleanliness, staff & service, amenities
The breakfast room was too small for so many people and on one of the days there wasn't any cups or plates available at 7.30am. Only two coffee machines available for such a big hotel is also quite disappointing as the line for coffee would be long. But apart from that, great hotel and staff!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Viatcheslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and attentive stuff.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Syed Wasif

Disliked: Amenities
Poor breakfast poo service. Paid for breakfast and still didn’t get any breakfast. Duty manager didn’t care and was a blame game
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lava

Liked: Cleanliness, staff & service, property conditions & facilities
Good service good breakfast
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ismara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, convenient location, train station is walking distance, shops and shopping are walking distance, the staff is very friendly and helpful
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Ruphin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was good.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Alioune

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and very friendly staff
Stayed 2 nights in Jul 2024
Verified

8/10 Good

jophen

Liked: Cleanliness, property conditions & facilities, room comfort
A good hotel and overall very pleasant. Some receptionists could use a bit more of customer service. Some of the words they choose comes out quite rude, but it could also be due to the language barrier.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Aimee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We
Stayed 1 night in Aug 2025
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for one night as transit
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillow were wonderful!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Mayukh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, good clean rooms however the linen was a bit stained. Breakfast had a variety. Great location. Thanks for tge lovely stay.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and very friendly
Stayed 1 night in Aug 2024
Verified

8/10 Good

Omar Marcial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to businesses an train station. Huge lobby and good breakfast
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet digs

Abundant breakfast buffet, sage and clean facility, very helpful staff, great location next to Medina and train station
Stayed 1 night in Dec 2024