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Oum Palace Hôtel & Spa Casablanca

4.0 star property

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Photo gallery for Oum Palace Hôtel & Spa Casablanca

Lobby
Daily buffet breakfast for a fee
Premium bedding, down duvets, Select Comfort beds, minibar
Sauna
Superior Twin Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
12 Rue Kamal Mohamed, Casablanca, 20000
  • Place, Central Market of Casablanca
    ‪7 min walk‬
  • Place, United Nations Square
    ‪7 min walk‬
  • Place, Place Mohammed V
    ‪10 min walk‬
  • Airport, Casablanca (CMN-Mohammed V)
    ‪45 min drive‬

Room options

View all photos for Superior Twin Room

Premium bedding, down duvets, Select Comfort beds, minibar

Superior Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for CHAMBRE SINGLE / DOUBLE

Premium bedding, down duvets, Select Comfort beds, minibar

CHAMBRE SINGLE / DOUBLE

8.4 out of 10
Very good
(5 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Premium bedding, down duvets, Select Comfort beds, minibar

Superior Double or Twin Room

7.0 out of 10
Good
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for CHAMBRE DEUX LITS

Premium bedding, down duvets, Select Comfort beds, minibar

CHAMBRE DEUX LITS

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, down duvets, Select Comfort beds, minibar

Superior Twin Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Oum Palace Hôtel & Spa Casablanca

Along with 2 restaurants, this hotel has a full-service spa and 3 coffee shops/cafes. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Oum Palace Hôtel & Spa Casablanca offers 112 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 32-inch plasma televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Casablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
With your stay at Oum Palace Hôtel & Spa Casablanca, you're connected to a shopping center and just a quick walk from Complex Cultural Sidi Belyout. Free WiFi in public areas, free valet parking, and a free manager's reception are available.
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Enjoy a bite to eat at Le RIF, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Indulge with detox wraps, mud baths, or deep-tissue massages at the spa
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room, a sauna, and a ropes course
  • Just a 4-minute drive from Hassan II Mosque and 11 minutes from Morocco Mall
  • Airport and local-area shuttle service available for a fee
Oum Palace Hôtel & Spa Casablanca offers its guests a full-service spa and a sauna. There are 2 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Spa services, barbecue grills, and a vending machine are also featured at Oum Palace Hôtel & Spa Casablanca. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Casablanca hotel.

The hotel hosts a free manager's reception daily.
Le RIF - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
Montreux - This restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 13 per person
  • 2 restaurants
  • 3 coffee shops/cafes
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Le RIF
  • Montreux

Things to do

  • Archery
  • Full-service spa
  • Helicopter/aeroplane tours
  • Ropes course
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Outdoors

  • Barbecue grill

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Oum Hotel
Oum Palace
Oum Palace Casablanca
Oum Palace Hotel
Oum Palace Hotel Casablanca
Oum Palace Hotel Spa
Oumpalace Hotel SPA
Oum Palace Hotel Spa
Oum & Casablanca Casablanca
Oum Palace Hôtel Spa Casablanca
Oum Palace Hôtel & Spa Casablanca Hotel

Oum Palace Hôtel & Spa Casablanca Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 48 out of 162 reviews
Rating 8 - Good. 46 out of 162 reviews
Rating 6 - Okay. 39 out of 162 reviews
Rating 4 - Poor. 20 out of 162 reviews
Rating 2 - Terrible. 9 out of 162 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to plenty of restaurants and shopping
Stayed 1 night in Nov 2025
Verified

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Generally a good hotel in a good location.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Khady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!! The hotel clean, and the breakfast is great with lot of choice.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs, perfect location For a price, it is a good hotel
Verified

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good service and friendly staff.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Lalla meriam

Disliked: Property conditions & facilities, room comfort
Not bad average, just very noisy around, breakfast is OK but expensive.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service
Excellent
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff and very clean. But difficult for car parking.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Shamsul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really helpful.
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Misaki

Liked: Staff & service, amenities, property conditions & facilities
Workers were so nice and helpful. I had a great experience staying at this hotel.
Stayed 2 nights in Dec 2022
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oumpalace was very clean and had good wifi. Very close to restaurants and shopping. Staff also were very helpful and kind.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

LORENA

Liked: Cleanliness, staff & service
It was a good central location, decent restaurant across the street. But no breakfast was included.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. It was close to the train station so easy to get to. The check in was a bit slow, otherwise all was good.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Ugo Antonio

Liked: Cleanliness, staff & service, amenities
Nothing special except for the doorman Hamsa who was very polite and helpful
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Aleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff at this hotel. The hotel is new and bright, the rooms are big and well priced. They kept my suitcase for 3 weeks before I would check in.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of markets within easy walking distance to find anything and everything you may want or didn't realize you needed. Breakfast buffets were great, add it to your reservation and save the hassle of buying it each morning. Staff was very helpful and went out of their way to make my short stay enjoyable. Plenty of food choices in the area.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Taylore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Bedrooms were spacious and clean. Staff were really nice to deal with especially after having some issues with our shower they moved us to a new room without any issues. I would highly recommend
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Shamim

Liked: Cleanliness, staff & service, amenities
Fabulous breakfast & great location. However, the food at breakfast should have been covered as there were flys around the bread, cakes/pastries. The Wi-Fi was very poor as soon as you connected it kept dropping out. I told the staff & he said he would get it resolved but the problem remained daily throughout my stay
Stayed 4 nights in Jun 2025
Verified

4/10 Poor

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
Phone was not working and find her in the room
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Linda

Liked: Cleanliness
Disliked: Staff & service
-
Stayed 1 night in Apr 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for the price. The hotel is easy walking distance to the central train station and there are many big chain hotels nearby, for example Hyatt and Novotel and Sofitel. There are also many restaurants around. The train to the airport costs $8 in first class and leaves ten minutes to every hour. There is a police station about 200 meters away and I got the impression the surrounding area is very safe.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Grant

Disliked: Staff & service
Just okay.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

kimberly

Liked: Cleanliness, staff & service
Hotel is fine- AC is ok- did have some mold in shower and the street is very noisy - would have been really bad without a sound machine- good bfast
Stayed 1 night in Apr 2023
Verified

6/10 Okay

karen

Disliked: Staff & service, property conditions & facilities
Basic accommodation, Quite close to train station, no towels provided at first, AC was difficult to manage, bathrooms were clean
Stayed 1 night in May 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casablanca break

My stay at Oum Palace was very comfortable. Yasir at the front desk welcomed me in at 2am since my flight was late, I was able to relax and walk the Medina which is right next to the hotel, and enjoy delightful Moroccan coffee and fresh fish at the fish market on the other side of the hotel. Breakfast is adequate, probably the major criticism I would have is that after the tour groups leave by 8am the breakfast area is definitely picked over. One needs to eat their breakfast by around 630 or else the selection isn't great. But this is a good experience overall for a hotel.
Stayed 5 nights in May 2025