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Residence Ciastel

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Exterior
In-room safe, blackout curtains, soundproofing, free WiFi
Dining
Slippers
Apartment, Garden View | Living area

Reviews

9.8 out of 10
Exceptional

Entire apartment

Sleeps 5

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Spa
  • Outdoor space
  • Barbecue grill

Explore the area

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Str. Minert 2, Oltretorrente, Provincia autonoma di Bolzano - Alto Adige, 39040
  • Place, Alpe di Siusi Ski Area
    ‪3 min walk‬
  • Place, Ortisei-Furnes Gondola
    ‪13 min walk‬
  • Place, Seceda Ski Area
    ‪13 min walk‬
  • Airport, Bolzano (BZO)
    ‪39 min drive‬

Room options

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Exterior
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5.0 out of 5, Exceptional, 2 reviews
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About this property

Residence Ciastel

With direct access to the slopes, Residence Ciastel makes guests feel at home with amenities like a full-service spa, ski storage, and complimentary wireless internet access. Housekeeping is available once per stay.
Residence Ciastel offers 10 accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the residence include ski-in/ski-out access.
Guests can indulge in a pampering treatment at the residence's full-service spa, ciastel. The spa is equipped with a hot tub and a steam room.
During your stay at Residence Ciastel, you're just a quick walk from Dolomites. Enjoy features like free WiFi in public areas and a free ski shuttle, plus a full-service spa.
  • Free WiFi (speed: 50+ Mbps)
  • Take a swim in the outdoor
  • Indulge in a treatment at the full-service spa
  • Amenities include locker space, laundry facilities, and a car charging station
  • Onsite recreation includes ski-in/ski-out access
  • Steps from Dolomites and Val Gardena
  • Free ski shuttle service
  • Pets welcome for a fee
Residence Ciastel offers its guests a full-service spa and ski-in/ski-out access. Public spaces have free WiFi. Spa services, barbecue grills, and multilingual staff are also featured at Residence Ciastel. You'll have access to the indoor pool and outdoor pool at a partner property.

This 4-star Castelrotto residence is smoke free.

Property amenities

Ski

  • Close to skiing
  • Free ski shuttle
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski storage
  • Ski-in/ski-out access

Pool/Spa

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Full-service spa
  • Hot tub
  • Steam room

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free ski shuttle

Bathroom

  • Slippers

Living spaces

  • Communal living room

Outdoor areas

  • Garden
  • Gas grill
  • Outdoor furniture
  • Picnic area

Laundry

  • Laundry facilities

Pets

  • Pet friendly
  • Fee: EUR 20 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift (100 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Housekeeping available once per stay
  • Local maps
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Safe
  • Tour and ticket assistance

Things to do

  • Ski storage
  • Ski-in/ski-out access
  • Indoor pool (guest access) nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Garden
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: EUR 100
Late check-in fee: EUR 100 for check-in between 8:00 PM and 11:30 PM

Check-out

Check-out before 9:00 AM
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: EUR 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 100 (subject to availability)
  • Late check-in fee: EUR 100 for check-in between 8:00 PM and 11:30 PM
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT021019B4BT6KM5PL
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Residence Ciastel Reviews