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Grand Hotel Presolana

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Food and drink
Outdoor dining
2 indoor pools, pool loungers
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Via Santuario 35, Castione della Presolana, BG, 24020
  • Place, Seriana and Scalve Valleys
    ‪1 min walk‬
  • Place, Le Chiese delle Diocesi Italiane Sanctuary
    ‪11 min walk‬
  • Place, Lake Endine
    ‪45 min drive‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪71 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

LCD TV

Suite

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

LCD TV

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Exclusive Suite, Connecting Rooms

Minibar, in-room safe, desk, soundproofing

Exclusive Suite, Connecting Rooms

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Grand Hotel Presolana

Start your day at Grand Hotel Presolana with a complimentary breakfast before a day on the slopes, and return to relax in a full-service spa. All 104 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with digital channels, and other amenities include balconies and minibars.
Grand Hotel Presolana offers 104 accommodations with minibars and safes. Rooms open to balconies. Accommodations are furnished with day beds and desks. LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

2 indoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA not free of charge has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

During your stay at Grand Hotel Presolana, you're just a quick walk from Le Chiese delle Diocesi Italiane Sanctuary. You'll find features like free breakfast, free WiFi in public areas, and free self parking. Built in 1970, this luxury property has 104 rooms on 5 floors. This property offers pet-friendly amenities like food and water bowls. All rooms offer free WiFi and balconies.
  • All accommodations offer balconies, 24-hour room service, and LCD TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Take a swim in the 2 indoor pools or soak in the 2 hot tubs
  • Indulge with aromatherapy, hot stone massages, or detox wraps at SPA not free of charge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts, a gym, and a steam room
  • Just a 2-minute drive from Le Chiese delle Diocesi Italiane Sanctuary and 5 minutes from Scalve Valley
  • Airport and ski shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, enjoy treatments at the full-service spa, a relaxing soak in one of the 2 hot tubs, and an invigorating swim in one of the 2 indoor swimming pools. This mountain property's ski shuttle (surcharge) will get you to the slopes in no time. Grand Hotel Presolana helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in one of the property's 2 bars/lounges.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi. This ski property also offers a children's pool, a health club, and a sauna. Self parking is free.

This 5-star Castione della Presolana property is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10 AM.
Grand Hotel Presolana has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free covered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Piano
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis
  • Tennis lessons

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Built in 1970
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Day bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in fee: EUR 30 for check-in between 2 PM and 6 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.00 per night.
  • Cribs (infant beds) are available for EUR 15.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 30 for check-in between 2 PM and 6 PM
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 15.00 per night
  • Rollaway bed fee: EUR 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Hotel Presolana
Grand Hotel Presolana Castione della Presolana
Grand Presolana
Grand Presolana Castione della Presolana
Grand Hotel Presolana Inn
Grand Hotel Presolana Castione della Presolana
Grand Hotel Presolana Inn Castione della Presolana

Grand Hotel Presolana Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 50 reviews
Rating 8 - Good. 17 out of 50 reviews
Rating 6 - Okay. 8 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima la piscina e le camere sono spaziose
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Si può fare di meglio...

Suite un po' deludente, ma pulitissima e abbastanza spaziosa. Doccia piccola, ma apprezzabili i due lavabi. Servizio al tavolo della cena e della colazione lentissimo, quindi armatevi di molta pazienza! Spa non completamente accessibile, perché si può usufruire solo delle due piscine, stanza del sale e docce emozionali.
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
soggiorno gradevole . Ho utilizzato la SPA. Personale preparato
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo molto curato e pulito. Colazione abbondante e buona! Piscina dei bambini calda e abbastanza tranquilla. Camere ampie e ben attrezzate
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piacevole la SPA e bella la location. Personale molto gentile e professionale. Ottimo il buffet della prima colazione
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Costo eccessivo piscina e connessi. Non ho utilizzato nulla.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Camera spaziosa, pulita e ben arredata. Purtroppo la piscina in alcune ore della giornata era riservata solo ad alcuni clienti.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I ragazzi sopra i 14 anni dovrebbero poter accedere alla piscina degli adulti
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasi di verde e di pace nel cuore della Presolana!

Un oasi di verde e di pace, il Grand Hotel Presolana. Hotel molto confortevole e pulito che unito alla cortesia e disponibilità del personale rendono questo Hotel di altissimo livello! Consiglio vivamente in quanto ottimo rapporto qualità prezzo!
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Pasquale

Liked: Cleanliness
Disliked: Staff & service

difficilmente ci tornerò

Sono arrivato in hotel alle 13.30 prima delle 14 (ora prevista per il check-in) alle 15 la Camera non era ancora pronta ...dopo ripetute lamentele con la reception alle 16.00 ci è stata data una Camera di appoggio eppoi alle 17 30 la nostra Camera...ci hanno spostato in un altra colonna dell'albergo e ci siamo portati le valigie da soli.. la nuova Camera era molto grande e pulita ma non aveva l'aria condizionata funzionante e la notte abbiamo dormito con le finestre aperte...dopo altre lamentele in reception mi hanno chiesto scusa per i disservizi vari che a loro dire erano stati causati dalle molte presenze in quei giorni. Unica nota lieta è stato il costo della Camera offerto da hotel.com
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto quasi perfetto solamente due cosine da migliorare: la mancanza dell'aria condizionata in camera (in un 4 stelle non è possibile) e la mattina per la colazione abbiamo dovuto aspettare in piedi quasi 10 minuti che apparecchiassero il tavolo. Per il resto tutto benissimo! Camera bellissima e spaziosa, bagno con doccia grandissima e doppio lavandino, terrazzino splendido!!
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer sehr großzügig, Personal äußerst freundlich, es wurde immer auf Sauberkeit geachtet, gutes Frühstück
Stayed 6 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Colazione buona, personale gentile e disponibile, unica grossa pecca la wi-fi in teoria disponibile, ma di fatto inesistente.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SETTIMANA RELAX E BENESSERE

Struttura molto curata, ottima posizione, facilmente raggiungibile e con ampio parcheggio gratuito all'interno. Al Check-in le receptionist sono molto cortesi, veloci e disponibili; la camera assegnata con terrazzo panoramico era ben arredata, molto pulita, spaziosa e dotata di tutti i servizi indicati. Eccellente la spa e la piscina riscaldata alla giusta temperatura. Colazione abbondante e con ampia scelta. Consigliato per una vacanza rilassante a pochi passi da sentieri e piste da sci.
Stayed 6 nights in Aug 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

4 stelle

Personale.molto cortese. Camere e servizi non.da 4 stelle.....da 4 stelle ha solo il prezzo. Spa gratis.. ma paghi accappatoio ( 10 euro a noleggio) e cuffia. Non ne vale.per.il prezzo
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel carino ma servizio migliorabile

Servizi forniti non all’altezza di un hotel a 4 stelle, anche se personale molto cortese Wi-fi non copre tutto l’albergo Colazione buona ma non troppo ricca
Stayed 4 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comodo e grazioso a due passi dal Passo della Presolan
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Sala giochi sporca e in disordine, colazione essenziale, da migliorare. Per il resto va bene, personale abbastanza cordiale, la camera confortevole e ben pulita, la SPA discreta ( acqua piscina fredda)
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from Home. Very welcoming and relaxing

António and all his staff are excellent hosts. Food is amazing and very good value. Very pretty and scenic location situated between two ski areas very handy if you are there to ski which I was. I look forward to my return.
Stayed 3 nights in Feb 2018
Verified

8/10 Good

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottima la posizione rispetto alle piste ma anche verso il centro I servizi della SPA hanno soddisfatto tutta la famiglia ritorneremo
Stayed 3 nights in Jan 2018
Verified

6/10 Okay

massimo

Liked: Cleanliness, staff & service, room comfort

Piscine a pagamento

Nella descrizione dell'Hotel sono indicate due piscine coperte e la SPA, ma NON viene specificato che NON sono comprese nel prezzo della camera, e sono anche piuttosto COSTOSE, 20 euro per 3 ore
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ho soggiornato con la famiglia per due notti e ci siamo trovati veramente bene. Ringrazio tutto il personale gentilissimo e attento ad ogni esigenza. Vacanza bellissima e rilassante
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wished that the pool would be open longer. We arrived at 7pm just to find out it close and would open the next day at 2pm, so disappointed after a 4.5 hour drive not to have access to the pool
Verified

8/10 Good

guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rilassante
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Poteva andare meglio

Ho soggiornato presso il vostro hotel con la mia famiglia e degli amici. L'hotel molto carino e anche le camere spaziose e pulite il personale molto gentile e competente. Nota di demerito per il ristorante in quanto un hotel quattro stelle non si può permettere una tale disorganizzazione, tempi di attesa imbarazzanti di 45 - 50 minuti per una pasta in bianco per le bambine. Anche la connessione Wi-Fi molto lenta al di sotto di una decente connessione.