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Cloudside Hotel

3.0 star property

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Photo gallery for Cloudside Hotel

Property grounds
Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View | Private kitchen
Sun deck
Executive Room, 1 King Bed, Terrace
Deluxe Suite, 1 King Bed, Terrace | Mountain view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
410 Victoria Street, Nelson, BC, V1L 4K5
  • Place, Cottonwood Falls Park
    ‪3 min walk‬
  • Place, Baldface Lodge
    ‪5 min walk‬
  • Place, Nelson & District Community Complex
    ‪6 min walk‬
  • Airport, Castlegar, BC (YCG)
    ‪33 min drive‬

Room options

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View (Private detached bathroom)

Standard Room, 1 Queen Bed, Mountain View (Private detached bathroom)

Standard Room, 1 Queen Bed, Mountain View (Private detached bathroom)

10.0 out of 10
Exceptional
(11 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Garden View

Standard Room, 1 Queen Bed, Garden View

Standard Room, 1 Queen Bed, Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Terrace

Executive Room, 1 King Bed, Terrace

Executive Room, 1 King Bed, Terrace

9.8 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Terrace

Deluxe Suite, 1 King Bed, Terrace

Deluxe Suite, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Connecting Rooms, City View

Family Suite, 1 Bedroom, Connecting Rooms, City View

Family Suite, 1 Bedroom, Connecting Rooms, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchenette

Apartment, 2 Bedrooms, Kitchenette

Apartment, 2 Bedrooms, Kitchenette

  • 59 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View

Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View

Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View

10.0 out of 10
Exceptional
(3 reviews)
  • 77 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

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About this property

Cloudside Hotel

Victorian hotel with a rooftop terrace and a 24-hour front desk
Along with a rooftop terrace, this smoke-free hotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Cloudside Hotel offers 8 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Nelson hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Cloudside Hotel's great location. During your stay, you're just a quick walk from Tea Garden Salon & Spa. Free WiFi in public areas, free self parking, and a rooftop terrace are available.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, a rooftop deck, and a terrace
  • Guests have great things to say about the helpful staff and the location
  • Steps from Tea Garden Salon & Spa and 3 minutes by foot from Bodhi Day Spa
  • Local-area shuttle service available for a fee
Cloudside Hotel offers its guests a rooftop terrace, ski storage, and a garden. WiFi is free in public spaces. Cloudside Hotel also features concierge services, laundry facilities, and express check-in. Limited free parking is available on a first-come, first-served basis.

This Victorian Nelson hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Ski storage

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1900
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cloudside Hotel Nelson
Cloudside Nelson
Cloudside
Cloudside Hotel Hotel
Cloudside Hotel Nelson
Cloudside Hotel Hotel Nelson

Cloudside Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 403 out of 492 reviews
Rating 8 - Good. 74 out of 492 reviews
Rating 6 - Okay. 10 out of 492 reviews
Rating 4 - Poor. 3 out of 492 reviews
Rating 2 - Terrible. 2 out of 492 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel with beautiful landscaping and grounds. The staff were friendly and professional. Very comfortable bed. Beautiful rooms. Would stay again!
Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and quaint - ok for a weekend

Great location, but our room was smaller than rooms I have stayed in when I was in Tokyo! This is more of a bed and breakfast vibe than a hotel. The bed was small and uncomfortable. And the WiFi was very slow.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Benita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nelson stay

Comfortable room , good amenities and very clean. Being described as a boutique hotel I anticipate thick quality towels. Ours needed to be updated as one was thin and frayed. Parking fee coverage offered for street parking until check outcis a nice touch. Didn’t get to use the front terrace or back deck but both seemed attractive for relaxing
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Trueno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2025

6/10 Okay

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Charming, comfortable, excellent service, walkable and two minutes from the best coffee shop in BC. Three minute walk to Baker Street. I’d stay here again and again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like home♡
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Jeryl

Stayed 1 night in Aug 2025

10/10 Excellent

Kristen D

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here!! Everything was super close so very walkable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Atul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Wendy

Lovely spot and will stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were super friendly and helpful. It was very very clean and comfortable. We sat out on the back deck with our friends. Highly recommend this place. Thank you.
Stayed 2 nights in Jul 2025

10/10 Excellent

Davis

Stayed 1 night in Aug 2025

8/10 Good

Elliot

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Inn in a Fabulous Town

The Cloudside Hotel check-in process was a breeze, and the staff is very friendly and helpful. The room and bathroom were exceptionally clean, and the bed was comfortable. We thoroughly enjoyed the stay and the back deck patio. We will definitely stay here again the next time we are in town.
Stayed 1 night in Jul 2025

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in all ways. Perfect location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great location
Stayed 1 night in Jul 2025