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Crown Columbia Hotel, BW Premier Collection

3.5 star property

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Photo gallery for Crown Columbia Hotel, BW Premier Collection

Lobby
Suite, 1 King Bed, Non Smoking, Kitchen (Dining Table;Queen sofabed)
Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed, Full Kitchen) | Living area
In-room safe, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
1399 Bay Ave, Trail, BC, V1R 4A7
  • Place, Trail Memorial Centre
    ‪3 min walk‬
  • Place, Charles Bailey Theatre
    ‪5 min walk‬
  • Place, Gyro Park
    ‪15 min walk‬
  • Airport, Trail, BC (YZZ-Trail Regional)
    ‪9 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Full Kitchen) | Private kitchen

Suite, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Queen sofabed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Bathtub (Queen sofabed)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed, Full Kitchen) | Private kitchen

Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed, Full Kitchen)

  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Queen sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (Queen sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (Queen sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;Queen sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;Queen sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;Queen sofabed)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Dining Table;Queen sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (Dining Table;Queen sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (Dining Table;Queen sofabed)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Queen sofabed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking (Living Room;Queen sofabed)

9.8 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Queen sofabed)

  • Sleeps 4

Suite, 1 King Bed, Non Smoking (Dining Table)

  • Sleeps 2

2 King Beds Suite with Work Desk and Dining Room

  • Sleeps 4

King Bed Suite with Queen Sofabed and Living Room, Wet Bar

  • Sleeps 4

King Bed Suite with Queen Sofabed and Living Room

  • Sleeps 4

2 King Beds Suite with Work Desk and Living Room

  • Sleeps 4

2 King Beds Suite with Queen Sofabed and Separate Living Area

  • Sleeps 6

King Bed Suite with Queen Sofabed and Dining Room

  • Sleeps 4

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About this property

Crown Columbia Hotel, BW Premier Collection

Riverwalk hotel with a 24-hour front desk and a bar
This smoke-free hotel features a bar/lounge, a business center, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a banquet hall are onsite. Housekeeping is available on request.
Crown Columbia Hotel, BW Premier Collection offers 27 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Crown Columbia Hotel, BW Premier Collection. During your stay, you're just a quick walk from Columbia River. Enjoy features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a business center, 2 meeting rooms, and an elevator
  • Steps from Columbia River and 4 minutes by foot from Charles Bailey Theatre
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business center and 2 meeting rooms are available. You can enjoy a drink at the bar/lounge. Crown Columbia Hotel, BW Premier Collection also features express check-out and an elevator. Free self parking is available.

This 3.5-star Trail hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • In the mountains
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1929
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Crown Columbia Hotel, BW Premier Collection Hotel
Crown Columbia Hotel, BW Premier Collection Trail
Crown Columbia Hotel, BW Premier Collection Hotel Trail

Crown Columbia Hotel, BW Premier Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 142 out of 180 reviews
Rating 8 - Good. 32 out of 180 reviews
Rating 6 - Okay. 5 out of 180 reviews
Rating 4 - Poor. 1 out of 180 reviews
Rating 2 - Terrible. 0 out of 180 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

harvey

Travelled with partner
Liked: Staff & service, property conditions & facilities
To many homeless around
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Girls trip to see ABBA 12 of us!
Stayed 1 night in Sep 2025

10/10 Excellent

Matt

Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room and very quiet for a great sleep
Stayed 1 night in Sep 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. Well equipped gym. Limited lounge and food options within the hotel, guests must make such purchases elsewhere.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed the one night but we received early check in and some great advice for dinner. The room was great and we enjoyed the stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Bummed the beautiful bar and lounge was not staffed/open on a Thursday. Most likely due to limited customers mid week.
Stayed 1 night in Aug 2025

10/10 Excellent

Yeonyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Thor

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, nice and clean room, very nice and friendly staff! HIghly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

BRADLEY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Extremely friendly and attentive staff, nice rooms with good beds and lots of space
Stayed 1 night in Jul 2025

8/10 Good

Andrew, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer sevice
Stayed 1 night in Jul 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the nicest hotel room that has been from a Best Western.
Stayed 1 night in Jul 2025

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with friendly staff close to all amenities. Would definitely stay here again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Alistair

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fantastic experience. Room was very nice, location is quiet and convenient with lots of parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Ken

Stayed 3 nights in Jun 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot by the river. Room was very clean, spacious, and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Dan

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very nicely renovated, spacious suite and good value. parking was easy and free. Staff were friendly and helpful although sometimes the front desk was empty. Not a big deal though as they responded when needed. Best place to stay in Trail I'd say.
Stayed 2 nights in Jun 2025

10/10 Excellent

Denny

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location
Stayed 1 night in May 2025

10/10 Excellent

Rohan

Stayed 1 night in May 2025

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was great. We only dealt with the front desk person. She was very good. Our only concern was the area of town. We were warned that we should not walk i certain nearby areas. As to family resraurants in the area: o e "bar & grill" where you were compelled to listen to kereoke wailing. Food good, atmosphere seedy.
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Super comfy and great front desk staff
Stayed 1 night in May 2025