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Savoy Hotel

3.5 star property

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Photo gallery for Savoy Hotel

Rooftop terrace
Interior
Outdoor spa tub
Restaurant
Classic Room, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
198 Baker Street, Nelson, BC, V1L 4H4
  • Place, Cottonwood Falls Park
    ‪3 min walk‬
  • Place, Baldface Lodge
    ‪3 min walk‬
  • Place, Nelson & District Community Complex
    ‪9 min walk‬
  • Airport, Castlegar, BC (YCG)
    ‪33 min drive‬

Room options

View all photos for King Suite

King Suite

King Suite

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 14 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed

Basic Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Savoy Hotel

Mountain ski retreat with restaurant and hot tub
Skiing and snowboarding are not the only attractions at Savoy Hotel, where you can enjoy a meal at the restaurant, take a dip in a hot tub, and relax in a sauna.
Savoy Hotel offers 12 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Savoy Hotel. During your stay, you're just a quick walk from Baldface Lodge. Features include free WiFi in public areas, plus a restaurant and a rooftop terrace.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a sauna
  • Just a 5-minute walk from Bodhi Day Spa and 5 minutes by foot from Tea Garden Salon & Spa
  • Ski shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Relax in the hot tub after a day on the slopes or enjoy the use of a sauna. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). Savoy Hotel helps provide the perfect ski vacation with ski storage and ski passes.

There's a restaurant on site. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Nelson hotel is smoke free.

Savoy Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 10 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • A restaurant

Things to do

  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 10 per day (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Savoy Hotel Nelson
Savoy Nelson
Savoy Hotel Hotel
Savoy Hotel Nelson
Savoy Hotel Hotel Nelson

Savoy Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 238 out of 421 reviews
Rating 8 - Good. 118 out of 421 reviews
Rating 6 - Okay. 41 out of 421 reviews
Rating 4 - Poor. 14 out of 421 reviews
Rating 2 - Terrible. 10 out of 421 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yolanda

Travelled with partner
Liked: Amenities
Parking not the greatest. Check in was 4. Which was later than usual. But the hotel is beautiful, clean. I would stay there again
Stayed 1 night in Sep 2025

8/10 Good

Lara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing vibe

Keeping in mind the building is old and refurbished beautifully, there is no elevator. The rooms are beautiful and cozy and the beds are heavenly! They mat wish to consider adding more cloyhing hooks and upgrading their toilet paper. The washes and conditioner in the shower are ver nice. The shower itself could use some maintenance. Love the lounge area and the rooftop patio was a fabulous place to wind down after busy days. Staff are very friendly and helpful. I'm likely to go back!
Stayed 4 nights in Sep 2025

2/10 Terrible

Michelle, Red Deer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked nothing. The hotel room was small. The shower even smaller and had a water damage stain. The hotel room door was right in front of the bed and it felt unsafe. The whole hotel had a smell of mildew. Wasn’t a great experience and refused to stay in it. Hotel staff was terrible to get a hold of and they charged us full price anyway even though we wouldn’t stay in it because the pictures that we had booked didn’t match what we ended up getting. So 100% recommend never go to this hotel. It feels like it belongs in the red light district.
Stayed 3 nights in Sep 2025

6/10 Okay

Alexander

Travelled with pets
Liked: Cleanliness, property conditions & facilities
Nice building and suites. Good location right downtown in Nelson. Room was clean. Faults with room and hotel as follows. Don’t expect front desk staff or service of normal hotel. One person there I saw. And have to ring bell at front and call to get someone to come. Parking…there is none except for what they call 5 spots across the street that only park 4 vehicles. And have to reserve and pay for a spot. On a normal weekend probably not an issue to just get parking on the street but during event weekend such as car show it’s a big issue. Room smelled of stale cigarette smoke. Bed was comfortable but no side tables…as bed jammed in corner. First time I’ve never had a side table by the bed in a hotel. And have to get in and out of bed from the end as no room on either side of bed. It’s a suite so has little kitchen. Had plates, but yet not a single bowl to use. No actual cable tv either. They use the free Samsung TV feature…so forget watching any real tv, sports, whatever. Overall it’s a decent place to stay due to being right downtown. But definitely lacking in some areas for the price charged. 3/5 stars.
Stayed 2 nights in Sep 2025

6/10 Okay

Elliot

Liked: Cleanliness, staff & service, amenities
Friendly staff, the main bedroom was very nice, however half of the features on the shower were broken. The rooftop hot tub also has to be booked in advance, and hotel parking is limited.
Stayed 1 night in Sep 2025

8/10 Good

gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spaceship shower

Comfortable room but the shower is a bit weird. Not comfortable for people over 6ft.
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Friendly lady checked me in. Was hoping to check in at 3:15 but told no one allowed to check in until 4 so I had to sit in my truck for 45 min. All good but would have appreciated a room if available. Neat common room and beautiful roof top. Interesting historical building. Nothing special, but nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Brady

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We originally booked the room due to the unique heritage aspect of the building. Upon arrival, the staff member who checked us in was cold and unfriendly. Once checked in and upon accessing our room, we realized that our window was broken and did not open, the glass had not been cleaned and there were fingerprints up and down the window and several settings on the shower were out of order. When we went to use the hot tub at our reserved time, we discovered that none of the lights around the outside of the hot tub worked nor any of the outdoor lighting on the rooftop patio. While trying to turn on the lights, we accidentally set off an alarm and, when we contacted the night staff to notify them, they responded that they didn't know how to activate the lights and they were still not operable on our second night. The staff member who checked us out was very friendly and the surrounding area is great. Maybe our experience was a once off, but it was enough that we won't be returning.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren, Calgary

Stayed 2 nights in Jul 2025

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The suite was fantastic. Only bummer is that the fancy shower with all of the spray nozzles had most of them disabled and the fancy toilet functions were also disabled. Great location but mostly 20 somethings running the hotel and no staff on duty after 10pm until the next morning around 8 AM.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, would stay again!
Stayed 2 nights in May 2025

8/10 Good

Wendy, Delta

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall the premises were well appointed but had a few misses. Bathrooms had heated floors (very nice) and multiple body sprays in the shower unfortunately only they didnt work. Room is small but had all the necessary comforts - coffee maker and fridge. Unfortunately the fridge didnt work. Asked for a replacement as we were there for 2 nights and needed to refrigerate some dairy products. Someone looked at it but was not fixed or replaced before we checked out. Nice rooftop area had a nice view with comfortable seating and a hot tub which we were able to reserve for our private use.
Stayed 2 nights in Jul 2025

6/10 Okay

Stu

Great location. Great rooftop patio. Really liked the hot tub up there. Super small shower, never any water or ice, mattress needed updating.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Jul 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location downtown Nelson - close to lots of shops and dining.
Stayed 2 nights in May 2025

10/10 Excellent

Haleema

Stayed 4 nights in Jul 2025

6/10 Okay

Katie

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable, neat building, a few things needed

The beds were comfortable and hotel nicely updated. I knew when booking the steam showers would not be operational, but two of the four spray settings in our room did not work, and the shower had a previous guests nasal strips in it. The bathroom curtains also had lipstick smeared on them. I wasn’t aware when booking that the hot tub and sauna had to be prebooked, allowing for “private use”. I say “private” because the rooftop is still open to others and another couple kept interrupting us. No matter, because the hot tub was broken (not heating, no bubbles). It also needed to be cleaned. The sauna did work, but there were no robes or towels available at the sauna or hot tub area. The location was great, very walkable, and the hotel was nicely updated. Just needs some improvements for better service.
Stayed 2 nights in Jul 2025

6/10 Okay

aaron

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Place was nice, staff is friendly. But hot tub and half the shower features didn't work. No elevator is a slight annoyance but not an issue.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent! We were in the King Suite which was super comfortable. Having the kitchenette was convenient making it easy to prepare some of our own meals. The hotel is nicely furnished with lots of modern fixtures and furnishings. They are also pet friendly so bringing our dog was a non issue. Luciano and the rest of the staff went out of their way to make sure we had everything we needed to make our stay comfortable. The rooftop seating area and hot tub were fabulous. The hotel is on Baker Street with plenty of fantastic dining options just steps away. Overall, the Savoy Hotel exceeded our expectations. We would highly recommend staying there. You won’t be disappointed.
Stayed 3 nights in Jun 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mark, Lethbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Andrea

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It wasn’t all we had hoped for. We really wanted a hot tub so we called to ensure it was working. Booked an appointment and it wasn’t working. Also really fancy showers that were also not functioning properly. We had just come in from a week of camping so pretty bug let down
Stayed 1 night in Jun 2025

10/10 Excellent

Isaiah

Stayed 1 night in May 2025