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Pensión Jade

3.0 star property

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Photo gallery for Pensión Jade

Lobby lounge
Reception
Standard Twin Room, 2 Single Beds
Interior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping

Explore the area

View in a map
Calle de la Ronda, 16, Castro Urdiales, 39700
  • Place, Ostende Beach
    ‪3 min walk‬
  • Place, Santa Maria Church
    ‪6 min walk‬
  • Place, Cala de Cotolino
    ‪19 min walk‬
  • Airport, Bilbao (BIO)
    ‪49 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

Individually decorated, individually furnished, desk, blackout curtains

Standard Double Room, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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The price is €72
includes taxes & fees
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About this property

Pensión Jade

Self parking, concierge services, and tour/ticket assistance are available at this smoke-free pension. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Pensión Jade offers 12 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Castro Urdiales pension provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Pensión Jade, you're just a quick walk from Bay of Biscay. Enjoy features like free WiFi in public areas, plus concierge services and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Bay of Biscay and 5 minutes by foot from Ostende Beach
Pensión Jade offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. For a fee, parking is available.

This 3-star Castro Urdiales pension is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per day)
  • Limited on-site self parking

Family friendly

  • Cot (surcharge)

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Guests must contact the property for check-in information

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per day
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Pensión Jade Motel Castro Urdiales

Pensión Jade Motel

Pensión Jade Castro Urdiales

Pensión Jade Pension

Pensión Jade Castro Urdiales

Pensión Jade Pension Castro Urdiales

Pensión Jade Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 35 reviews
Rating 8 - Good. 6 out of 35 reviews
Rating 6 - Okay. 8 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 5 out of 35 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and as expected in a city. However, was noisy at night.
Stayed 1 night in Jun 2025

10/10 Excellent

George L

Stayed 4 nights in Feb 2024

10/10 Excellent

Peter, Kenai

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. We did not mind the pack of AC in our room.
Stayed 1 night in Jul 2023

6/10 Okay

nuala

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Danette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small pension in Castro-Urdiales

Very limited space in Castro-Urdiales for pilgrims of the Camino de Santiago, so I booked this pension last-minute and it was perfect! Great location in town and to the Camino.
Stayed 1 night in Oct 2021

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 1 night in Dec 2025

4/10 Poor

Gaëlle

Liked: Cleanliness
Disliked: Amenities
Chambre minuscule pour 2 personnes. Une toute petite fenêtre donnant sur une cour intérieure. Pas de luminosité. Impression d'être dans un placard. Evier de la salle de bain fissuré. Porte-serviette rouillé. Humidité. Rentrés dans la chambre en fin de matinée, notre hôte a frappé à la porte pour nous faire sortir pour faire le ménage. Après 2 nuits passées dans la pension Jade, nous avons décidé de prolonger notre séjour à Castro Urdiales dans un autre hôtel
Stayed 2 nights in Oct 2025

10/10 Excellent

Elena

Liked: Cleanliness, property conditions & facilities, room comfort
Buena relación calidad/precio
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia y camas muy cómodas.
Stayed 1 night in Oct 2025

2/10 Terrible

aurelio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo

Pésimo en todo
Stayed 1 night in Aug 2025

2/10 Terrible

Rosa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ana Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fenomenal, limpieza y atencion recepción
Stayed 1 night in Jul 2025

8/10 Good

Estela

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Maria Angeles

Travelled with group
Liked: Cleanliness
Las escaleras son demasiado altas e incómodas.
Stayed 2 nights in Apr 2025

6/10 Okay

Pascual

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Jose Ignacio Sanchez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable y se encuentra en muy buena zona.
Stayed 2 nights in May 2024

6/10 Okay

Cynthia

Stayed 3 nights in Jan 2024

6/10 Okay

ESMERALDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo más LAMENTABLE que me he encontrado nunca. Literalmente la atención al cliente NO EXISTE. He estado una semana intentando hablar con la dueña, y me ha cogido el teléfono un solo día para decirme de malas formas que se iba a duchar y que empezaba a atender a las 11, cosa que no fue así porque jamás volvió a responderme. Patético.
Stayed 1 night in Aug 2023

8/10 Good

Oihane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

María Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

María Isabel

Liked: Cleanliness, staff & service
En pleno diciembre en la habitación hacía mucho frío y había poca ropa en la cama. No tenía encendida la calefacción. Noche fría

2/10 Terrible

Richard

Stayed 1 night in Oct 2022

10/10 Excellent

Mette

Stayed 1 night in Sep 2022

10/10 Excellent

Sylvie

Stayed 1 night in Aug 2022