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Crown Regency Hotel and Towers

4.0 star property

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Photo gallery for Crown Regency Hotel and Towers

Indoor pool, pool loungers
Premium bedding, in-room safe, free WiFi, bed sheets
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Sauna, steam room, body treatments, body scrubs, facials
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Tower 1, Fuente Towers, Brgy Santa Cruz, President Osmena Boulevard, Cebu City, Cebu, 6000
  • Place, Robinsons Plaza
    ‪2 min walk‬
  • Place, Osmeña Fountain Circle
    ‪3 min walk‬
  • Place, Mango Square
    ‪7 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪21 min drive‬

Room options

View all photos for Executive Deluxe Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Deluxe Suite (2 Bedroom)

  • Sleeps 3

View all photos for Crown Regency Suite (1 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Crown Regency Suite (1 Bedroom)

  • Sleeps 2

View all photos for Executive Corner Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Corner Suite (2 Bedroom)

  • Sleeps 3

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Loft Suite

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Loft Suite

  • Sleeps 2

View all photos for Executive Deluxe Room (Studio)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Deluxe Room (Studio)

  • Sleeps 2

Deluxe Parade View Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Premier Deluxe Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2

View all photos for Executive Corner Suite (Studio)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Corner Suite (Studio)

  • Sleeps 2

View all photos for Crown Regency Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Crown Regency Suite (2 Bedroom)

  • Sleeps 3

View all photos for Junior Suite

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Suite

  • Sleeps 2

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About this property

Crown Regency Hotel and Towers

Hotel with 4 restaurants, near Ayala Center
4 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 3 bars/lounges, and a 24-hour fitness center are onsite.
Crown Regency Hotel and Towers offers 300 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Premium cable television is provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Crown Regency Hotel and Towers. During your stay, you're just a quick walk from Robinsons Plaza. You'll find features like free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, 2 coffee shops/cafes, a poolside bar, and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, facials, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 3-minute drive from Colon Street and a few minutes from SM City Cebu
  • Airport shuttle service available for a fee
Crown Regency Hotel and Towers offers its guests a full-service spa, an indoor pool, and a hot tub. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. A children's pool, a nightclub, and a 24-hour fitness center are also featured at Crown Regency Hotel and Towers. An airport shuttle during limited hours is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cebu City hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Fifties Cafe - Onsite café. Happy hour is offered.
Wang Shan Lo - This restaurant specializes in Chinese cuisine. Open daily.
Cafe Glo - This restaurant serves breakfast, brunch, lunch, and dinner. Open 24 hours. Open daily.
Sparkz Restobar - This buffet restaurant serves dinner only. Open daily.
Best Brew - Onsite coffee shop. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 8:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 555 for adults and PHP 555 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Best Brew
  • Cafe Glo
  • Fifties Cafe
  • Sparkz Restobar
  • Wang Shan Lo

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 38 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Regency Hotel and Towers

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 555 for adults and PHP 555 for children
  • Airport shuttle fee: PHP 1200 per vehicle (one way)
  • Rollaway bed fee: PHP 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Crown Regency Hotel and Towers offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crown Regency Hotel & Towers
Crown Regency Hotel & Towers Cebu
Crown Regency Hotel Towers
Crown Regency Towers
Crown Regency Towers Cebu
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Crown Regency Hotel Towers Cebu
Crown Regency Hotel
Crown Regency

Crown Regency Hotel and Towers Reviews

Reviews

6.4
Rating 10 - Excellent. 143 out of 993 reviews
Rating 8 - Good. 291 out of 993 reviews
Rating 6 - Okay. 226 out of 993 reviews
Rating 4 - Poor. 201 out of 993 reviews
Rating 2 - Terrible. 132 out of 993 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Mikey mae

Stayed 2 nights in Sep 2025

10/10 Excellent

Baseem

Stayed 1 night in Aug 2025

6/10 Okay

Dwayne

Liked: Staff & service

Time for remodeling!

Check-in procedure was very smooth. Passport copy, address & email info with a small deposit and voila! The staff members were very polite, friendly, and helpful. I was greeted with warm smiles and kind comments from the security staff and check-in crew. They have a crazy "no visitors" policy, and they charge you if you have guests after 10p. Not mentioned on the website. Hm The building is old and needs a little TLC. The reviews about the shower draining slow are true. Additionally, the sink in unit 2507 leaked water onto the floor when used. The A/C unit was cold enough to refrigerate food. (Not quite cold enough for ice cream though.) I attempted to order room service shortly after check-in (7:30p) only to find that they didn't have burgers or pizza available, but they are the prominent items displayed on their menus. Fortunately, there are several restaurants within walking distance. The bed was comfortable, but the 27" TV was quite small. There are wonderful unobstructed views from the 25th floor. This building has an observatory level that was closed during my stay. There is a casino located on the 3rd floor, and a pool and fitness center available for those interested. Transportation is available right outside the front door, but there are times when the grab taxis are not in the area and you have to keep trying, or use one of the local taxis stationed out front. Check-out is straightforward. Turn in your key, wait for room inspection, then receive your deposit.
Nice view!
27" TV
Mini-fridge w/ coffee maker.
Nice hot water available in the sink & shower.
Stayed 3 nights in Aug 2025

6/10 Okay

Mary

Travelled with family
Disliked: Property conditions & facilities, room comfort
This place use to be really nice. Now it looks haunted and old. At night the lobby is so dark like they are saving electricity. Rooms are okay. Clean, but old.
View of our room
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela Asuncion

none
Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 7 nights here. Breakfast was very limited but ok. The room was very comfortable and AC was good. Outside windows were very dirty. Shower was lukewarm and never warmer. Bathroom sink got very hot water. Bathroom drain was very slow. House keeping was very good but not available on Sunday. I thought this hotel was a good value for what I paid.
Stayed 4 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Misleading

The place was not as clean, the shower room floods every time we shower. They never inform us about the main swimming pool was under renovation when we booked it. The other swimming was pathetic and needed maintenance. Our stay was unpleasant.
Stayed 4 nights in Jun 2025

2/10 Terrible

Analisa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We received a call in our room from the their staff and demanding for additional charges Php 7,500 for my siblings stayed few hours with us in the room from 3am to 7am. Toilet bowl won't flush and shower clogged. Pool was closed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, room comfort

pleasantly surprised nice place to stay!

Place was in a good location , walking distance to the mall .. Would be nicer with a pool more updated & a lil deeper for adults..Otherwise we enjoyed our stay there.. price was affordable . I'd prefer not to go beyond the 19th floor as a change in elevators is required for 20 & up
Stayed 2 nights in May 2025

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, the construction is your original high quality material that's hard to find nowadays - strong and solid. The room was quite spacious and enjoyed the awesome views from the upper levels. They have a fully fitted gym that was a pleasure to use as well as both indoor and outdoor swimming pools. Location is an easy 3mins walk away from Robertson Mall. Only major issue we had was the occasional cold showers and low water pressure we encountered from time to time.
Stayed 7 nights in Feb 2025

10/10 Excellent

Dayanara Jones

Liked: Staff & service
Stayed 3 nights in Feb 2025

2/10 Terrible

Faith

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No water, toilet disgusting and sink bowl the water is block,dangerous fire exit its been blocked, tv no remote control even i request, swimming pool its dirty and smell urine and no light...
Stayed 3 nights in Jan 2025

6/10 Okay

Angeles, albuquerque

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place need renovation. They had to use air fresheners in the lobby to make smell good. Other floors you might want to wear mask.
Stayed 1 night in Jan 2025

4/10 Poor

Suseth

Travelled with family
Disliked: Amenities, property conditions & facilities
The bathroom sink is clog, no hot water for shower and did not provide drinking water even we asked for it.
Stayed 1 night in Jan 2025

2/10 Terrible

PATRICK, Edmonton

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
At ine time, this WAS probably a very nice and fun hotel. They had thrill rides on the roof. Upscale club, etc. Sadly, this place is so run down and in life support. The pool area was falling apart. Only the mail pool was open. Tiles missing around it, an empty spa pool full of scum. Same for the hot tub. Empty except of mold in the bottom. In my room, the first thing i saw was two long black hairs in the sink. And theres no hot water!!! They offered a refund if i left. I stayed two nights, only long enough to find a decent hotel (Quest Hotel is where to go in Cebu!). The staff are SO KIND AND FRIENDLY, HELPFUL. I feel bad for them. They need jobs, and the owners have given up, leaving the staff to face the guests who are disappointed. Expedia should remove this hotel from its list.
Stayed 10 nights in Dec 2024

8/10 Good

Sulaiman, Abu Dhbai

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Hot water not available and water leaking outside shower make area outside shower wet. Beakfast not good for price. Just sausages and rice plus coffe.
Stayed 2 nights in Nov 2024

8/10 Good

Lora Shyne

Stayed 1 night in Oct 2024

4/10 Poor

Ronald

Stayed 3 nights in Sep 2024

10/10 Excellent

Charles Britt

Stayed 2 nights in Apr 2024

10/10 Excellent

Shannen, Duncan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2024

4/10 Poor

Chris M

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is average to poor. There was no hot water, the toilets were not working properly and facility upkeep is not up to par. The service was poor as I believe the management has not properly training staff in the providing good service to guest.
Stayed 13 nights in Jun 2024

2/10 Terrible

Jizzel Fatty Ypil, Houma

Disliked: Cleanliness, property conditions & facilities
Needs to repair the entire hotel
Stayed 13 nights in Jul 2024

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2024