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Zerenity Hotel & Suites

3.0 star property

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Photo gallery for Zerenity Hotel & Suites

Restaurant
Lobby
Restaurant
Executive Pad | In-room dining
Front of property – evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
San Miguel Road, Corner 1st St. Villa Amores, Apas, Cebu City, Cebu, 6000
  • Place, Cebu IT Park
    ‪1 min walk‬
  • Place, Ayala Malls Central Bloc
    ‪2 min walk‬
  • Place, Waterfront Cebu City Casino
    ‪13 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Alba Uno Hotel
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, 153 reviews
The price is €26
includes taxes & fees
19 Dec - 20 Dec
Alba Uno Hotel

About this property

Zerenity Hotel & Suites

Hotel with free parking, near Cebu International Convention Center
A restaurant, a conference center, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Zerenity Hotel & Suites offers 47 air-conditioned accommodations with fireplaces and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries.

This Cebu City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Zerenity Hotel & Suites, you're just a quick walk from Cebu IT Park. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Just a 3-minute drive from Cebu International Convention Center and 5 minutes from SM City Cebu
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Zerenity Hotel & Suites also features a terrace, a garden, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.
Zen Cafe - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Zen Cafe

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zerenity Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1150.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 600 per vehicle (one-way)
  • Rollaway bed fee: PHP 1150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Zerenity Hotel & Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Zerenity Hotel Cebu
Zerenity Hotel
Zerenity Cebu
Zerenity
Zerenity Hotel & Suites Cebu Island/Cebu City
Zerenity Hotel Suites
Zerenity Hotel & Suites Hotel
Zerenity Hotel & Suites Cebu City
Zerenity Hotel & Suites Hotel Cebu City

Zerenity Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 125 reviews
Rating 8 - Good. 47 out of 125 reviews
Rating 6 - Okay. 28 out of 125 reviews
Rating 4 - Poor. 11 out of 125 reviews
Rating 2 - Terrible. 3 out of 125 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service
It's a budget hotel. great location. immediate surrounding area is not the greatest. staff is friendly and helpful
Stayed 3 nights in Jan 2025

8/10 Good

R'

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient for tourist and locals
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel Near IT Park

Good location and great value for your money.
Stayed 4 nights in May 2024

10/10 Excellent

Chelsea

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Timothy Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Breakfast was FANTASTIC. Wifi was spotty but mostly ok. Staff VERY friendly and accommodating.
Stayed 10 nights in Mar 2024

10/10 Excellent

Elwood, Taunton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zerenity Hotel is a better hotel then i expected. Nice, comfortable and cozy.
Stayed 7 nights in Jan 2024

4/10 Poor

Mydel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay room 310, 408 and 406. Room 310, the exhaust fan from ceiling is dripping with water and straight to toilet bowl. You will get wet while you will pee or pass motion. There is no hand and face towel provided at all. no room slippers and door card is not working. I need to open by keys manualy. It is very hassle. The toilet alot of molds on shower side .lastly the kettle provided has burning smell when using it Bathroom towel and bathroom rug is also dirty. No hygiene Room 408/406 - the toilet bowl will not flush, it over flow when flushing. very dirty. Can not even fix it even after changing toilet bowl itself The key card is not working, we need to always use manual keys to open the room. I find that the hotel is new but the amenities is not well maintained. we requested to change room so that we will have better stay but they don't have spare room. And unfortunately they are not able to fix the issues we escalate to them. so we end up we check out early and move to other hotel to stay. I hope the hotel will get improved and provide the basic necessity. And be prepared especially if peak season. Overall experience is bad and dont pass the basic requirement for accomodation
Stayed 7 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Paul Jazon

Liked: Cleanliness, staff & service, property conditions & facilities
I love that there's a 7-Eleven right next to the hotel.
Stayed 5 nights in Nov 2023

10/10 Excellent

AUGUSTO, JACKSON HEIGHTS

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and Staff & Service are Excellent. Dining and Transportation are very accessible. Most importantly, it's affordable.
Stayed 15 nights in Nov 2023

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Customer Service

Good Job to Sir Jay-R and another Sir JR! Kudos too to the staff at the resto (breakfast). Best customer service, thank you!
Stayed 1 night in May 2023

6/10 Okay

William

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Disappointed....

No hot water for shower. Toilet flush is seldom fail or repeatedly do so it will flush. Remote TV is not working.
Stayed 3 nights in May 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed numerous times over the past year, it’s my favourite for location, price, excellent staff service
Stayed 2 nights in Jan 2020

10/10 Excellent

RT, San Francisco, CA

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fairly nice neighborhood and lively atmosphere. Not too crowded.
Stayed 4 nights in Jan 2020

10/10 Excellent

BONG, NEW YORK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second visit to the hotel and the #1 reason I love about this place are the Staff. Then you have the cleanliness of the room, and super close to IT Park (where everything is happening). The shower definitely needs an upgrade to make them all "rain shower" and an even distribution of hot and cold water. Wi-fi connections needs to be improved vastly because I do a lot of business online while on vacation. May I also suggest to have a 2 station internet cafe that are connected to a high-speed internet cable, again for tourists who does business online while on vacation. Over all, because of the Staff, Management, and tidiness of the room I'll give this place a 4 star! You can be on the bank that I will be back here next year!
Stayed 3 nights in Dec 2019

6/10 Okay

Antonio

Business traveller
Liked: Staff & service

Hotel room not as described.

Not happy with my stay, and I left my amenities in the room hotel did not even bother to info me upon checkout.
Stayed 3 nights in Oct 2019

6/10 Okay

Maria

Travelled with family
Disliked: Staff & service, property conditions & facilities
When we were on the way up to our rooms, we had a hard time operating the elevator and the staff who heard us did not bother to help us. Security guard was the one who helped us. When we went to our room, the air conditioner was not working properly and when we asked if there was another room we could move into even if we had to upgrade to a higher accomodation, the front desk personnel Jasper (he would not give us his full name) put us on hold for a long time then was snarky when we put in our request. To top it off, the toilet did not flush. The front desk personnel was not helpful and was in fact downright rude. The morning front desk staff were friendly and accomodating. That Jasper Ian Sericon and the condition of the property needs to be attended to.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The staff are excellent. Good cleaning and sanitation. Small restaurant with a good but limited menu. Polite servers. This is an older building and has plumbing problems. I changed rooms but the second room also had plumbing problems. Maintenance guy responded quickly but confided that the plumbing is his struggle constantly.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

8/10 Good

Cindy

Business traveller
Liked: Cleanliness, staff & service
The room 504 showr has problem already inform staff
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

It’s my first booking in this hotel. I’ve been visiting Cebu monthly and wanted to try something different this time. I found this hotel fairly good. I liked the room, they keep it clean and neat, but hard poor Wifi signal. I found a cockroach in the bathroom, but the staff dealt with that immediately. Overall, I’m okay with the hotel and would probably book again.
Stayed 4 nights in May 2019