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City Express by Marriott Celaya Parque

3.5 star property

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Photo gallery for City Express by Marriott Celaya Parque

Free daily continental breakfast
Room, 2 Double Beds
Exterior
Lobby lounge
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Eje Norponiente 803 Col. 15 de Mayo, Celaya, GTO, 38020
  • Place, Plaza Parque Celaya
    ‪2 min walk‬
  • Place, Xochipilli Park
    ‪7 min drive‬
  • Place, Tresguerras Auditorium
    ‪7 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Smoking

Room, 1 Queen Bed, Smoking

Room, 1 Queen Bed, Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

City Express by Marriott Celaya Parque

A fitness center, a 24-hour business center, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
City Express by Marriott Celaya Parque offers 104 air-conditioned accommodations with minibars and complimentary toiletries. Beds feature down comforters. Cable television is provided. Bathrooms include showers.

This Celaya hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at City Express by Marriott Celaya Parque, you're just a quick walk from Plaza Parque Celaya. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps) and wired Internet
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Steps from Plaza Parque Celaya and a 3-minute drive from Tresguerras Auditorium
  • Dogs welcome for a fee
Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily. A fitness center, a terrace, and a vending machine are also featured at the business-friendly City Express by Marriott Celaya Parque. Self parking is free.

This 3.5-star Celaya hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Some profits reinvested in community and sustainability
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 420 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 420 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Hotel Celaya Express
City Express Celaya Hotel
City Express Celaya Parque
City Express by Marriott Celaya Parque Hotel
City Express by Marriott Celaya Parque Celaya
City Express by Marriott Celaya Parque Hotel Celaya

City Express by Marriott Celaya Parque Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 454 reviews
Rating 8 - Good. 135 out of 454 reviews
Rating 6 - Okay. 41 out of 454 reviews
Rating 4 - Poor. 20 out of 454 reviews
Rating 2 - Terrible. 16 out of 454 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and attentive
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean lobby and very clean rooms, close to the main road but not noisy.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Herminia

Liked: Staff & service, amenities, property conditions & facilities
Good service I love hotel
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, property conditions & facilities
Business class hotel. Simple.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Alejandro

Liked: Cleanliness
Small room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Enrique

Liked: Property conditions & facilities
Excelente
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the breakfast !!!! The staff was awesome !!!! There’s a mall next to it !!! And most likely it feel safe!!!
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Mauricio

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The attention to the may concerns
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Ma del

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

It was well located and in good conditions. breakfas wes good. the only thingvis difficult to find the entrance of the parking Also the gym opens only from 6 am to 10 am. I wanted to workout yesterday qdter doing my checki in and it was closed. but overall all was good
Stayed 1 night in Dec 2022
Verified

8/10 Good

Andrik Nathaniel

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in May 2025
Verified

10/10 Excellent

Isela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean and nice overall. However, the gym has been a consistent issue. This is my third time staying here, and each time there have been several things not working—like the treadmill, the TV, and the clock. During my first visit, the gym was closed entirely. It’s disappointing, especially since the rest of the hotel is great.
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Roberto

Liked: Cleanliness, staff & service
Shower floor very slippery with tile and cause a fall. Breakfast- They provide like whole milk with sugar and orange juice with sugar. Diabetes cannot drink that stuff.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Herminia

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bad service in clean
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, accesible y seguro, nos gustó que a lado había súper o zona de comida
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Benigno

Liked: Cleanliness
Creo que los servicios pues si alquile una suite para 3 personas como es que ponen servicios para dos, hasta que no les pedí lo que faltaba me lo entregaron y pues no era necesario, simplemente era poner atención
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

CESAR

Disliked: Cleanliness, staff & service, amenities
Sin agua caliente en la ducha , el teléfono de la habitación sin funcionar para reportarlo, después de varios intentos llamando de mi teléfono y que contestaron mi llamada su respuesta fue que estaba tapada la tubería y no era algo que se solucionara rápido , así que pues no podría tener agua caliente Pésimo servicio !
Stayed 1 night in Feb 2026
Verified

8/10 Good

Agustin

Liked: Cleanliness, staff & service
Menu muy basico, habitaciones les falta mantenimiento
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Sixto

Liked: Cleanliness, staff & service, room comfort
Fácil acceso
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Begoña

Disliked: Cleanliness
La habitación que me.asignaron primero tuve que bajar por toallas porque al.marcar a recepción el teléfono no servía)y al salir nos percatamos que la puerta no cerraba, lo reporté y mandaron a alguien que tendría que desarmar la.chapa y no me.dieron opciones, solicité nos cambiaran de habitación y nos asignaron #610 y fue peor, la ventana no cerraba , había un bicho en la ventana,no tuvimos agua caliente en la regadera ( bajé a reportarlo y me.dijeron que lo checarian) se inundaba la bañera ( está tapado el.drenaje) al entregar la habitación le comenté nuevamente a la.chica de recepción que tampoco mi familia tuvo agua caliente y con una sonrisa irónica me dijo: no sabría porque yo ya lo reporté. En fin tanto el.personal de recepción y 4l estaro de las habitaciones fué pésimo
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Samuel Alberto

Liked: Cleanliness, staff & service, amenities
Me gusta el servicio del personal, la limpieza del hotel y el área de alimentos Exelente
Stayed 1 night in Dec 2025