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Hotel Casa Real Celaya

3.0 star property

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Photo gallery for Hotel Casa Real Celaya

Breakfast, lunch and dinner served
Interior
Reception
Standard Room, 2 Queen Beds
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Blvd Adolfo Lopez Mateos 1507 Pte, Renacimiento, Celaya, GTO, 38044
  • Place, Xochipilli Park
    ‪2 min drive‬
  • Place, Miguel Aleman Valdes Stadium
    ‪3 min drive‬
  • Place, Celaya Main Garden
    ‪4 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room Standard

  • 25 sq m
  • Sleeps 2

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About this property

Hotel Casa Real Celaya

Hotel in Celaya with a restaurant and a bar
Along with a restaurant, this hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk.
Hotel Casa Real Celaya offers 88 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Celaya hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Casa Real Celaya, you'll be within walking distance of Xochipilli Park. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Celaya Main Garden and a few minutes from Xochipilli Park
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. The business-friendly Hotel Casa Real Celaya also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

Smoking is allowed in designated areas at this 3-star Celaya hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.
Mokali - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 120 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mokali

Things to do

  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per day
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 120 per person
  • Pet fee: MXN 200 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Real Celaya
Hotel Casa Real Celaya
Hotel Casa Real Celaya Hotel
Hotel Casa Real Celaya Celaya
Capital O Hotel Casa Real Celaya
Hotel Casa Real Celaya Hotel Celaya

Hotel Casa Real Celaya Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 31 reviews
Rating 8 - Good. 15 out of 31 reviews
Rating 6 - Okay. 7 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 4 out of 31 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Miriam Ever

Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La habitación a la que llegué olía tanto a caño que tuve que solicitar que me cambiarán a una más chica, sin ajuste en el costo total de la habitación. Al día siguiente, la habitación a la que me cambiaron también olía a caño. El agua caliente fue escasa
Stayed 1 night in Mar 2020

10/10 Excellent

uriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Muy bien el personal atento igual en el restaurante y el bar con karaoke
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Instalaciones comodas y seguras. Buen hambirnte y limpieza.en cada habitación
Stayed 2 nights in Feb 2020

2/10 Terrible

Miguel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin Agua caliente ni fría en mi estancia

Hola, eh enviado, mensajes y eh llamado, sin tener respuesta, en el hotel no había agua caliente, porque se descompuso la caldera, dijeron que en una hora quedaría y no fue así, volví a llamar y dijeron que en el transcurso de la noche llegaría o al día siguiente por la mañana, y peor al siguiente día ni agua fría ni agua caliente, ni el WC ni el lavabo, por lo que solicito un reembolso, por esta incomodidad, se le informo al personal quienes pedían disculpa constantemente, pero eso no resolvía la incomodidad
Stayed 1 night in Feb 2020

2/10 Terrible

Miguel Angel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solicito Reembolso, por no haber agua

Mal, no había agua caliente, , Recepción informo que estaban reparando la Caldera y que en cuestión de unos minutos se arreglaba, pasaron horas y volví a llamar y me informaron que más noche o mañana en la mañana y hoy Domingo se continúo sin Agua caliente, pero el colmo que hoy ya sin Agua caliente ni Agua fría, por lo que solicito, el Reembolso, aclaro que la persona de Recepción, pidió muchas veces disculpas, pero eso no me ayudó en Nada. Tuve que ir a hacerme con mi esposa a unos baños Publicos
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Precio beneficio bueno, en general buena atención en todo momento
Stayed 2 nights in Feb 2020

6/10 Okay

S

Liked: Cleanliness, staff & service

Gracias

El recepcionista muy amable, el precio muy accesible, las instalaciones podrían estar mejor
Stayed 1 night in Feb 2020

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien el hotel limpio aunque ya de algunos años
Stayed 1 night in Jan 2020

8/10 Good

JUAN

Liked: Staff & service
Disliked: Property conditions & facilities

Por un costo muy económico una cama para dormir

El hotel es antiguo y no se ha remodelado desde hace mucho tiempo, se ve que tuvo mejores epocas, los colchones, ropa de cama y de baño se ven percudidos y antiguos, había mucho ruido a las 4 AM en las demás habitaciones y el personal del hotel no se preocupó por revisar y solicitar silencio para comodidad de los demás huespedes, el personal muy amable y listo para recibirte a pesar que la reservación se había realizado recientemente y en la madrugada, el hotel cumple su función por el costo que ofrece.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicacion! el costo por habitacion fue muy accecible
Stayed 1 night in Jan 2020

8/10 Good

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen sueño

Descanse de maravilla, sus camas y sábanas muy limpias.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Muy agradable y cuentan con el bar 157 bar karaoke Super bien
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
La atención de sus empleados fue muy buena, al igual que los alimentos, lo que no me gusto es que toallas y colchas necesitan cambiarlas pues ya están muy desgastadas
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nada recomendable, es triste no poder describir.

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ofrece pocas comodidades, el personal es atento. Buena ubicación el hotel es un poco anticuado
Stayed 1 night in Dec 2018

6/10 Okay

Eduardo A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

PRECIO BAJO CALIDAD BAJA

Le falta mantenimiento al hotel. Las alfombras sucias, las toallas blancas con manchas, la TV vieja, y el estado en general del hotel se percibe con bajo mantenimiento. El personal amable, buena ubicación, y el restaurante con buen sazón.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Céntimo

Está accesible al centro de Celaya ya sea caminando o en auto
Stayed 2 nights in Jul 2018

8/10 Good

Mario

Liked: Staff & service
Las instalaciones están un poco viejas y hace falta cambiar los colchones. Pero en general está bien.
Stayed 3 nights in Dec 2017

4/10 Poor

Maria R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetan

Mal... al hacer check-in en recepción tenían otra tarifa diferente a la que yo reservé. Aún mostrándole resumen de la reservación el de recepción dudaba y quería cobrar su tarifa. Finalmente, según el, nos iba a hacer favor de respetarnos nuestra reservación, eso significaría que ya todo tendría costo extra como un ejemplo que quería cobrarnos expedirnos una segunda llave.
Stayed 1 night in Dec 2017