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Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property

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Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

Sports facility
View from room
9 restaurants, lunch, dinner served; Asian cuisine
Meeting facility
Presidential Suite, 1 King Bed | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Riviera Maya Golf Club
    ‪7 min drive‬
  • Akumal Beach
    ‪8 min drive‬
  • Xel-Há Park
    ‪11 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪274 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Resort View, Partial Ocean View

View from room

Room, 2 Queen Beds, Resort View, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View, Oceanfront

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Ocean View, Oceanfront

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Nature View

  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Governors Suite)

Premium bedding, free minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View (Governors Suite)

  • Ocean view
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Nature View

  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Ocean View

View from room

Family Room, 1 King Bed, Ocean View

  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Nature View

View from room

Room, 2 Queen Beds, Nature View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Resort View, Ocean View

Bathroom shower

Club Room, 2 Queen Beds, Resort View, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds, Nature View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Ocean View

View from room

Club Suite, 1 King Bed, Ocean View

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Nature View

View from room

Family Room, 1 King Bed, Nature View

  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Resort View, Partial Ocean View

View from room

Club Room, 2 Queen Beds, Resort View, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Nature View

View from room

Family Room, 2 Queen Beds, Nature View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Ocean View

View from room

Family Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Partial Ocean View

View from room

Club Suite, 1 King Bed, Partial Ocean View

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Ground Floor

View from room

Family Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Partial Ocean View

  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Ocean View

  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Partial Ocean View

View from room

Suite, 1 King Bed, Accessible, Partial Ocean View

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

65-inch Smart TV with digital channels, TV

Room, 1 King Bed, Ocean View

  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Partial Ocean View

View from room

Room, 1 King Bed, Accessible, Partial Ocean View

  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Ground Floor

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite, 1 King Bed, Ground Floor

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite, 1 King Bed, Ocean View

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Ground Floor

Premium bedding, free minibar, in-room safe, individually decorated

Family Room, 1 King Bed, Ground Floor

  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • Ocean view
  • 159 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

65-inch Smart TV with digital channels, TV

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view

Dreams Tulum Resort & Spa - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, (1003)
The price is €317
for 1 room
includes taxes & fees
18 May - 19 May
Dreams Tulum Resort & Spa - All Inclusive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury property on the beach, with 8 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hilton Tulum Riviera Maya All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hair dryers and children's robes. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Our customers tell us they can't get enough of Hilton Tulum Riviera Maya All-Inclusive Resort's great location. During your stay, you'll be within walking distance of Riviera Maya Golf Club. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Free valet parking
  • Enjoy Asian cuisine with ocean views at Noriku, one of the property's 9 restaurants and 3 bars/lounges
  • Splash around at the waterslide or swim in the 8 outdoor pools
  • Indulge with facials, body wraps, or body treatments at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, fitness classes, and a playground
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • 11 minutes by car from Xel-Há Park and 8 minutes from Akumal Beach
Some rates at Hilton Tulum Riviera Maya All-Inclusive Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hilton Tulum Riviera Maya All-Inclusive Resort you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free valet parking is available.

This 4.5-star Tulum property is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 11:30 AM. The property hosts a free manager's reception daily.
Noriku - Overlooking the ocean, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Auma - Overlooking the ocean, this steakhouse specializes in Regional cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Maxal - Overlooking the ocean, this family restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Luce - Overlooking the ocean, this family restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Chiringuito Sea Salt - This beachfront seafood restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hilton Tulum Riviera Maya All-Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Auma
  • Chiringuito Sea Salt
  • La Luce
  • Maxal
  • Noriku

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Handrails in hallways (61 centimetre high)
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 980 out of 1792 reviews
Rating 8 - Good. 368 out of 1792 reviews
Rating 6 - Okay. 231 out of 1792 reviews
Rating 4 - Poor. 116 out of 1792 reviews
Rating 2 - Terrible. 97 out of 1792 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton was nice but i would check out room 2331 for bed bugs because my legs were gettin bite up and my friend was in the same room but in the bed and wasn't the bed next to the balcony
Stayed 3 nights in Jan 2025

10/10 Excellent

BHUMI VIJAYKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

4/10 Poor

Jonathan Ulises Lopez

Stayed 7 nights in Jan 2025

10/10 Excellent

Mitzi

Liked: Cleanliness, amenities
Everything was excellent
Stayed 4 nights in Jan 2025

6/10 Okay

Mariah

Stayed 3 nights in Jan 2025

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The food was very good with lots of options. Staff was very friendly and had great service. Rooms and facility were both excellent, very clean and everything we were looking for. Would go back. Highly recommend.
Stayed 6 nights in Jan 2025

2/10 Terrible

Eli

Stayed 7 nights in Jan 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Hilton for one night. The room and facilities are super clean. Room is modern and comfortable and quiet. There’s a pool area for each building. I wish I booked all my stay here. The lobby is magnificent facing the ocean. You immediately feel luxurious when entering it. It’s worth the money comparing with other hotels in Cancun at the same price range.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Amenities
Very friendly, courteous ,always willing to help The beaches are not that great. Over all good experience Will come again
Stayed 7 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Kari L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier, a server by the pools, was amazing! Even when it rained he was in the best spirits. He remembered our names and our drink orders. He truly made the trip memorable and made us feel like friends!
Stayed 7 nights in Jan 2025

10/10 Excellent

OlaYinka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the resort was nothing short of amazing. Good food, excellent staffs, clean environment. I really enjoyed my stay here.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming, helpful, making our stay enjoyable.
Stayed 5 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property.
Stayed 4 nights in Jan 2025

10/10 Excellent

Cameron Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service and staff. Food was excellent as well. As far as areas to improve, the hot tubs need to be warmer because on colder days there was no water warm enough to enjoy.
Stayed 5 nights in Jan 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Yliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok resort !! Mother Nature played with us alittle but after all good resort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jakresha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are really enjoying our time in Hilton, it’s a nice and clean hotel! Everybody is so nice and friendly! For sure we are come back! Thank so much for make everything is so amazing!
Stayed 7 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Staff are all nice and accommodating. They helped us with the things we unexpectedly needed thank you for the wonderful experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Hyoun Jun

Stayed 1 night in Jan 2025

6/10 Okay

Doris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t like the choices of food, was looking to have more original Mexican food , coffee some disappointment not Americanmexican we get that in the United States
Stayed 5 nights in Jan 2025

8/10 Good

Kavita

Liked: Property conditions & facilities
Exceptional stay!
Stayed 4 nights in Jan 2025

6/10 Okay

Jennifer

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Parsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025