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West Palm Hotel

3.0 star property

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Photo gallery for West Palm Hotel

A sunlit lounge area with large windows, wicker furniture, and a view of palm trees and buildings.
A hotel with a swimming pool, a covered area, and a building with a red roof.
A neatly made bed with white bedding and towels folded at the foot of the bed.
A spacious lobby with a curved ceiling, a reception desk, seating areas, and large windows offering a view of the outdoors.
A variety of pastries including croissants and scones, some with strawberries, arranged on a tray.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
125 Western Main Rd, Chaguaramas, Diego Martin Regional Corporation
  • Place, Chaguaramas Military History & Aerospace Museum
    ‪16 min walk‬
  • Place, Queen's Park Oval
    ‪27 min drive‬
  • Place, Queen's Park Savanah
    ‪28 min drive‬
  • Airport, Port of Spain (POS-Piarco Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

A neatly made bed with white bedding and towels folded at the foot of the bed.

Standard Room, 1 Bedroom

  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with three beds, a wooden headboard, a small desk with a chair, and an air conditioning unit on the wall.

Deluxe Double Room

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Executive Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

West Palm Hotel

This hotel features an outdoor pool, a restaurant, and 3 bars/lounges. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a poolside bar, a coffee shop/cafe, and coffee/tea in a common area.
West Palm Hotel offers 32 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch Smart televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at West Palm Hotel. During your stay, you'll be within walking distance of Chaguaramas Military History & Aerospace Museum. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 2-minute drive from Chaguaramas Military History & Aerospace Museum and a few minutes from Five Islands Water & Amusement Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

An outdoor pool, spa services, and barbecue grills are also featured at West Palm Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Chaguaramas hotel.

Guests are served free continental breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
West Palm Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Microwave
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

West Palm Hotel Hotel
West Palm Hotel Chaguaramas
West Palm Hotel Hotel Chaguaramas

West Palm Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 21 out of 122 reviews
Rating 8 - Good. 23 out of 122 reviews
Rating 6 - Okay. 37 out of 122 reviews
Rating 4 - Poor. 16 out of 122 reviews
Rating 2 - Terrible. 25 out of 122 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Sveinung

Liked: Cleanliness, staff & service
Disliked: Amenities
Decent room, restaurant only open for breakfast, AC good, wifi unstable. Very simple place, but does the job if you need a place to sleep.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jameer

Good
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Chandrohan

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at west Palm was really relaxing and recharging. Looking forward to our next visit. Great service and hospitality.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Esther

Liked: Staff & service, property conditions & facilities
The receptionist was so welcoming and assisted us with breakfast when we couldn’t be there on time. Big up the chef for his delicious food, my child loves his fish in coconut milk and eggs 👍. Our room was generally clean and the environment as well together with, the fridge, microwave and Cable TV was in proper working condition. I would definitely recommend staying a night or two.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kedar

Liked: Cleanliness, staff & service, amenities
No complaints from me whatsoever looking forward to visiting again
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Dianne

Liked: Staff & service, property conditions & facilities
Great friendly staff, pool was very nice, Delicious breakfast.
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Staff & service
Very affordable rates for people looking for somewhere to rest their head for vacation. Not much else to offer as a hotel.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Randy

Disliked: Amenities, property conditions & facilities
Update all the pictures on the website
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Craft

Liked: Staff & service, amenities
The food is really good!… convenient location to five islands
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Steffi

Disliked: Cleanliness, amenities, property conditions & facilities
The place smelt like dead rat, even the rooms. Poor management
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Sharmilla

Liked: Cleanliness
There are no phones in the room to contact reception. Breakfast is pretty good. Wifi connection provided did not work in the rooms. Staff was hospitable. Should provide daily room service of clean towels and basic cleaning maintenance while guests are in rooms. Also recommended for reception to cut spare keys in cases of guests being locked out of rooms.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Donald

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The internet was very bad the breakfast was not that good the roll was a few days old the too was moldy
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable stay!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Miguel Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 14 nights in Sep 2025
Verified review

10/10 Excellent

Fareed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing, convenient, great location. This property has certainly potential for improvements to be great active get away. Will recommend for couples and families for a get away to unwind and relax..
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Candice

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. Worst experience ever
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

david

Liked: Property conditions & facilities

friendly staff and clean rooms

very friendly staff and clean rooms
Stayed 5 nights in Apr 2023
Verified review

6/10 Okay

Milan

Liked: Cleanliness, staff & service
Very quite, calm, nice swiming pool
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, amenities
Great staff
Stayed 9 nights in Feb 2025
Verified review

8/10 Good

victoria

Our stay was good. There was a minor issue at the beginning but that was quickly sorted out🙏
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to shops and restaurents
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in May 2025
Verified review

8/10 Good

Lamina

Liked: Cleanliness, staff & service, amenities
The staff was great, informed us of everything we need to know regarding our rooms. Ratescwere really affordable.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m impressed with the cleanliness and hospitality of the place and people.Will definitely be back
Stayed 1 night in Apr 2023
Verified review

2/10 Terrible

Rena

Half the there were not water.Lights in bedroom were not workin.Face sink not working properly.Show water was not running out felt like i was in a pool while shiwering.
Stayed 1 night in Dec 2025