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Excelsior Chamonix Hotel & Spa

Property class: 4

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Photo gallery for Excelsior Chamonix Hotel & Spa

Bar (on property)
Reception
Daily continental breakfast (EUR 20 per person)
Daily continental breakfast (EUR 20 per person)
Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
251 Chemin de Saint Roch, Les Tines, Chamonix-Mont-Blanc, Haute-savoie, 74400
  • Place, Brevent-Flegere Ski Area
    ‪12 min walk‬
  • Place, Chamonix Golf Club
    ‪3 min drive‬
  • Place, Les Praz - Flegere Ski Lift
    ‪4 min drive‬
  • Airport, Sion (SIR)
    ‪73 min drive‬

Room options

View all photos for Classic Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (View Mont Blanc)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room (View Mont Blanc)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Balcony (View Mont Blanc)

Deluxe Double Room, Balcony (View Mont Blanc)

Deluxe Double Room, Balcony (View Mont Blanc)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Montblanc)

Suite (Montblanc)

Suite (Montblanc)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Excelsior Chamonix Hotel & Spa

Skiing and snowboarding are not the only attractions at Excelsior Chamonix Hotel & Spa, where you can sip cocktails at the bar/lounge and take advantage of ski storage and ski passes. Housekeeping is available on request.
Excelsior Chamonix Hotel & Spa offers 32 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Chamonix-Mont-Blanc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Excelsior Chamonix Hotel & Spa, you're just a quick walk from Brevent-Flegere Ski Area. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes ski equipment rentals and bike rentals
  • Just a 2-minute drive from Les Praz - Flegere Ski Lift and a few minutes from Chamonix - Planpraz Ski Lift
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a coffee shop/cafe, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. Self parking is free.

This 4-star Chamonix-Mont-Blanc hotel is smoke free.

The hotel hosts a free manager's reception daily.
ELIXIR - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • ELIXIR

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from September 1 2026 to December 5 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 22 and close August 31.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Excelsior Chamonix
Excelsior Chamonix Hotel
Excelsior Hotel Chamonix
Best Western Plus Excelsior Chamonix Hotel Chamonix-Mont-Blanc
Best Western Plus Excelsior Chamonix Chamonix-Mont-Blanc

Excelsior Chamonix Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 289 out of 594 reviews
Rating 8 - Good. 207 out of 594 reviews
Rating 6 - Okay. 62 out of 594 reviews
Rating 4 - Poor. 28 out of 594 reviews
Rating 2 - Terrible. 8 out of 594 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
It was all very nice except the restaurant was closed during my stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love It!

We stayed before when it was a Best Western. It was great then and sill is. Nice and quiet with access to trails and easy access to town.
Stayed 4 nights in Sep 2025

8/10 Good

Chandni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here and great hotel with beautiful views. Restaurant was closed so didn't get to try this
Stayed 1 night in Sep 2025

10/10 Excellent

Lyne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean the carpet
Stayed 1 night in Sep 2025

6/10 Okay

Harriet

Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful hotel, clean, and the staff were gracious. Yet, I’m still trying to iron out an excessive charge on a credit card even though I had paid in advance through Expedia at the time I booked the room (2nights). I believe this disputed charge will be resolved given that no record of expenses was ever incurred.
Stayed 2 nights in Aug 2025

8/10 Good

Karri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stay

Decent room size and the beds were comfortable. The views from the windows were amazing. Bathroom amenities were nice. We showed up at 9:53 for breakfast and they didn’t want to serve us unless we hurried so we skipped it and went to our other hotel. We didn’t use the pool or spa which was extra anyway. Easy walk to the train to get into town as well. The hotel is in a very quiet part of town and we slept well.
Stayed 1 night in Aug 2025

4/10 Poor

Lawrence

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 3 nights in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Convenience and facilities are excellent, but no air-conditioning.
Stayed 2 nights in Jun 2025

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good stay but could be better.

We booked this hotel so that we could have a chillout following a climb of Mont Blanc. PRO'S = Very clean and modern throughout. Nice pool area and outdoor dining area. Helpful and friendly reception team. Bedrooms are modern, comfortable, and very clean. CONS = Hospitality could be so much better. When we stayed the temperature was around 30+ degrees so very hot - the hotel does not offer drinks before 4pm and when asked the staff were reluctant to even provide a soft drink. The outdoor dining area is lovely and yet the hotel does not serve lunch!! this could be a real money maker for them and an obvious addition if they could be bothered. The hotel is completely on its own and so has a captive audience - there are literally no other options for food or drink in the area and that includes shops. Overall we liked the hotel but it could be so much more. The man in charge of the restaurant should also learn to smile as he was particularly miserable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sophie

Stayed 1 night in May 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
The staff were very friendly and helpful. However, our room was not a 4 star. Maybe 2.5 - 3 star. The advertised spa and hot tub are an additional charge of 20 Euros per person per hour, which was not evident in the hotels.com feature. The breakfast was very good. This hotel is a long way out of town, which would have been fine, if the hot tub was included in the price...
Stayed 1 night in Apr 2025

10/10 Excellent

Corentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 3 nights in Dec 2024

8/10 Good

Marion

Stayed 3 nights in Sep 2024

8/10 Good

Ioan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel with great view

Beautiful surroundings and views. Nice restaurant facility with excellent food. Good parking space. Bathroom is a little bit on the small side but looks updated. Overall good value.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful balcony overlooking the Matterhorn. Nice location close to everything. Easy walking distance from the train station.
Stayed 1 night in Aug 2024

6/10 Okay

Ted

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hôtel offers standard rooms and superior rooms with balcony. However the room I was offered to begin with I would describe as a standard room with balcony. In my view just because a room has a balcony does not make it superior if it is the same size as a standard. Thankfully the hotel rectified this situation after the first night which was appreciated.
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We recently stayed at this hotel in early September and had a pleasant experience overall. The hotel was very clean, and the staff were incredibly cordial and welcoming. Despite it being the beginning of the month, there were many groups of tourists, which added to the lively atmosphere. One of the perks of staying here is that the hotel offers a train card, which was very handy for traveling between Vallorcine and Chamonix — a great bonus for exploring the area. We were quite pleased with the hotel, though we did encounter two minor issues. First, our room was extremely hot, and there was no air conditioning, which made it a bit uncomfortable to sleep at night. Second, the swimming pool is closed whenever it rains, which was a bit disappointing. Despite these small inconveniences, if these issues aren’t deal breakers for you, I would definitely recommend this hotel. The overall experience was positive, and the location and service were excellent.
Stayed 3 nights in Sep 2024

4/10 Poor

Alister

Travelled with group
Disliked: Cleanliness
We found the hotel to be very poorly run. On the second day the room was made up. Damp towels were put on top of the beds, used coffee cups were left, coffee and sugar wasn’t replaced. The dining area for breakfast was poorly run. Jars of jams had run out and not been replaced. Tables were left dirty, floor was sticky. Overall this hotel is poorly run, understaffed and the staff that do work there don’t do the job properly. I would choose another hotel if I were you.
Stayed 2 nights in Sep 2024

4/10 Poor

Marc, Houston

Stayed 1 night in Aug 2024

10/10 Excellent

SCOTT, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with stunning views of Mont Blanc! Great breakfast buffet, great parking, nice quiet location. It’s about a 10 minute drive to the heart of Chamonix and l’aiguille de Midi. So if you want a hotel outside of the busy area but close and convenient, this is for you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the marvelous views around the hotel, it is aswome
Stayed 1 night in Aug 2024

10/10 Excellent

Ty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Amazing place.
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024