8 Jan 2020 by L'équipe de réception
Bonjour, Nous vous remercions d'avoir pris le temps de nous laisser une évaluation. Nous effectuons régulièrement des tests d'eau pour nos bassins et à la moindre irrégularité, nous nous devons d'appliquer les mesures d'hygiènes nécessaires pour la santé de nos clients. Malheureusement vous êtes arrivés un jour où nous avions une irrégularité et nous nous en excusons mais nous préférons vous savoir en bonne santé sachant que vous en avez bien profité le lendemain matin. Il est normal de ne pas laisser tourner à vide un sauna ou un hammam toute la journée. De nos jours, un effort pour l'environnement est l'affaire de tous, et demander l'allumage d'une installation ne prend qu'un instant de votre temps. Vous avez souligné les points positifs qui j'espère justifieront le prix que vous trouvez excessif alors que contrairement à beaucoup d'établissements nous ne gonflons pas nos tarifs pour la semaine entre Noël et le Nouvel An. Cordialement,
4 Mar 2019 by La Direction
Cher client, Nous vous remercions de votre agréable commentaire. Concernant les points négatifs, il est dommage que nous ayez pas pris le temps de vous exprimer à la réception de vive voix. Nous aurions été ravis de vous faire une geste commercial. Pour info, notre spa extérieur n'a jamais été en panne, si il était fermé, ce n'est que pour l'entretien. Nous espérons vous accueillir à nouveau.
After a day in the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor swimming pool. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site. Public spaces have free WiFi. This 4-star Chamonix-Mont-Blanc hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Le Jeu de Paume offers 23 accommodations with minibars and complimentary dressing gowns. This Chamonix-Mont-Blanc hotel provides complimentary wireless Internet access. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Le Rosebud – This restaurant specialises in Regional cuisine and serves lunch, dinner and light fare.
Room service (during limited hours) is available.
An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Le Jeu de Paume offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
