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Alexis Hotel

2.0 star property
VIP Access

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Photo gallery for Alexis Hotel

Breakfast, dinner served; Greek cuisine, pool views
Seasonal outdoor pool, open 8:30 AM to 8:30 PM, pool umbrellas
Boating
Reception
Breakfast, dinner served; Greek cuisine, pool views

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Room service
  • Bar
  • Spa
  • Parking included

Explore the area

View in a map
99 Kallergidon Street, Chania, Crete Island, 73135
  • Place, Golden Beach
    ‪14 min walk‬
  • Place, Nea Chora Beach
    ‪15 min walk‬
  • Place, Chania Central Market
    ‪2 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Double or 2 Single Beds, Balcony

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Double or 2 Single Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double or 2 Single Beds, Balcony, Partial Sea View

Standard Room, 1 Double or 2 Single Beds, Balcony, Partial Sea View

Standard Room, 1 Double or 2 Single Beds, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Sea View, Sea Facing

Superior Double or Twin Room, Sea View, Sea Facing

Superior Double or Twin Room, Sea View, Sea Facing

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Alexis Hotel

Mediterranean hotel with beach bars and a fitness center
A restaurant, 3 beach bars, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and spa services.
Alexis Hotel offers 26 air-conditioned accommodations with coffee/tea makers and slippers. Rooms open to furnished balconies. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Chania hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages.
During your stay at Alexis Hotel, you'll be within walking distance of Golden Beach. Enjoy features like free WiFi in public areas and free self parking, plus 3 beach bars. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Enjoy Greek cuisine and ocean views while dining at Theodosi
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes a gym, bike rentals, and scooter/moped rentals
  • Just a 3-minute drive from Chania Central Market and a few minutes from Golden Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Alexis Hotel offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the family-friendly Alexis Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Alexis Hotel was completed in May 2022.

Smoking is allowed in designated areas at this Mediterranean Chania hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.
Theodosi - This poolside restaurant specializes in Greek cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • 3 beach bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Theodosi

Things to do

  • Bicycle rentals
  • Children's pool
  • Free beach club
  • Gym
  • Library
  • Private wine tours
  • Scooter/moped rentals
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tours
  • Winery release events

Family friendly

  • Children's pool
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 steps to reach entrance
  • Accessible airport shuttle
  • Lift (69 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Mosquito nets
  • Renovated entire property - May 2022
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 2:00 AM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
After hours check-in takes place at the hotel restaurant. Guests arriving early may leave their luggage at the reception desk and use the public washrooms, showers, or changing rooms.

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: EUR 15 per pet (varies based on length of stay), plus a deposit of EUR 150 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 9)
  • Pet deposit: EUR 150 per stay
  • Pet fee: EUR 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 2.50 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Alexis Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 2:00 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 1042Κ012A0135400
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:30 AM to 8:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alexis Hotel Khania
Alexis Khania
Alexis Hotel Chania
Alexis Hotel
Alexis Chania
Alexis Hotel Hotel
Alexis Hotel Chania
Alexis Hotel Hotel Chania

Reviews

Alexis Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 115 out of 250 reviews
Rating 8 - Good. 88 out of 250 reviews
Rating 6 - Okay. 32 out of 250 reviews
Rating 4 - Poor. 10 out of 250 reviews
Rating 2 - Terrible. 5 out of 250 reviews

Reviews

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the Alexis hotel after 2 am for our reservation for jukyb22nd 2024. I had called ahead to the property informing them that we had a late boat crossing and it would take us until after 1am for sure to get there and the lady I spoke to verified the reservation and said it was no problem for us to arrive late as the room was ALREADY PAID FOR thru Expedia. The boat was delayed arriving and it ended up being after 2am before we arrived. When we got there, there was no reception, we had to call a local phone number for someone to come and give us our keys…I though ok no biggie but when she arrived she proceeded to tell us very angrily that they did NOT have a reservation for us that was booked. I showed her my confirmation number through Expedia and then she proceeded to tell me that “we don’t deal with EXPEDIA and that there was no room available for the night” We were tired, and left with nowhere to stay so we had to sleep in our car which was neither SAFE nor COMFORTABLE. Upon talking to a few locals there and a few friends from home we heard horror story after horror story of them giving away peoples rooms that were paid for leaving customers in out situation. Upon requesting a refund from them the lady at the desk told us a flat out NO. I would SERIOUSLY RECONSIDER HAVING THEIR LISTING UNDER TOUR BANNER NAME. I use Expedia often without issue but this time I am out money and sleep 😡 Any help from you would be greatly appreciated Jason Pelley
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel, staff were amazing Restaurant was very good
Stayed 3 nights in Jun 2024

10/10 Excellent

Gensheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice people. I had a great time there.
Stayed 3 nights in Mar 2024

8/10 Good

Bjørn

Stayed 3 nights in Oct 2023

10/10 Excellent

Manuelle

Stayed 3 nights in Sep 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked being close to the center of Chania but not in the hustle and bustle. Loved the balcony overlooking the Aegean!
Stayed 5 nights in Apr 2023

8/10 Good

Mattias

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Alexis Hotel Chania

Mycket bra service och trevlig personal. Vi stannade 2 dagar och personalen var trevlig direkt och kände igen oss. Mycket bra restaurang också med bra service och god mat.
Stayed 2 nights in Sep 2021

6/10 Okay

Joshua, Golden

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, hotel has pool, great onsite restaurant, and rooms have a nice side view of the mountains and sea. Unfortunately the beds were hard as a rock. Waking up in pain every day puts a damper on the experience. The breakfast has loads of options and the dinner restaurant is fantastic. There is only 1 vegan option, so I wouldn’t recommend the half board to vegans, maybe vegetarians, and definitely to omnivores.
Stayed 7 nights in Sep 2021

10/10 Excellent

Robert

Stayed 1 night in Sep 2021

8/10 Good

Dominika

Stayed 5 nights in Aug 2021

10/10 Excellent

Joananne

Stayed 7 nights in Jul 2021

10/10 Excellent

Jane

Stayed 10 nights in Jun 2021

10/10 Excellent

Lisa, Brighton

Liked: Cleanliness, staff & service
The hotel is in a great position and parking is easy. Theo is a fantastic host and the staff are like family
Stayed 14 nights in Oct 2019

10/10 Excellent

JENNIFER, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a huge place so you could get to know the staff, if that's your thing. Views from every room. Excellent restaurant,
Stayed 11 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all amenities, fantastic views, close to beaches and wonderful staff. Rooms clean everyday. Fantastic breakfasts
Stayed 7 nights in Jul 2019

10/10 Excellent

Sandra, UK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was better than the photos. The room was large enough for us and a 1 year old, the breakfast had a lot of variety, the restaurant was very good and convenient as we arrived late and tired. It is a walkable distance to town & several beaches for us! The staff was outstanding in all aspects! My only regret is not have booked half-board to include dinner!
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful friendly family hotel where Theo and his staff work hard to ensure guests have a unique experience. Food in the restaurant is lovely. Rooms are very clean and there are many repeat customers like me, which is testament to how high standards are here.
Stayed 11 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very relaxing and friendly staff

The staff were very welcoming and very helpful. The room was cleaned daily. We had a peaceful time and ate at the restaurant on two evenings. Both times the food was amazing. We enjoyed meeting the rest of our family for breakfast which was very relaxed. They even made us a packed breakfast when we had an early morning start. The bathroom could do with some adjustments as there was no shelf to put toiletries etc and the shower curtain was a bit annoying but otherwise for the price of our stay we thought it was fair and would definitely come back. We had a car so easy to get around but our friends walked to beaches and to Venetian harbour and to the old town and a taxi back cost them 6 euros
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and very helpful,The room was clean, had a safety box and a small fridge. It has a nice furnished sunny balcony. We were offered a kettle, a hairdryer and extra towels for the pool (the pool was lovely) the bathroom was tiny and a bit of a squeeze to use the toilet. The food was excellent. While the hotel was spotless the area around and the walk down to the beach had a lot of litter.
Stayed 2 nights in May 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a find!

For someone who researches every single aspect of a place when booking a hotel, this was an amazing find. Every single person we came into contact with were lovely, nothing was too much trouble. I think we had THE best room (205) with amazing views. The room was basic but comfortable, with a fridge and a kettle. The shower was a standard Greece cubicle with shower curtain. The beds were a little too hard for me but my partner liked them (he says I'm like Goldilocks and it's hard to please me with bed softness). The location was fine for us,around a 25 minute walk to the centre and 10 minutes to the beach. The path can be a little slippery down a hill, so perhaps take sturdy walking shoes. The beach/pool towels were a nice touch plus other things such as being able to have boarding passes printed out and the use of an iron/hairdryer for free. The breakfast was lovely, with different selections every day and a pancake maker. We didn't use the pool as it was too cold, but we did sunbathe for a few hours around it and it was a nice area to relax. The only negative to our stay was a group of other guests who were staying in adjacent rooms, they were noisy and inconsiderate, however that wasn't the fault of the hotel. I would stay here again if we I was to come back, without without the children.
Stayed 4 nights in Apr 2019

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab restaurant

Usual thing with some Greek Hotels is the lack of morning hot water. Other than that the reception service was very good, the place was clean and the restaurant exceptional at dinner. Breakfast was a bit disappointing given the standard of dinner but for the price ....
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Walk uphill was a bit unsafe at night as lighting poor .Shower rooms need upgrading.
Stayed 7 nights in Sep 2018

10/10 Excellent

therese, yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

All the staff were very friendly and helpful. The breakfast which was included was excellent. The restaurant also served delicious food. It was only a 10 minute bus drive into Chania and a taxi back was 6 Euros.
Stayed 7 nights in Sep 2018

8/10 Good

Carla, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities

Nice quiet hotel on the edge of town

We wanted a small hotel in a quiet location but within walking distance of Chania. As we are keen walkers, we favoured the route along the coast which took 15 to 20 minutes. First you have to descend by a path over scrub and then make your way over sandy paths to the coast path. You can walk along the shore if you prefer. That local beach was lovely and unspoilt with sand and some shingle. There are two tavernas just after the footbridge. If you want Aptera Beach and beyond, to the west, descend by the path, turn left by the green house and wind through the roads. That beach is busier but quiet at the far end by the rocks where it is good for snorkelling. We preferred the small, older taverna to the right of the car park mainly for drinks. The larger one unfortunately turns on the music in the afternoons, at least in high season. We hired a car for a few days and there are several rental companies in town. The National Road gets you to places quickly but we'd also recommend trips into the mountains.
Stayed 12 nights in Aug 2018