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Caldera Creta Paradise

4.0 star property

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Photo gallery for Caldera Creta Paradise

A pool area with lounge chairs and umbrellas, a wooden bridge, and palm trees.
A beach with rows of sun umbrellas and lounge chairs, a clear sky, and a calm sea.
A hotel room with a wooden ceiling, a bed with white linens, a sofa, a desk with a chair, and a view of the outdoors through a large window.
An outdoor seating area with tables and chairs, a bar, and a view of the sea.
A spacious lobby with a large sectional sofa, a glass railing, and a modern chandelier.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Parodos, PEO Kissamou, Platanias, Crete, 730 14
  • Place, Platanias Beach
    ‪17 min walk‬
  • Place, Golfland
    ‪4 min drive‬
  • Place, Máleme Beach
    ‪5 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪35 min drive‬

Room options

View all photos for Double Room Garden View

A hotel room with a bed, a desk, a chair, a mirror, and a wardrobe.

Double Room Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room Garden View

A hotel room with a bed, a sofa, and a large window with curtains.

Family Room Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Family Suite Garden View Bungalows

A modern hotel room with a large bed, a desk, and a view of the outdoors.

Family Suite Garden View Bungalows

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Family Suite Sharing Pool Garden View Bungalows

A patio area with a pool, outdoor seating, and a view of the surrounding greenery and buildings.

Family Suite Sharing Pool Garden View Bungalows

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Family Room Garden View Sharing Pool

A hotel lobby with a sofa, a woven bag, and a bed in the background.

Family Room Garden View Sharing Pool

8.0 out of 10
Very good
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Double Room Swim Up Garden View

A pool area with lounge chairs, a covered seating area, and a staircase leading to an upper level.

Double Room Swim Up Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Economy Room

A hotel room with a large bed, two bedside tables, a wooden headboard, and a nightstand with a phone and book.

Economy Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom, Private Pool

A poolside area with a hat, a drink, and a book on a ledge.

Executive Suite, 1 Bedroom, Private Pool

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Sofa Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room with Outdoor Spa Hydromassage

A hotel room with a wooden ceiling, a bed with white linens, a sofa, a desk with a chair, and a view of the outdoors through a large window.

Deluxe Double Room with Outdoor Spa Hydromassage

  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room Assigned On Arrival

Room Assigned On Arrival

Room Assigned On Arrival

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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  • Free Wi-Fi
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About this property

Caldera Creta Paradise

This resort features 2 outdoor pools, a full-service spa, and a water park (surcharge). Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Caldera Creta Paradise offers 285 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a water park (surcharge) and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Evridiki Spa has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
During your stay at Caldera Creta Paradise, you'll be within walking distance of Platanias Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a beach bar, and a poolside bar
  • Splash around at the water park or swim in the seasonal outdoor pool
  • Indulge with body treatments, body wraps, or facials at Evridiki Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts, a gym, and mini golf
  • Just a 2-minute drive from Platanias Beach and 12 minutes from Agia Marina Beach
Some rates at Caldera Creta Paradise are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Caldera Creta Paradise, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the family-friendly Caldera Creta Paradise. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Platanias resort.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Artemis Main Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
La Pappardella a la carte - This restaurant serves dinner only. Reservations are required. Open select days.

All-inclusive details

All-inclusive room rates at Caldera Creta Paradise are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis rackets

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Artemis Main Restaurant
  • La Pappardella a la carte

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Mini golf
  • Tennis
  • Water park

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1125062
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 6:00 PM.

Caldera Creta Paradise Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 46 reviews
Rating 8 - Good. 18 out of 46 reviews
Rating 6 - Okay. 9 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shailesh

Liked: Cleanliness, staff & service
Enjoyed our stay at Atlantica Creta Paradise in Chania. Especially the hospitality of all the staff. The front office team of Dimitris, Nikos & Olga were super attentive and helpful.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Maija

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Henriette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great resort! Nice staff, great rooms, nice pools. The food was excellent! The only thing we noticed were the ants. Many ants, and also in our room.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great all-inclusive

Stayed for a week in September-October. Good solid breakfast, and plenty if restaurants ro choose feom in the neighborhood. Beach access with dedicated shades and sunbeds. Swimup pool convenient but not heated - colder than the ocean.
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Miia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff! They welcomed us with smoothies and refreshing towels at the reception - totally loved it! We liked our swim up, food was good, we managed to get sunbeds by the pool even after breakfast time and it was easy to access buses to Chania. The evening programme wasn’t for us: music, clowns/magic…
Stayed 5 nights in Jun 2025
Verified review

4/10 Poor

Ronaldo

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
The hotel is nice but to may noise from children and the keep housing, everyday I jumped the bed due the high noise in the corridors from children and the guys responsible to the clenan. Is a good place if you have children, not good to rest and relax
Stayed 4 nights in Jun 2023
Verified review

4/10 Poor

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort, unfortunately nothing we wanted. According to hotels website it was close to old port. That was not the case. It was 18 miles away!! If you are a family with children wonderful, but not for us.
Stayed 8 nights in Jun 2023
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The place was lovely. Most guests purchase some sort of all-inclusive package for the family and don’t leave the property for anything. That is too bad since there is too much nearby. The hotel was lovely but our air conditioning failed the last night and no one had expertise to fix it. So that was very unpleasant.
Stayed 4 nights in Jun 2023
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
The jacuzzi was not clean. There were no shower gel and shampoo in the room. Staff at reception was impatient and did not explain all of the things to us.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Anna Karolina Celestine

Liked: Cleanliness, staff & service, property conditions & facilities
Spent 5 nights at this hotel and when arriving we were surprisingly upgraded to a bigger room with a shared swimming pool and a huge terrace with our own sun beds. Very quiet at the end of the corridor. The facility closest to the beach feels modern and clean. The rooms (at least ours) was aged and a bit outdated. Yes it was satisfactory clean. We chose All inclusive and the variety and themes were really good. Lots of gluten free options, and also the kitchen could make other dishes upon request. We didn’t use the pool area since we had our own, but it was quite small and guests took beds way before opening. The private beach with umbrellas was nice, but the waves were too high to safely swim but the beach guards were good at monitoring and looking out for the guests.
Stayed 5 nights in Jul 2024
Verified review

8/10 Good

Stéphan

Liked: Cleanliness, staff & service, property conditions & facilities
Mauvais acoustique entre les chambres très bruyant avec tous les enfants qui pleure
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Marielouise

Dejligt hotel men alt for mange regler

Dejligt hotel men alt for mange regler. Deres service niveau er ikke speciel god, rigtig ærgerlig for hotellet er virkelig lækker. Har været her før og denne gang skuffet over deres service niveau
Stayed 10 nights in Jun 2025
Verified review

6/10 Okay

Andreas

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Städningen var bristfällig och dålig. Checkin tog en otroligt lång tid.
Stayed 7 nights in May 2025
Verified review

6/10 Okay

D

Disliked: Cleanliness, staff & service

We hadden de beste kamer met jacuzzi geboekt. Maar deze lekte aan alle kanten, er zaten veel mieren. We hebben sommige dingen zoals kamer schoonmaken Er zou dagelijks house cleaning zijn en 1x in de 2 of 3 dagen beddengoed. En het bed is maar 1x in de 6 dagen verschoond (na de eerste keer slapen, daarna niet meer) Toen hebben we dit ook 2 keer aangegeven (gebeld en bij de balie) en toen kwamen ze dit de volgende dag doen en waren na 5 minuten al weer uit de kamer. Dit was ook te zien want het was nog steeds niet goed schoon. Ook viel het ons op dat ze bij het verwisselen van de handdoeken, de handdoeken die wij op de grond hadden gelegd, dezelfde hadden teruggelegd maar wel opgevouwen. Dus vieze handdoeken. We zijn een aantal keer naar de balie gelopen en ze waren aardig, maar er werd eigenlijk weinig actie ondernomen. Want we vroegen ook op de eerste dag of de kamer kon worden omgeboekt en dit zouden ze de volgende dag in de ochtend laten weten door te bellen, maar ook dat hadden ze niet gedaan. Ook jacuzzi 2 keer aangegeven dat deze niet goed werkte (voor de jacuzzi betaalden we een stuk meer omdat we deze graag wilden hebben) en hebben ze ook niks mee gedaan. Ook was de bar bij het zwembad niet open en wij zaten best afgelegen, dit was ons niet verteld dus we moesten steeds ver lopen. Pas de laatste dag toen wij weggingen, ging deze bar open. Ook waren er bij ons in de buurt werkzaamheden van een zwembad, waardoor wij ‘s ochtends al vroeg wakker werden van de herrie.
Stayed 5 nights in May 2025
Verified review

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Die Einrichtung ist gut und das Personal sehr hilfsbereit und freundlich. Die Zimmer sind ok. Die Betten waren für uns etwas zu weich. Das Hotel ist stark auf All Inclusive ausgelegt. Die meisten AI Gäste bleiben an den Pools, in der Nähe AI Bars, denn am Strand gibt es nur eine Bar gegen Bezahlung. Für uns positiv, dafür waren mehr Liegen am Strand frei. Die Bars vom Hotel öffnen erst um 10.00 Uhr und der Kaffee aus dem Frühstücksbuffet ist nicht wirklich genießbar. Für B&B bucher ist ein Mietauto zu empfehlen, wenn man in guten Restaurants essen möchte. Insgesamt waren wir mit dem Aufenthalt zufrieden und wir können das Hotel weiterempfehlen.
Stayed 7 nights in Jul 2024
Verified review

4/10 Poor

Max Gunnar

Liked: Cleanliness, room comfort
Disliked: Staff & service

Fint men otrevligt

Fint hotell, men personalen saknar helt service-tänk och anpassningsförmåga. Hotellet har så många regler att det mer känns som ett strikt sommarkollo. Personalen verkar heller inte ha något emot att säga nej även till dom mest enkla förfrågningarna. Ett hånfullt leende bjöd dom dock gärna på i receptionen när dom märkte hur frustrerad man blev över hur lite hjälpsamma dom var. En gång gav dom varandra till och med High Five’s efter att ha nekat oss att ta emot ett par nycklar som skulle hämtas en timma senare av en bekant. När städerskan första dagen hade tagit och slängt en hel orökt cigarr från vår balkong, rykte bara receptionisten på axlarna, log och sa ”What can I do about it?”. Man får enbart ett nyckelkort per rum, även om man är fyra som bor i rummet. Det gick inte att checka ut kl 12 istället för kl 11. Det gick inte att få en ny badhandduk om du inte var där på morgonen, även om dom hade flera kvar. Det är inte lov att bada i poolen innan klockan 10 eller efter klockan 18, så morgon och kvällsdopp är bara att glömma. Huvudbaren öppnar inte förens 18:30, dryckesdispensrarna var ständigt ur funktion, dom unga killarna i baren var mer upptagna av att tuffa sig inför varandra än att ge bra service mm mm. Flera av gästerna vi pratade med upplevde det samma som vi. Bortsett från den slängda cigarren var städerskan den som gjorde det bästa jobbet på hela anläggningen. Så ett fint och fräscht hotell, men inget för dig som vill ha ett trevligt och hjälpsamt bemötande.
Stayed 9 nights in Jul 2024
Verified review

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Disliked: Room comfort
Läskmaskinen var konstant trasig och det var omöjligt att få solstolar efter kl 8.00
Stayed 7 nights in Jul 2024
Verified review

8/10 Good

Leif

Liked: Cleanliness, staff & service, room comfort

Perhehotelli

Lapsiperheelle varmasti hyvä. Koska olemme aikuisia, olisimme voinut valita toinen hotelli.
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

samuele roberto

Liked: Cleanliness, staff & service, property conditions & facilities
La struttura è stupenda, le camere accettabili, i ristoranti sono al top forse unico neo la spiaggia.
Stayed 11 nights in Jun 2023
Verified review

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities
- liegen am pool waren immer bestzt, obwohl keine leute am pool - umgebung von hotel noch zuwenig restaurants, bars, eisdielen etc. - personal im hotel ganz hervorragend, extrem freundlich
Stayed 7 nights in Jul 2023
Verified review

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Hotel, allerdings sehr groß . Besonders geeignet für Familien mit Kindern. Das Hotel liegt direkt am Strand. Bis nach Chania sind es ca.15 km und mit dem Auto ca .20. Minuten Fahrzeit. Frühstück ist gut. Das Personal ist freundlich und die Anlage sehr gepflegt. Unser Zimmer lag ruhig, hatte leider nur eine Badewanne mit integrierter Dusche.
Stayed 7 nights in Jun 2023
Verified review

10/10 Excellent

Luigi

Umgebung und Unterkunft Top jedoch wenn mann keine Kinder dabei hat dann besser nur ein Adult Hotel buchen !
Stayed 7 nights in May 2023
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025
Verified review

6/10 Okay

Artemis

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025