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Elia Erato

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Deluxe Suite, Sea View | View from room
Desk, soundproofing, free cots/infant beds, free WiFi
Desk, soundproofing, free cots/infant beds, free WiFi
Desk, soundproofing, free cots/infant beds, free WiFi
Deluxe Suite, Sea View | Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
17 Lithinon, Chania, 731 32
  • Place, Old Venetian Harbor
    ‪1 min walk‬
  • Place, Chania Central Market
    ‪5 min walk‬
  • Place, Chania Lighthouse
    ‪7 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪18 min drive‬
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Room options

View all photos for Deluxe Suite, Sea View

Deluxe Suite, Sea View | Balcony

Deluxe Suite, Sea View

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Sea view

View all photos for Suite, 2 Bedrooms, Balcony

Desk, soundproofing, free cots/infant beds, free WiFi

Suite, 2 Bedrooms, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds, 1 King Bed and 1 Large Single Sofa Bed

View all photos for Maisonette

Desk, soundproofing, free cots/infant beds, free WiFi

Maisonette

  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

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About this property

Elia Erato

Guesthouse with a rooftop terrace, steps from Old Venetian Harbor
This smoke-free guesthouse features a rooftop terrace, concierge services, and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Elia Erato offers 5 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch LED televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. This Chania guesthouse provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Elia Erato, you're just a quick walk from Old Venetian Harbor. Enjoy features like free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a concierge and tour or ticket assistance
  • Steps from Old Venetian Harbor and 9 minutes by car from Nea Chora Beach
  • Airport shuttle service available for a fee
Elia Erato offers its guests a rooftop terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Chania guesthouse is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children

Family friendly

  • In-room cot
  • Soundproofed rooms

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Zampeliou 32, Elia Zampeliou Hotel]
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
If you arrive at the property after hours, you'll need to check in at an alternate location: [Zampeliou 32 street- Elia Zampeliou Hotel]
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 30 per room (one-way)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Elia Erato offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Zampeliou 32, Elia Zampeliou Hotel
Guests arriving after hours will need to go to the following location to check in: Zampeliou 32 street- Elia Zampeliou Hotel
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. The host will greet guests on arrival.
Property Registration Number 1229446
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Elia Erato Chania
Elia Erato Guesthouse
Elia Erato Guesthouse Chania

Elia Erato Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 66 reviews
Rating 8 - Good. 12 out of 66 reviews
Rating 6 - Okay. 3 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean property. Great location. Amazing staff!
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay! Bathrooms are very nice.
Stayed 3 nights in Oct 2025

4/10 Poor

Terry

Stayed 2 nights in Oct 2025

8/10 Good

Emilia

Stayed 2 nights in Oct 2025

10/10 Excellent

Inessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff petson Peter was not very welcoming. It's inconvenient to not have anyone on site when checking in. We arrived late due car rental issues with tje company so we arrived very late. Absolutely no parking details when we booked that should have been upfront. And he wasn't helpful with that either. Though room and location was PERFECT.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carole, virginia beach

Liked: Property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my husband and two adult children… the duplex room 8 was amazing!!! Overlooked the old town with a view of the harbour! Great seating outside the room in the balcony to take in all the huddle and bussel below. The suite offered a bedroom downstairs with two beds a bassin , washroom and shower all separate so ur able to brush your teeth or blow dry your hair if someone is in the shower or using toilet also sitting area and a vanity in bedroom same as upstairs with a sitting area also upstairs …lighting was great overall the feel of the room was spacious and modern!! The breakfast was also very good! I would definitely stay here again!
Stayed 5 nights in Aug 2025

8/10 Good

Shirin

Stayed 5 nights in Jul 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Great location and great service. It’s perfect for five people.
Stayed 5 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, Greta location

Great room. Less than one black from the port harbor. Superior air conditioning and shower. Wish we could have stayed longer. We had trouble finding the check in hotel and the woman working was extremely helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. It would have been good to know the breakfast was off site initially finding the spot was challenging at first. The breakfast was okay not the best we only went once in 4 days
Stayed 4 nights in Jun 2025

8/10 Good

Ehud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is located next to the Venetian harbour. The room was nicely renovated but had only one small window at the bathroom... Thus, no view.
Stayed 1 night in Jun 2025

10/10 Excellent

Yuko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Beautiful room. Our room was facing back but it was good as it's a lit quieter.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Vrushali

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was great and nearby several shops. Unfortunately, some of the staff were impatient and would respond to basic questions with a passive aggressive attitude.
Stayed 2 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Maria I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Our reservation included breakfast which was very good. Souvenir shops galore. Starbucks in the area if needed. But so many local cafes and restaurants.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything except that the check-in desk is a separate building inside the streets of Chania. So it was confusing and had to walk back and forth with our luggage
Stayed 3 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Subash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Anna

Travelled with family
Liked: Amenities, property conditions & facilities
Accommodation was excellent with great location. Not sure if there was an apartment above us, but could hear movement through the ceiling. Close to main square and everything was within walking distance.
Stayed 5 nights in Sep 2024

6/10 Okay

valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hôtel looks great and is very clean with helpful staff. However, the bed was very uncomfortable. I didn’t sleep well, the bed was very hard, I woke up everyday with pain in my body from sleeping in such a hard mattress. Also, instead of having a queen bed, they put 2 twin bed next to each other with is very inconvenient. Beds can move a little when we move during sleep, then there is a hole in the middle and stuff can fall in there it’s just really inconvenient for what they call a 5 star hotel
Stayed 1 night in Aug 2024